Toyota of Naperville

I have been going to this dealership for many years and will continue. Allan was great to work with and very accommodating. The new car process was easy. will continue. Allan was great to work with and very accommodating. The new car process was easy. More

I purchased a 2018 Toyota Corolla with my son and we had an exceptional experience. Our sales rep was Yakoob (Jacob) Basathia and he was a professional from start to finish. He was personable and also kno an exceptional experience. Our sales rep was Yakoob (Jacob) Basathia and he was a professional from start to finish. He was personable and also knowledgeable in his job and about the vehicle we were purchasing. We were also greeted during both visits by the General Manager, Travis Jackson, who went out of his way to welcome us and cover any questions we had on the one price policy. Another professional touch. The vehicle was used and certified pre-owned. The detailing job made the vehicle look brand new, including touch up work on the paint. In wrapping up our purchase we had a great experience with Sherri Pacchiano, Business Manager, who did an exceptional job walking us through all of the warranty and extended coverage options. She was friendly, thorough and professional. Our whole experience with the Toyota of Naperville dealership was 1st class. More

Jacob B. was a pleasure to work with. Jacob worked with a since of urgency and answered all questions when asked. Gave Great Customer Service! since of urgency and answered all questions when asked. Gave Great Customer Service! More

I was a good experience with jacub he so professional and I m very happy to buy a new car Andy he assist me lot and I m very happy to buy a new car Andy he assist me lot More

I went in to return my car since my lease was coming to an end. Both Tim Clancy and Jacub Gawlik were extremely helpful and walked me through the process making it absolutely seamless and quick! an end. Both Tim Clancy and Jacub Gawlik were extremely helpful and walked me through the process making it absolutely seamless and quick! More

To be honest this is the second Toyota dealership we went to. Unfortunately, weren't able to close a deal with the first. But with Toyota Naperville, even without an appointment, we were met and handled with to. Unfortunately, weren't able to close a deal with the first. But with Toyota Naperville, even without an appointment, we were met and handled with such professionalism by Allan Marcial. Despite being a walk-in customer, Mr. Marcial catered us even in a short time since an appointment is coming. We were turned-over to another commendable agent, Bobby Quintanilla. Mr. Quintanilla assisted us in every way both beneficial to our needs. And of course, Sherri Pacchiano, Ms. Pacchiano sealed the final stages with enthusiasm. Before we walked out her office, she asked where are going to have our services done, I can now firmly say with a definitive "YES TOYOTA NAPERVILLE" is the only way to go! Also, the aftermarket service, Vinnie Mannella and James Zidlicky who assisted with the aftermarket install. In closing, we are very pleased to have met these wonderful people. Definitely coming back. Highly commendable staff in this dealership! A pleasure doing business with! More

Jacob was very accomodating, honest and straighforward with everything. he helped us greatly with our options. excellent customer service, quick and swift buying experience. thanks to him. with everything. he helped us greatly with our options. excellent customer service, quick and swift buying experience. thanks to him. More

I recently had a great experience when renewing my lease at Toyota Naperville , Allan Marcial ( Sales Associate) was of great help in this process. His customer service was superb. Keep up the good work! at Toyota Naperville , Allan Marcial ( Sales Associate) was of great help in this process. His customer service was superb. Keep up the good work! More

Jacub helped us when unfortunately our 2009 Sienna unexpectedly broke down and we needed service/help with selling the car and looking at vehicle options moving forward. He was kind and thorough with unexpectedly broke down and we needed service/help with selling the car and looking at vehicle options moving forward. He was kind and thorough with finding a solution to our predicament. I will work with him again in the future! More

Good price for my car and good service.The car was ready on time. Sales people help me to know and how to use car options. on time. Sales people help me to know and how to use car options. More