Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Toyota of Montgomery - Service Center

Montgomery, AL

3.8
152 Reviews
Call Service Center (334) 272-7147

152 Reviews of Toyota of Montgomery - Service Center

Sort by
August 03, 2024

WE called for a service appointment and arrived about 10 am. We had only a tire rotation and it was after 1 pm before our car was ready. Too long a wait. More

by dwb36756
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Report | Print
Aug 05, 2024 -

Toyota of Montgomery responded

We apologize for the extended wait time in service. We hope to provide you a better experience on your next visit.

July 30, 2024

I would most definitely recommend Toyota. I’m a highly satisfied customer. Quality and excellent work. More

by austinjulie89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHIRLEY CANTLEY
5.0
This rating includes all reviews, with more weight given to recent reviews.
LASHONDA DOWDELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shirley
Report | Print
Jul 31, 2024 -

Toyota of Montgomery responded

Thank you for the recommendation, Austin! We're delighted to hear you're highly satisfied with your experience at Toyota of Montgomery. We appreciate your support and kind words!

July 25, 2024

Service was done in a timely manner and updates were given to me by my tech. More

by janniebell58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PAYTON ARKUSZESKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
URIAH BROWN
5.0
This rating includes all reviews, with more weight given to recent reviews.
SIDNEY K CORNELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2024 -

Toyota of Montgomery responded

We are honored to receive your support. Thank you! - Toyota of Montgomery Team

July 23, 2024

Came in for an oil change, next morning oil had leaked on the carport floor, took it back the following day, they determined that the oil filter was loose, 2 trips for scheduled oil change More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro
Report | Print
Jul 24, 2024 -

Toyota of Montgomery responded

Bruce, we apologize for the inconvenience you experienced with your oil change at Toyota of Montgomery. Thank you for bringing this to our attention; we'll work on ensuring it doesn't happen again.

July 16, 2024

The people at Reinhardt Toyota are effective in what they do, not to mention quite friendly to us customers. More

by James' 21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karsen from Toyota
Report | Print
Jul 16, 2024 -

Toyota of Montgomery responded

James, we're delighted to hear you had a positive experience with our team at Toyota of Montgomery. Thanks for the kind words!

July 12, 2024

He was very helpful, very professional in such a positive attitude. Will definitely come back. More

by Paulina M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LUIS GONZALEZ
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2024 -

Toyota of Montgomery responded

These are all things we love to hear, Paulina! We look forward to your next visit to Toyota of Montgomery.

July 11, 2024

Not timely, too long for an oil change; calling service desk…never answered pone calls or returned messages…third world country. More

by Kurt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
PAYTON ARKUSZESKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2024 -

Toyota of Montgomery responded

Hi Kurt, we're truly sorry to hear about your experience. Providing timely service and responsive communication are top priorities for us, and we regret that we fell short this time. Please contact so we can make this right for you.

July 11, 2024

Josh Gremaux is the best Service advisor. : Friendly, knowledgable, kind and Efficient. He always has a smile and treats me like family. See Josh for service! More

by JamieR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Gremaux
Report | Print
Jul 12, 2024 -

Toyota of Montgomery responded

Jamie, we're delighted to hear that Josh provided such excellent service at Toyota of Montgomery! Thanks for the review and recommendation!

July 09, 2024

Great staff that provide service updates while you wait and appreciate that they honor those who serve with a military discount. More

by Bear Barone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SIDNEY K CORNELL
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 09, 2024 -

Toyota of Montgomery responded

Bear, we're glad to hear you appreciated our service updates and military discount at Toyota of Montgomery. Thanks for the positive feedback!

July 07, 2024

Been servicing my Sequoia here for several years. Very professional & knowledgeable. Willie was an excellent service advisor! More

by Sdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mahone
Report | Print
Jul 08, 2024 -

Toyota of Montgomery responded

Thank you for your continued trust in Toyota of Montgomery! We're delighted to hear that Willie and our team have consistently provided professional and knowledgeable service. We appreciate your loyalty!

1
...
8
9
10
...
16