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Toyota of Naperville
Naperville, IL
8,271 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 8,271 reviews
December 29, 2020
Zeke was very helpful and thorough with my test drives and the purchasing process. My buying experience could not have gone smoother or be more pleasant. I would highly recommend both him and Toyota of and the purchasing process. My buying experience could not have gone smoother or be more pleasant. I would highly recommend both him and Toyota of Naperville. More
by Brad Downard
Employees Worked With
Helpful December 28, 2020
Horrible customer service don't waste your time at this dealership they will sell you broken cars and warranties that cover nothing. Buyers be aware! dealership they will sell you broken cars and warranties that cover nothing. Buyers be aware! More
by seanmagee88
Employees Worked With
Other Employees :
Shannon Garofalo, Mukesh Mehta, Erick Heinz, Rich Heidecke, Casey Krakowski
December 28, 2020
Ilene was very helpful, she contacted me after my initial visit to the dealership because a car just got in that fit my needs. It was very thoughtful of her and she was an excellent salesperson to work with. visit to the dealership because a car just got in that fit my needs. It was very thoughtful of her and she was an excellent salesperson to work with. Eddie in Finance was also very helpful and very personable. I was happy with how quick everything was done. More
by Estevan
December 28, 2020
Jaime was very helpful as soon as I walked in the building. He offered me something to drink and was very helpful throughout the process. He did not rush me and gave me options when purchasing my car building. He offered me something to drink and was very helpful throughout the process. He did not rush me and gave me options when purchasing my car. More
by Jessicornelio
Employees Worked With
Jaime Abrego
December 28, 2020
Jacob was very helpful with explaining options. We were looking for different colors & options. There was no pressure, very willing to work with us. It was a simple process. looking for different colors & options. There was no pressure, very willing to work with us. It was a simple process. More
by drkelly551
Employees Worked With
Jacob Basathia
December 28, 2020
Edgar was great at explaining the process of buying our leased car. He answered all of our questions and gave us great advice. He was friendly, respectful, and very knowledgeable. leased car. He answered all of our questions and gave us great advice. He was friendly, respectful, and very knowledgeable. More
by besakra
Employees Worked With
December 27, 2020
Jacub,I just wanted to let you know how much I Jacub, I just wanted to let you know how much I appreciate all your help. I've purchased several cars from Toyota of Naperville along with friends Jacub, I just wanted to let you know how much I appreciate all your help. I've purchased several cars from Toyota of Naperville along with friends and family and working with you is the reason why we won't go anywhere else. You went out of your way to address all of my questions and were totally professional and knowledgeable. I drove away knowing I made a smart decision, because of your help. Thanks again. Pete More
by petejr78
Employees Worked With
Jacub Gawlik
December 27, 2020
Excellent service! Friendly staff! Great experience! I would recommend them to anyone in the future! Was in and out in no time! Made car buying easy! would recommend them to anyone in the future! Was in and out in no time! Made car buying easy! More
by K_thompson_1
December 26, 2020
Excellent customer service, very attentive, honest, and easy to work with Edgar was very helpful very fast with paper work we were in and out no problem ! easy to work with Edgar was very helpful very fast with paper work we were in and out no problem ! More
by frank72614
Employees Worked With
December 26, 2020
Jaime was very professional from the start of my toyota purchase. He answered all my questions and was available through my entire buying process. Thanks purchase. He answered all my questions and was available through my entire buying process. Thanks More
by Allanurb
Employees Worked With
Jaime Abrego
