Toyota of North Austin
Austin, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Service visit Timely and efficient in and out quickly with great service, always attentive. Knows me and my vehicle and treats me with respect. Makes me feel valued Timely and efficient in and out quickly with great service, always attentive. Knows me and my vehicle and treats me with respect. Makes me feel valued as a customer. More
Perfect experience I couldn't have asked for a better experience. I got exactly what I wanted at a reasonable price. Everyone I worked with there was a pleasure. I couldn't have asked for a better experience. I got exactly what I wanted at a reasonable price. Everyone I worked with there was a pleasure. More
Sales Contact Outstanding Sales Contact with Mr. Y. Lee...... He is the sole reason I bought a vehicle from Charles Maund. Vehicle and pricing were similar in my Outstanding Sales Contact with Mr. Y. Lee...... He is the sole reason I bought a vehicle from Charles Maund. Vehicle and pricing were similar in my contacts with other Dealers. I liked and appreciated Mr. Lee's efforts very much and chose to do business with him even though another dealer had a slightly lower price. More
Great customer service Lance C in the service department was great to work with. I had a minor problem with my vehicle. Took it in on a holiday morning and was in and out Lance C in the service department was great to work with. I had a minor problem with my vehicle. Took it in on a holiday morning and was in and out in 2 hours. I prepared to be there all morning but the service was quick and they did a great job on my vehicle. More
Profesional Customer Care I was taken care of from the parking lot to the decision table. Everyone was friendly and helpful in a usually intimidating situation. Mark Heany we I was taken care of from the parking lot to the decision table. Everyone was friendly and helpful in a usually intimidating situation. Mark Heany went the extra mile in making me feel comfortable. More
Hassle free They were so easy to work with and placed zero pressure to buy. Would defiantly recommend to anyone. They took their time with me and answered all m They were so easy to work with and placed zero pressure to buy. Would defiantly recommend to anyone. They took their time with me and answered all my questions. My next car will be with them again!! More
Thank goodness for Princz Benjamin Brown, he is amazing It became necessary to purchase a new used car. I choose Charles Maund Toyota for their reputation. Upon arriving at the used sales dealership, we w It became necessary to purchase a new used car. I choose Charles Maund Toyota for their reputation. Upon arriving at the used sales dealership, we were met by the most charming young man by the name of Princz Benjamin Brown. He helped up through a very long and tiring ordeal, the whole time encouraging us, working with and for us and his professionalism is on the mark, yet the entire time we were becoming more and more relaxed and subject to his wit and charms. Things turned very uncomfortable when another sales person took the deal away from Princz. To our dismay we were thrust into a 2015 Corolla LE without being allowed to test drive the vehicle. The entire process had us held captive for five hours. Upon driving the vehicle home, it was quite noticeable the vehicle had been involved in a wreck. We contacted Princz and he was able to put us in a newer vehicle, a 2016 Corolla S with all the trimmings and to top it off the upgrades were substantial and the vehicle has almost 20,000 less miles then the 2015. If this young man is not recognized for his superior attitude and salesmanship, then some is missing the mark. I would recommend Princz to anyone looking for a good deal and being treated like royalty during the process. Unfortunately the newer 2016 has also been in a wreck. While driving the vehicle home, I hit a pot hole and the left front bumper pot loose. Our local mechanic confirmed the 2016 also had been wrecked and the clips holding the bumper on were not very good quality. I have been trying to reach the body shop for the entire day and no one is picking up, I placed a call to Princz and have every confidence he will get this taken care of for me. Please, take a moment to meet this young man and watch him and his great ability to put at ease and help them make their dreams come true. More
Aweful I recently bought a used car from this dealership and while I love the car, the experience was aweful, I have never been spoken to or treated the way I recently bought a used car from this dealership and while I love the car, the experience was aweful, I have never been spoken to or treated the way I was at this dealership. Attitude when I simply asked for copies of documents I was signing and eye rolls when I had questions. More
CUSTOMER SERVICE RECEPTION MY WIFE AND I HAVE HAD OUR 2008 CAMRY SERVICED BY CHARLES MAUND TOYOTA FOR MANY YEARS. WE HAVE HAD MR. ROBERT FOILY EXCEPT OUR CAR FOR SERVICE WHE MY WIFE AND I HAVE HAD OUR 2008 CAMRY SERVICED BY CHARLES MAUND TOYOTA FOR MANY YEARS. WE HAVE HAD MR. ROBERT FOILY EXCEPT OUR CAR FOR SERVICE WHEN NEEDED. WE HAVE DEPENDED ON MR. FOILY FOR BEING TRUTHFUL AND OPEN TO US WHEN WE NEED SERVICE. I FEEL THAT MR. FOILY GIVES US AND UPFRONT AND HONEST ADVICE ABOUT OUR CAR. More
Thanks! Rob Foley always takes care of me just the way he would his own family memeber! Did my maintenance, hooked me up with a loaner, and even washed my tr Rob Foley always takes care of me just the way he would his own family memeber! Did my maintenance, hooked me up with a loaner, and even washed my truck! Great job! More