Toyota of North Austin
Austin, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Walter Ortiz was excellent at communicating with me about what my car needed. My only complaint is that I was charged $39 for Customer Pay Shop Charge for Repair order #R8167 created 2024-5-27 10:26:00AM ta what my car needed. My only complaint is that I was charged $39 for Customer Pay Shop Charge for Repair order #R8167 created 2024-5-27 10:26:00AM taken by Sergio Barron Rodriguez. Not one time during our conversation was told about the charge. I feel that this was dishonest on the part of Toyota North Austin. More
Just traded in my Tacoma for a new Tundra. Joe and Elmer provided great service and I love my new truck! Joe and Elmer provided great service and I love my new truck! More
It is totally unacceptable for oil change and tire rotation to take 3 hours . I had an appointment. You should be ready to deliver the services to me without a reasonable period of time. My time is as rotation to take 3 hours . I had an appointment. You should be ready to deliver the services to me without a reasonable period of time. My time is as valuable as yours. I don’t appreciate being treated like it is fine to deliver poor service. More
Bait and switch deal on oil changes. $49 advertised… extra for 4.7 engine. 2 extra quarts cost 30 dollars more and took 2 and 1/2 hours to change my oil, with an appointment. Sergio, se $49 advertised… extra for 4.7 engine. 2 extra quarts cost 30 dollars more and took 2 and 1/2 hours to change my oil, with an appointment. Sergio, service Rep said he would give me a discount since it took too long. Nope, the discount was the same discount i was going to get for the online deal. $49.99.. More
I went to Toyota North Austin expecting to get the price I saw online, but I was shocked when they added a bunch of hidden fees that weren’t mentioned before. They tried to justify it with vague explanation I saw online, but I was shocked when they added a bunch of hidden fees that weren’t mentioned before. They tried to justify it with vague explanations and "mandatory services" I never agreed to. Very misleading and frustrating experience. Be sure to double-check every single charge! More
Attentive and timely service. Phillip kept me updated on the progress of the needed service. Phillip kept me updated on the progress of the needed service. More
Incompetent staff, I went in for a regular service appt at 7am. I was the 3rd person in line and it took them 3 hrs to do the service which was only an oil change and alignment. at 7am. I was the 3rd person in line and it took them 3 hrs to do the service which was only an oil change and alignment. More