Toyota of North Austin

Excellent Friendly and respectful. Able to provide what I needed at the price I wanted for a monthly lease. When my lease is up I'll likely lease again from you Friendly and respectful. Able to provide what I needed at the price I wanted for a monthly lease. When my lease is up I'll likely lease again from your dealership. More

Genuine Shannon provided great service. He is a genuine, straight shooter and does not play games or pressure customers. He made the car buying experience a Shannon provided great service. He is a genuine, straight shooter and does not play games or pressure customers. He made the car buying experience as hassle free as possible; which is seemingly rare in most dealerships. I recommend Shannon and Charles Maund Toyota so much, that I actually took time to write this review (probably a first for me to actually follow through with a review or take a survey, etc). I believe a business deserves to be commended when they actually provide good service. And I believe they care about each customer's experience. Should I need to get a new vehicle in the future, I really have no intention of considering any dealership that's not Charles Maund Toyota. Thanks for the service. More

Great experience I can't remember everyone's name who assisted me but they all did a great job and were very personable. A better experience than I expected at a car I can't remember everyone's name who assisted me but they all did a great job and were very personable. A better experience than I expected at a car dealership. More

Believe it or not, a truly enjoyable experience Jill is the best at what she does. She knows the cars, the deals and the packages. She is honest and wants to get you the best deal she can get you. S Jill is the best at what she does. She knows the cars, the deals and the packages. She is honest and wants to get you the best deal she can get you. She does not linger but she answers all questions, she understands your concerns and makes the experience the best it can be. It was actually an enjoyable experience. Loved it all. Charles Maund has a diamond in Jill. More

Amazing Service! Loveeeee this dealership! The staff is so friendly and very knowledgeable. My sales rep Sam Delagarza did such an amazing job! Highly recommend this d Loveeeee this dealership! The staff is so friendly and very knowledgeable. My sales rep Sam Delagarza did such an amazing job! Highly recommend this dealership! More

Knowledgeable, professional service I was quickly greeted and then met with my advisor, Angel Rodriguez. My appointment was for the regular 30,000 mile check-up. I did have an issue with I was quickly greeted and then met with my advisor, Angel Rodriguez. My appointment was for the regular 30,000 mile check-up. I did have an issue with the back tailgate, caused by a worker t the car wash. The tailgate would not rise to its full height(where it had been before). Angel quickly fixed the problem by navigating on the screen in the dash! I had expected a big mechanical repair! Thanks, Susie Johnson More

RAV4 lease The whole experience was easy and not stressful in the least! I even changed my mind at the last minute and chose a different car. Kevin could not h The whole experience was easy and not stressful in the least! I even changed my mind at the last minute and chose a different car. Kevin could not have been any more patient with me!! More

Best possible experience Charles Maud was awesome throughout the process of me purchasing a new vehicle. Louis was informative and helpful with my search and willing to always Charles Maud was awesome throughout the process of me purchasing a new vehicle. Louis was informative and helpful with my search and willing to always look for the best option for me. He always had answers for my questions. More

Excellent Sales Team In April, 2017, I shopped for a new truck in Austin, TX, reviewing Toyota, Ford, Chevy and Dodge offerings . The Charles Maund Toyota sales team was In April, 2017, I shopped for a new truck in Austin, TX, reviewing Toyota, Ford, Chevy and Dodge offerings . The Charles Maund Toyota sales team was by far the best. Veronica Sifuentes was just excellent as the point sales person. She listened to me to understand my needs/wants and then matched me with Toyota's best/most appropriate product (2017 Tundra). Unusually strong sales skills/talent, very easy to work with and followed up on everything. The sales experience was much better than anticipated, with no pressure, honest negotiations, reasonable give and take, and a very efficient sales close process. An interesting note: While talking with Ford, I mentioned I was trading in an old Toyota Tundra and shopping for a new "best" truck. Their sales guy said "Hmmm, most Toyota owners buy another Toyota truck, because they so enjoyed their prior one." Absolutely true, and after reviewing/driving the top 4 truck brands - I bought another Toyota Tundra. My last one was the best truck I've ever owned, with no significant repairs needed in 9 years of ownership. Currently, Ford F150 gets better gas mileage, Chevy Silverado has more tech inside, Dodge Ram is kind of pretty, but the Toyota Tundra is the most reliable, has the best repair record, is safer and will haul you out of the ditch every time - no sweat. The truck is just awesome - buy one and you will not regret it. More

Great service from Effrim Veal! He's an awesome service adviser. He kept me informed and was very courteous. I'd highly recommend Charles Maund as a resu service from Effrim Veal! He's an awesome service adviser. He kept me informed and was very courteous. I'd highly recommend Charles Maund as a result. More