Toyota of North Austin | Page 15

very well, staffed, and very efficient use of everyone’s time. I was amazed at how efficiently they were able to take in the cards repair them and return them to the customers. These guys are the best and t time. I was amazed at how efficiently they were able to take in the cards repair them and return them to the customers. These guys are the best and the business. More

The service advisor was very helpful and went over the top to help me, thank you Sat Amor top to help me, thank you Sat Amor More

Great service department! I have had several different advisors and all were great in keeping me informed. The MPI video was spot on and allowed me to see what items needed I have had several different advisors and all were great in keeping me informed. The MPI video was spot on and allowed me to see what items needed service! More

My service guy was friendly and nice however - the one thing I asked him was to change my clock and he didn’t do that . Didn’t notice til I got home. Also rather than go over the services that were perfor thing I asked him was to change my clock and he didn’t do that . Didn’t notice til I got home. Also rather than go over the services that were performed , he just handed me the papers and pointed to where I checked out . My car was just there for the 10,000 mike checkup and clearly nothing wrong but I assumed he would take 2 min to review what had just taken an hour to do . The whole dealership feels like everyone has a quota and hurries you along . The service guy should not make you feel rushed . More

The service at North Austin Toyota was Excellent. .I was greeted immediately with a smile and great courtesy.. Within a couple of hours Mr.Nater had me driving off in a vehicle that I chose a brand ne .I was greeted immediately with a smile and great courtesy.. Within a couple of hours Mr.Nater had me driving off in a vehicle that I chose a brand new 2024 Toyota Tacoma truck with all the perks...Thx Nater More

Ben Davoodi was the worst car salesperson I have had the displeasure of working with. He had issues getting approvals at any price point and kept being very vague and secretive with me during the few days I displeasure of working with. He had issues getting approvals at any price point and kept being very vague and secretive with me during the few days I was trying working with him. He finally "approves" me for a car (this was supposedly a real approval and not a pre-approval as he had been running my credit for days at this point) and I come with my down payment he said I needed, I guess he didn't expect me to come up with the money because suddenly once I'm there; he says I have a repo and I cannot buy a car. Before my current car I only had one car loan that I had paid off and received the title for, and absolutely no bank on any bureau said I had a repo. Only a PAID and closed car loan on any credit report. Ben Davoodi also does not honor employee discounts and did not add one to my offer or to a car he sold to another coworker of ours. The very next dealership I went to approved me for a nicer manufacturer car with way less miles than what Ben "approved" me for. Funny enough, they used one of the same banks that Toyota ran me through and couldn't get me approved through. To me, that just shows Ben's incompetency at his job. Dealership sales managers had also harassed me multiple times to take down this review when I worked here & reviews that were not even mine. If they had approached me one more time I was going to be filing an HR complaint against Ben Davoodi and his managers. I am posting this again because I no longer work here and have to worry about harassment from the terrible Sales Department here at Toyota of North Austin. Buy a car literally anywhere else; you will have a far greater salesman experience than what can be provided here. More

Service rep Brant did a great job. Very customer focused and patient. Fair price. Well done! Very customer focused and patient. Fair price. Well done! More

Great service, Yadir was my service advisor and he rocked!! I am very pleased with the service department. rocked!! I am very pleased with the service department. More

Always Great service at north Austin Toyota. Fast and reliable work much better than cedar park toyotwla which is only concerned about up selling the customer even when in for included service. Fast and reliable work much better than cedar park toyotwla which is only concerned about up selling the customer even when in for included service. More

Usually the service apartment is fine. But when taking my vehicle for my 30K appointment, the staff was incredibly rude and took a long time. After being told my car was reading and waitin But when taking my vehicle for my 30K appointment, the staff was incredibly rude and took a long time. After being told my car was reading and waiting 10 mins, I asked when I could expect my car. 5 mins later my car came out and the service advisor told me that I lied and it had not been 10 mins in a very rude manner. More