Toyota of Naperville

This is a larger dealership with lots of cars, yet you never feel lost or like "just another customer" while you are there. Jacob helped us (not tried to "sell us") from the moment we got on the lot. I never feel lost or like "just another customer" while you are there. Jacob helped us (not tried to "sell us") from the moment we got on the lot. I visited a lot of dealerships in my search for a vehicle and this was by far the best experience (not a lot of gamesmanship like many dealerships, non of that oh your trade-in isn't worthy anything or the other brand isn't any good, just how can we help you - I'm not saying you won't have to negotiate though, walk in with a good idea of what the car you are looking for is worth and what your car is worth, they did start out a little low on the offer for my trade-in but were willing to be open). It does seem like they have a lot of managers there, but each of the ones I meet with were helpful and curteous. I got what I felt was a fair deal and the customer service was second to none. You can tell they have put some thought into customer service and have put it into practice (I think much of my opinion of their customer service comes from my experience with Jacob, Brian, Mark, and A.J. they were great). I drove 75 miles, past other Toyota dealerships, to shop there and was not disappointed. If you go there, ask for Jacob. More

We were very pleased with our overall experience. Our salesamn Kareem Thomas went above and beyond to make sure we were getting what we wanted, and his knowledge and patience was greatly appreciated. We salesamn Kareem Thomas went above and beyond to make sure we were getting what we wanted, and his knowledge and patience was greatly appreciated. We felt no pressure to purchase a vehichle, and in fact were not going to buy on that day, but were given such a good deal that we drove our new highlander off the lot that day! Kareem made us feel extremely comfortable, and we found him very easy to work with. We have had bad experiences with a couple other dealerships, and were very reluctant to continue shopping for a new vehicle, but Kareem and Naperville Toyota changed that for us. We will definately recommend this dealership to everyone! More

Our family has purchased, and had serviced, two vehicles from this dealership. In all aspects they have proven themselves superior. If you are researching Toyotas, this would be a great place to start. The from this dealership. In all aspects they have proven themselves superior. If you are researching Toyotas, this would be a great place to start. The sales and service staff are well trained, articulate, and friendly. Service has always been performed as promised. More

Our experience with Dan Wolf's, Toyota of Naperville, was amazing from the first phone call we received from Dimitri, to our out-the-door experience. Dimitri was knowledgeable, thorough, responsive to our m amazing from the first phone call we received from Dimitri, to our out-the-door experience. Dimitri was knowledgeable, thorough, responsive to our many needs and questions, and demonstrated a true passion for his work. This was most evident in his detailed review of the car with us; he even stayed over two hours past his typical time in order to make certain that he had met all of our needs. A.J., in the business office, was also a delight to work with. It is not often that one can be satisfied when crunching numbers and securing financing but A.J.'s pleasant and professional demeanor and his evident desire to secure a comfortable "out the door" price for us, made our interaction with him, and with Dan Wolf Toyota of Naperville, a completely positive experience. We highly recommend them to anyone. PS We have already taken our new car on a lengthy trip and it is comfortable, economical, and enjoyable. Thanks again, Dimitri and A.J.! More

Leo introduced himself and we told him we were considering either a Corolla or a Camry but leaning toward the Camry. We have previously owned 3 Toyota's and have always been very happy with there considering either a Corolla or a Camry but leaning toward the Camry. We have previously owned 3 Toyota's and have always been very happy with there dependibility and duriblity. Leo explained that there was special financing availble on the Camry. I wanted a light colored exterior with black cloth interior. Unfortunately, Toyota doesn't put that combination in the Camry model that we wanted. Leo was called away but before he left us, he introduced us to Dave. We went to the test track and put the car through it's paces. The car handled very well when breaking hard on wet pavement and I was impressed with the turning radius. The car has plenty of speed when taking off from a dead stop. That is a requirement for me and my lead foot. I must however, point out that the railroad tracks on your test track are in NO WAY indicative to those in the real world. When we returned we went inside to see if we could agree on a price. I had no plans on purchasing a vehicle that night. I was satisfied with the agreed upon purchase price, after a couple of rounds of haggaling, and I drove out of the lot in my brand new Camry. Everybody was very good at explaining and making sure we understood the various terms and conditions of our warranty etc. Thank you for a great experience & I will recommend you to my family and friends. More

In my 25 years of car buying, this was the best experience I've had at all levels, Chris Davis salesman, Nino McMorris sales manager, AJ,finance, and Suha Oner financing. From the moment we walked experience I've had at all levels, Chris Davis salesman, Nino McMorris sales manager, AJ,finance, and Suha Oner financing. From the moment we walked in the door to delivery, every step, they were helpful, informative, courteous, and kind. And the best part a great price. Thank you all for being such a great team! Toyota of Naperville has brought car buying to a whole new high level of standard. More

The advertised price on a 2011 Toyota Camry got us into the dealership, but the superior service kept us there! Our car salesman, Leo Lopez was friendly, knowledgeable, and willing to work with our budget the dealership, but the superior service kept us there! Our car salesman, Leo Lopez was friendly, knowledgeable, and willing to work with our budget and specifications for a vehicle. Throughout the process of buying our Camry, we dealt with professional employees of Dan Wolf's Toyota. We highly recommend this dealership to anyone looking for a new car. More

Worked with Chris Davis to purchase a new Camry. Chris was knowledgeable, helpful, patient, friendly, and very courteous. He recommended that we take the new car to the test track to see how it handles o was knowledgeable, helpful, patient, friendly, and very courteous. He recommended that we take the new car to the test track to see how it handles on various road surfaces and water hazards. Toyota has nothing to hide, the car handled great. This is the second Toyota we have purchased at this dealership and we will continue to recommend it to friends and family after another positive experience. Have heard high pressure horror stories from friends who have tried to purchase other brands of cars, but we had an enjoyable experience here. Service department is excellent too. Toyota of Naperville says that they value long term relationships with their customers, and I believe they do. More

The Toyota of Naperville employees show nothing but help The Toyota of Naperville employees show nothing but help to try to get me the correct kind of vehicle for my price range. I loss my last vehicle in The Toyota of Naperville employees show nothing but help to try to get me the correct kind of vehicle for my price range. I loss my last vehicle in a bad flood and needed to find a new car as soon as possible. I test driver a couple cars to get a feel of the V6 and 4 cylinder and my salesperson explain very well the differences between and which one I would be most wanting to purchase. Once, I pick my vehicle they made sure it was very clean before leaving the dealership that very day. I was explain all the options that will help keep the vehicle in top shape for years to come. After having a car left as a total loss that I only had for less than a year bought brand new, I left with a satisfied feeling that I really needed and I thank them for all there assistance getting it. More

Chris took care of me from our very first conversation to the moment I drove off the lot with a brand new Prius. The follow through was great and the entire process went smoothly. the moment I drove off the lot with a brand new Prius. The follow through was great and the entire process went smoothly. More