Toyota of North Austin

Very unsatisfied with the service. I came in for a scheduled oil change and tire rotation nd asked the service advisor to include a car wash and tire inflation. The wait wasn't long, I came in for a scheduled oil change and tire rotation nd asked the service advisor to include a car wash and tire inflation. The wait wasn't long, but when I picked up my vehicle, it hadn't been washed as I requested. The marker writing on the windshield was still there, the parking permit was still hanging on the mirror, and the paper floor mat and plastic seat cover were left inside. Yall didn’t remove the trash y’all left in my car. When I paid, I noticed the receipt stated that I had declined a recall service. I spoke to Deborah and asked why I wasn't informed about the recall when I signed off on the work to be done. She checked the VIN and said the recall had already been completed but wasn't updated in their system. When I asked what work had been done and what "ECU" meant, she simply said it referred to the car's computer, and it was clear she didn’t know much else. More

I bought a 2024 Tacoma and I believe I got a fair deal but was handed the fobs and the salesman said enjoy...No explanation on how to work multimedia system or how to know if it had remote start or what. but was handed the fobs and the salesman said enjoy...No explanation on how to work multimedia system or how to know if it had remote start or what. No explanation on how to use the toyota app. Had to figure it all out myself and I'm frustrated as xxxx. Seems like he just wanted the sale and when he got it, it was like see ya later...No stars for that salesman. More

Good service, fast and cheerful staff, cool waiting room with water, tea and coffee. All staff are attentive.. with water, tea and coffee. All staff are attentive.. More

The service department was a pleasure to work with and they made our experience easy and smooth! Casey was fantastic and we will definitely be back again! they made our experience easy and smooth! Casey was fantastic and we will definitely be back again! More

Toyota of North Austin did a good job servicing my Sequoia. It’s a newer dealership and has greatly improved its Service since the opening Sequoia. It’s a newer dealership and has greatly improved its Service since the opening More

Very efficient, staff very easy to work with, have a comfortable space to rest and work comfortable space to rest and work More

Omar in the service department is fantastic. VERY responsive and knowledgeable. Seems to have my best interest in mind when making recommendations. VERY responsive and knowledgeable. Seems to have my best interest in mind when making recommendations. More

In all my visits, all the associates have been very courteous, helpful and professional. Sometimes the waiting time is a little longer than I would like but the service work has always been satisfacto courteous, helpful and professional. Sometimes the waiting time is a little longer than I would like but the service work has always been satisfactory. More

Over 10 years I have bought two cars from this dealership, and they have performed 100% of my auto service. I have also had auto body repair work done there. I have never had a bad experience. The dealership, and they have performed 100% of my auto service. I have also had auto body repair work done there. I have never had a bad experience. They are competent and courteous More

Plan your time accordingly. I spent 6 hours waiting through the whole process. Unacceptable! Felt like there was no prioritization towards me as a paying customer. I spent 6 hours waiting through the whole process. Unacceptable! Felt like there was no prioritization towards me as a paying customer. More