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Toyota of Naperville
Naperville, IL
8,729 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 8,729 reviews
February 19, 2018
Great car buying experience! Jacob is a great person to work with. He showed great customer service. We will continue to go to him as a subject matter expert at Toyota. Jacob is a great person to work with. He showed great customer service. We will continue to go to him as a subject matter expert at Toyota. More
by Manzoor3
Employees Worked With
Jacob Basathia
February 19, 2018
Friendly and nice aervice Give me a good suggestion for what type of vehicle I need. Gave a very clear and detail instruction how to operate my new car. Give me a good suggestion for what type of vehicle I need. Gave a very clear and detail instruction how to operate my new car. More
by Toyota
Employees Worked With
Justin Buck
February 19, 2018
Kris Kosiński. —This is an amazing dealership! We personally worked with sales person Kris Kosinski and cannot recommend him enough if you want a hassle free buying. —This is an amazing dealership! We personally worked with sales person Kris Kosinski and cannot recommend him enough if you want a hassle free buying... More
by Sekpeter@yahoo.com
Employees Worked With
February 19, 2018
Thank You, Toyota of Naperville! We bought our Prius 10 years ago at Toyota of Naperville, and all of our service/maintenance was done there as well. When it came time to buy another We bought our Prius 10 years ago at Toyota of Naperville, and all of our service/maintenance was done there as well. When it came time to buy another car, we went back to Toyota of Naperville to buy our new Toyota, this time a 2018 RAV4 Hybrid. Mike Beck was excellent in every way, from our first look at the new RAV4, through his final detailed explanation of our new car. More
by Arline
Employees Worked With
February 18, 2018
It was a great experience Cecelia was a great help to us.she help us get a new car with no hassle. straight to the point gave us offer that fits our budget.and her manager Mo Cecelia was a great help to us.she help us get a new car with no hassle. straight to the point gave us offer that fits our budget.and her manager Mohammed was willing to work with us to get a vehicle. More
by Gabriel C Cuartero
Employees Worked With
Mohammed, Cecilia Nunez
February 18, 2018
Out of state purchase I recently purchased a used Camry from Toyota of Naperville and had a great experience. I was concerned with the process since it does involve some bl I recently purchased a used Camry from Toyota of Naperville and had a great experience. I was concerned with the process since it does involve some blind faith. The entire staff made me feel comfortable throughout. Samantha G was great to work with and then finalization with Chris Veliz was exceptional as well. One of my biggest concerns was wiring the money for the purchase but all of that went well. Mr. Veliz and Ms. Guerra went above and beyond to make sure my purchase was exceptional and should be commended for a job well done. Thanks for making this a time to remember! More
by Jeff
Employees Worked With
Samantha Guerra, Chistofer Veliz, Derek Mason
February 18, 2018
AWESOME EXPERIENCE! NEW TO TOYOTA BUT SO FAR I CAN SAY I GOT INTO AN AWESOME DEALER WITH FRIENDLY STAFF, PERFECT WORKING HOURS, GREAT INVENTORY OF VEHICLES, WILLING TO WO NEW TO TOYOTA BUT SO FAR I CAN SAY I GOT INTO AN AWESOME DEALER WITH FRIENDLY STAFF, PERFECT WORKING HOURS, GREAT INVENTORY OF VEHICLES, WILLING TO WORK FOR YOU AND WITH YOU. SIMPLE AND FAST PROCESS. More
by Cristina Perez
Employees Worked With
Mukesh Mehta
February 18, 2018
Good experience Came in to look for a replacement for a company car whose lease was expiring. Kris Kosinski worked with me and showed me a couple of models. We settle Came in to look for a replacement for a company car whose lease was expiring. Kris Kosinski worked with me and showed me a couple of models. We settled on a Highlander and am very happy we did. No pressure and the car arrived as promised without a hassle. Overall good experience and would come back. I have owned many cars over the years and have found Toyota dealers to be very good and the vehicles quite reliable and well made. More
by Timothy Graham
Employees Worked With
Kris Kosinski, Larry Dulik
February 17, 2018
Highlander purchser we Purchased car after Miraj helped us considerable . He is truly an asset to your organization .. this is our third buy and looking forward to many m we Purchased car after Miraj helped us considerable . He is truly an asset to your organization .. this is our third buy and looking forward to many more in the future . More
by Happy
Employees Worked With
Meraj Ahmed
February 16, 2018
outstanding She help us very well . patient, honest, humble person. She help us pick the car we need She give her best on her job... thank you so much.. you a She help us very well . patient, honest, humble person. She help us pick the car we need She give her best on her job... thank you so much.. you are the best..!!! More
by sund
Employees Worked With
