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Toyota of North Austin

Austin, TX

4.2
2,329 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little ...
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8400 Research Boulevard

Austin, TX

78758

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Showing 2,329 reviews

November 21, 2024

very well, staffed, and very efficient use of everyone’s time. I was amazed at how efficiently they were able to take in the cards repair them and return them to the customers. These guys are the best and t More

by pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared was fantastic. I hope I get him the next time I am there. He went above and beyond to meet my expectation. Definitely one of Toyota’s best!, Lesly Albiter Casas
Nov 22, 2024 -

Toyota of North Austin responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

November 21, 2024

The service advisor was very helpful and went over the top to help me, thank you Sat Amor More

by miguelrojas76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sat Amor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Toyota of North Austin responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 20, 2024

Great service department! I have had several different advisors and all were great in keeping me informed. The MPI video was spot on and allowed me to see what items needed More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Jones, Jenner Lafortune, Billy Gregg, Jose Angel Rodriguez, William Mannella, Nikati Luckey
Nov 23, 2024 -

Toyota of North Austin responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 19, 2024

My service guy was friendly and nice however - the one thing I asked him was to change my clock and he didn’t do that . Didn’t notice til I got home. Also rather than go over the services that were perfor More

by Aj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Barron
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Toyota of North Austin responded

Hi, thank you for taking the time to leave us your honest feedback and for letting us know how we can improve. We hope you will consider us again in the future. Take care.

November 19, 2024

The service at North Austin Toyota was Excellent. .I was greeted immediately with a smile and great courtesy.. Within a couple of hours Mr.Nater had me driving off in a vehicle that I chose a brand ne More

by adamalba102971jesuslord
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nater
Nov 21, 2024 -

Toyota of North Austin responded

Hello, we're happy you found Nater to be so supportive during your experience here at Toyota of North Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 17, 2024

Ben Davoodi was the worst car salesperson I have had the displeasure of working with. He had issues getting approvals at any price point and kept being very vague and secretive with me during the few days I More

by Noah Cottrell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ben Davoodi
Nov 23, 2024 -

Toyota of North Austin responded

We remain committed to maintaining a positive workplace culture and providing excellent service to both our employees and customers. If anyone has questions or concerns, we invite you to reach out to us directly at nslocombe@toyotaofnorthaustin.com. Thank you for your understanding.

November 16, 2024

Service rep Brant did a great job. Very customer focused and patient. Fair price. Well done! More

by danpru1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brantly Cheatham
Nov 18, 2024 -

Toyota of North Austin responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 16, 2024

Great service, Yadir was my service advisor and he rocked!! I am very pleased with the service department. More

by lcorporahay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadir Nolasco
Nov 18, 2024 -

Toyota of North Austin responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 16, 2024

Always Great service at north Austin Toyota. Fast and reliable work much better than cedar park toyotwla which is only concerned about up selling the customer even when in for included service. More

by Stevemc801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Mannella, Martin Flores
Nov 18, 2024 -

Toyota of North Austin responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 15, 2024

Usually the service apartment is fine. But when taking my vehicle for my 30K appointment, the staff was incredibly rude and took a long time. After being told my car was reading and waitin More

by Bob
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Martin Rico
Nov 18, 2024 -

Toyota of North Austin responded

Hello Bob, we regret to hear that you had this experience with us. We'd like the opportunity to discuss this with you. Please reach out to Josie Easter our Service Customer Relations at jeaster@toyotaofnorthaustin.com at your earliest convenience to discuss how we can turn your experience into a positive one

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