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Toyota of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.3
2,160 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our Austin Toyota Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Toyota service with a shuttle service and loaners available if needed Genuine OEM Toyota parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Cedar Park, Leander, and Round Rock While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
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8400 Research Boulevard

Austin, TX

78758

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Showing 2,160 reviews

August 30, 2024

Reseña de Toyota of North Austin: Decepcionante y Discriminatorio Mi experiencia en Toyota of North Austin fue muy negativa. Desde el inicio, el trato del personal fue claramente discriminatorio. More

by Luis Hernández
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Walter Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 07, 2024 -

Toyota of North Austin responded

Luis Hernández, Gracias por sus comentarios. Lamento que haya tenido una experiencia negativa con nuestro concesionario y le aseguro que no toleramos el racismo en ningún nivel. Me gustaría conocer más detalles sobre su experiencia para ver si podemos recuperar su confianza en nuestro negocio. Por favor, comuníquese conmigo al correo joserodriguez@toyotaofnorthaustin.com. Angel Rodriguez Service Manager

August 30, 2024

I had pre-approved financing with a great interest rate, but Toyota North Austin insisted I use their financing. They promised a better deal, but their rate was much worse than what I was already approved f More

by John C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose Buantello
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2024 -

John C responded

I had pre-approved financing with a great interest rate, but Toyota North Austin insisted I use their financing. They promised a better deal, but their rate was much worse than what I was already approved for. It felt like they were trying to trap me into a bad loan. If you have your own financing, beware—they'll pressure you to switch.

August 30, 2024

My experience with Toyota North Austin was incredibly disappointing. They did not pay me for my vehicle as promised and held onto it without providing the agreed-upon funds. The dealership’s communicatio More

by MK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shannon Brady
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hieu Nguyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
YK Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Buantello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Humam Heet
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Beckford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Elmer Piche
1.0
This rating includes all reviews, with more weight given to recent reviews.
JR Castillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Parker, David Hardy
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Sep 01, 2024 -

Toyota of North Austin responded

Thank you for speaking to us about this issue and I apologize for the delay. As discussed, there was a clerical error and your check had to be reprocessed. We have since overnighted your check. I'm sorry for the inconvenience and hope the situation was resolved to your satisfaction.

August 29, 2024

Friendly, professional, and courteous service advisor. He gave me a good deal without asking and it really helps with today's rising costs. Tire could've been found cheaper elsewhere, but in this emergenc More

by ambatokem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey, Elliott
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Aug 31, 2024 -

Toyota of North Austin responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 29, 2024

Great and friendly service. Service department is professional and knowledgeable. Fully recommend if you have a Toyota car. More

by Vincent404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Rodriguez
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Aug 31, 2024 -

Toyota of North Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 29, 2024

I had an amazing experience and Bill was such a great help! Highly recommend him. He gave me the best deal. More

by Van Nguyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Little
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Aug 31, 2024 -

Toyota of North Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 29, 2024

Hi, I am delighted, since Bill helped me with the purchase of my car, an excellent person, I will recommend him 100% surely. More

by Leslie Anderson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Little
Report | Print
Aug 31, 2024 -

Toyota of North Austin responded

Hi Leslie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 28, 2024

Service completed with attention to detail, friendly representatives I feel confident my vehicle is receiving excellent care. More

by Judy Benning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter Ortiz
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Aug 31, 2024 -

Toyota of North Austin responded

Hi Judy, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2024

The agent was rude all time Nikati was his name. He was rude all the time I have questions but I hange my mind cause I knew he wouldn’t help me at all with his pedant attitude More

by joselynepino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nikati
Report | Print
Aug 31, 2024 -

Toyota of North Austin responded

joselynepino, Thank you for your feedback. Please know we are looking into your concerns. If there is anything that we can do for you in the meantime, please let me know. Josie Easter, Service Customer Relations jeaster@toyotaofnorthaustin.com

August 25, 2024

Fast friendly service! And didn't try to charge me for stuff I didn't need. This is my 3rd time coming and I always have good things to say. Special thank you to Jared J. F More

by shaunacox77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Jones
Report | Print
Aug 31, 2024 -

Toyota of North Austin responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

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