Toyota of Morristown

My purchase of the certified pre-owned 4Runnier was a very pleasant experience. I had been in contact through emails with Toyota Morristown sales that I was looking for a black pre-owned 4Runner. Withi very pleasant experience. I had been in contact through emails with Toyota Morristown sales that I was looking for a black pre-owned 4Runner. Within a few weeks, I was contacted promptly about a black 2011 that just arrived, which I went to see. The sales and professionalism in which the sale was handled is to be commended. Alvin demonstrated to be a very knowledgeable and charismatic salesman. I did not feel pressured at any time, and I believed I got a very reasonable price. The car was meticulously prepared by the professional technicians, and I am very happy with my car. More

Came in for a number of reasons for "older" cars (over 100K), and Andrew was extremely helpful in providing timely service. He went above and beyond by coordinating appointments, making sure re cars (over 100K), and Andrew was extremely helpful in providing timely service. He went above and beyond by coordinating appointments, making sure rental cars were available, and even having "additional" items taken care of (e.g. loose paneling, minor dent in the bumper). Extraordinary service. More

Went for 5,000 mile check up. Very efficient. Took car @ appointment time. Waited 1 hr and car was set to go. Service team members were pleasant and helpful. Nice job. appointment time. Waited 1 hr and car was set to go. Service team members were pleasant and helpful. Nice job. More

I brought my car in for a recall service on our Toyota Rav 4. I was very happy they were able to provide a loaner since the service was going to take over 5 hours. Aside from doing the recall work, they a Rav 4. I was very happy they were able to provide a loaner since the service was going to take over 5 hours. Aside from doing the recall work, they also checked over the car and happily told me everything looked good. I find their service people to be honest and they will not suggest a repair that isn't necessary. The service was completed when they said it was and the added bonus was a free car wash and vacuum. More

The Toyota of Morristown Service Department provided me with terrific service a few weeks ago. I was absolutely blown away by the excellent customer service that I received at every step during the process with terrific service a few weeks ago. I was absolutely blown away by the excellent customer service that I received at every step during the process. Both Joe Setti, the Service Manager, and Andrew Tirpack, the customer adviser, were helpful, friendly and professional. In fact, everyone that I encountered when I dropped off my car that day - from valets to the receptionist to the gentleman who checked me in - provided exceptional customer service. They were friendly, approachable, and proactive. Andrew promised that he would keep me posted on what was going on with the car, and he did - calling me that evening and again in the morning with updates. He also said he had looked over the car and that it was in excellent shape, but it was overdue for its 100,000 mile hybrid service. This is the kind of proactive customer service that is just incredibly impressive. I asked if the hybrid maintenance could be done while the car was there, and he said it was no problem. About an hour after that, he left me a message saying that the car was ready to be picked up as soon as it got back from being washed. (What a nice surprise! A free car wash!) Mary M. More

The Staff is friendly and willing to assist. I am always greeted with a smile and taken care of in record time! Their speed of assistance does not diminish their personal interest which in this day and age greeted with a smile and taken care of in record time! Their speed of assistance does not diminish their personal interest which in this day and age an Art! BRAVO to Toyota of Morristown! More

Toyota of Morristown service dept rocks always Toyota of Morristown service dept rocks always accommodating with dates and loner cars and on time I would highly recommend Toyota of Morristown t Toyota of Morristown service dept rocks always accommodating with dates and loner cars and on time I would highly recommend Toyota of Morristown to anyone that needs service More

Tom is very friendly and answered my questions clearly. Never felt being pushed to do the repair. Waiting area is nice with free water and snacks. The cost is reasonable. You can feel that they do care Never felt being pushed to do the repair. Waiting area is nice with free water and snacks. The cost is reasonable. You can feel that they do care about the customers. More

Stopped by to pick up plates and tire stem caps which Dan the salesperson was ready willing and able to install. He was our salesperson from the beginning and was very helpfully and patient with all our ques the salesperson was ready willing and able to install. He was our salesperson from the beginning and was very helpfully and patient with all our questions. Really a nice young man who I hope stays with Morristown Toyota. It was noted at that time that the tire pressure light was on, so he directed us to the service center where the vehicle was taken in immediately for adjustment. Within ten minutes we were on our way to pick up the grandkids from school. I would recommend Morristown Toyota over the other Toyota dealers that I have visited before making my decision on my purchase. More

Great service- helpful staff was able to locate a problem in my tire And fix it quickly at a reasonable price Valet service is a plus Bridget V. Basia111@aol.com in my tire And fix it quickly at a reasonable price Valet service is a plus Bridget V. Basia111@aol.com More