167 Reviews of Toyota of Montgomery - Service Center
I waited 2. 5 hours yesterday afternoon (08/26/2024) just to be told they hadn't actually gotten the part to fix my car yet and no work had been done. Why did it 5 hours yesterday afternoon (08/26/2024) just to be told they hadn't actually gotten the part to fix my car yet and no work had been done. Why did it take 2.5 hours to figure that out? This was a scheduled appointment as well, but I've learned from multiple experiences that means nothing at this location. You'll pretty much always wait 3 hours, but usually they at least have something to show for it. More
The service department did a great job with my car. I did not have to wait long. They were very professional, helpful and friendly. I did not have to wait long. They were very professional, helpful and friendly. More
I had a 1:00 appointment. I arrived at 12:50 and checked in. At 2:40 I asked the service advisor why it wasn’t ready. 5 minutes later I was notified it was completed. Ther I arrived at 12:50 and checked in. At 2:40 I asked the service advisor why it wasn’t ready. 5 minutes later I was notified it was completed. There’s absolutely no reason it takes almost 2 hours for an oil change! More
Toyota Of Montgomery,,Is My Favorite Dealership,,They Are So Kind,,Generous,,Shows Patience,,and Do Awesome Work On Your Vehicle,,Josh Was My Tech,,He Assured Me That My Car Would Be Taken Care Off,,Josh an So Kind,,Generous,,Shows Patience,,and Do Awesome Work On Your Vehicle,,Josh Was My Tech,,He Assured Me That My Car Would Be Taken Care Off,,Josh and Toyota Of Montgomery Did An Awesome Job,,On My Vehicle,,THANKS JOSH!!! More
Disappointed that the drivers side step on my son’s truck decided to quit working while in their possession and they had nothing to offer as far as any blame or help on the bill. Look at the reviews of their decided to quit working while in their possession and they had nothing to offer as far as any blame or help on the bill. Look at the reviews of their service department before taking your vehicle there. A little customer service would have been nice but the higher up didn’t feel the same way. More
Sidney she is polite and helpful she doing excellent job and all, and all staff is greatful. and all, and all staff is greatful. More
I would not recommend this dealer for routine service. It took 3 hours and $300.00 to get a free oil change and rotation. I won’t fall for that again. It took 3 hours and $300.00 to get a free oil change and rotation. I won’t fall for that again. More