Toyota of North Austin

Traveled a long way to get the car I wanted. After having many phone conversations, I got the vehicle I wanted. They did not have that model in stock but went to "the ends of the country" to fin After having many phone conversations, I got the vehicle I wanted. They did not have that model in stock but went to "the ends of the country" to find what I wanted. When I flu in during Thanksgiving weekend I was quickly looked after. The car was prep and ready to go. I drove it home over 500 miles and it drove beautifully. I am so lucky to have met the Charles Maund group and expressly Jill Van Reenen. More

flat repair quick service nice staff in and out with no problems and washed my truck we are a Toyota family and will be back for service quick service nice staff in and out with no problems and washed my truck we are a Toyota family and will be back for service More

We have bought and serviced our last three cars through Charles Maund. Kevin Coyne has been our service advisor throughout and the main reason we continue with this dealership. His professionalism and pers Charles Maund. Kevin Coyne has been our service advisor throughout and the main reason we continue with this dealership. His professionalism and personality are outstanding. More

Amazing! No wasted time & a great deal! So thankful for Shannon & making our experience so easy, fun and quick! We had been to multiple dealerships prior to going to Charles Maund and will a So thankful for Shannon & making our experience so easy, fun and quick! We had been to multiple dealerships prior to going to Charles Maund and will always be back to deal with Shannon! More

Upseller to the max 10/19/2019 The WORST service ever. I recently took my car in because it was struggling to start. My service guy sent me a bill for 2,000 and NO 10/19/2019 The WORST service ever. I recently took my car in because it was struggling to start. My service guy sent me a bill for 2,000 and NONE of the items included had anything to do with my car starting. Totally upsold me on unnecessary repairs. 3 days later my car dies at a gas station in the middle of the night. I called the dealership to get a jump so I could take my car back in. The only option they gave me was to have my car TOWED in (of course at a steep expense). They took no accountability whatsoever. I then got a jump and drove it to Autozone. Lo and behold it was a battery issue. Which could/should have been easily diagnosed. The technician at auto zone said that there is no way they could have missed it, as the battery was so dead it would have shown up when Charles Maund tested it. Which I don't believe they ever did. They totally upsold me and didn't even fix the issue for which the car was brought in in the first place. Leaving me stranded in the middle of the night. More

Loved that service! We have used Charles Maund for service on our Avalon since it was new including oil changes, so when we decided to buy a certified used car, we natur We have used Charles Maund for service on our Avalon since it was new including oil changes, so when we decided to buy a certified used car, we naturally visited Maund as one of the dealerships we visited. We were pleased with the follow-up and effort to find us just the right car. Thanks to the efforts of Christine,, Ruben and Zsuly we now have a 2018 Camry that we really like. I DON'T HAVE ANY IDEA WHAT THE IMPORTANT NOTICE BELOW MEANS More

Car repair after wreck Mark did an excellent job of getting the car repair to "new" status. And he communicated frequently, so that I knew what was going on. Mark did an excellent job of getting the car repair to "new" status. And he communicated frequently, so that I knew what was going on. More

As always Simon takes carefully of everything! Thanks!! See next time and I ll references friends and family whit you to have a good experience! See next time and I ll references friends and family whit you to have a good experience! More

Service Center I dropped my new Camry off for its 5,000 mile service last Wednesday. The service was pretty quick, but they brought my car out covered in water sp I dropped my new Camry off for its 5,000 mile service last Wednesday. The service was pretty quick, but they brought my car out covered in water spots after claiming to have washed it. (It's black) I wasn't upset but asked if they could fix the issue as I had just hand washed my car the day before and I brought it in looking much cleaner. The service advisor, told me that he would take the car back around to get rewashed and vacuumed. I waited another hour before he came back with my car. It looked a little better, but still wasn't good. The inside had not been vacuumed. The seat, mirrors and radio had been adjusted. I just took it home and washed/dried it myself. Bad first experience, but I will be back for my 10,000 mile service and give them a second chance to do better. More

Great Attentive Service I haven't bought/owned a car in probably close to 12 years. Everything was smooth sailing from the start of the process until the handing off the ke I haven't bought/owned a car in probably close to 12 years. Everything was smooth sailing from the start of the process until the handing off the keys. Great dealership and great teamwork! More