Toyota of Montgomery - Service Center

Josh: cheerful, professional. Waiting room: lpleasant hostess with beverage and snack; bright, airy space. Many repairs and checks done in one visit. Efficient and car drove bette Waiting room: lpleasant hostess with beverage and snack; bright, airy space. Many repairs and checks done in one visit. Efficient and car drove better. Thank you, Josh! More

Had a very good service experience. Paco kept me informed of tire options due to my damaged tire. He was very cordial and I would recommend him. Paco kept me informed of tire options due to my damaged tire. He was very cordial and I would recommend him. More

Service Advisor Karsen was excellent, as always! I’m a very detailed person. I thought that my “engine problem” would be noted on my work order/invoice for my documentation. The refreshment lady I’m a very detailed person. I thought that my “engine problem” would be noted on my work order/invoice for my documentation. The refreshment lady was very nice, coming up to me in the waiting area, offering coffee & crackers & with a smile…That’s never happened to me before in my many years at the Toyota dealership. Concerning servicing: My wait was 4 hours, but I’m a patient man. After any work or adjustments needed, I would expect everything to be moved back in its place/position as found. My most disturbing item was my front passenger seat being reclined ALL the way back to max position. My assumption is that the mechanic/tech was taking a nap or resting in my car! …If so, that’s not acceptable! When car was parked at the customer bay, it was left on. My headlights and fog lights were in the on position. Drivers’s seat was left moved up forward…I’m 6’-4”. Airflow was turned off. Under hood, near radiator filler, splashes were at several different areas & dried as white marks. Fuse box was not fastened into place at rear hinges. Fingerprints/grease marks were left on chrome trim. All servicing as requested seems to be completed. Some of my findings may seem petty, but when I buy a $52,000 new vehicle, I take pride in it. I hope this survey will help to make a positive difference. More

Had a great experience at Toyota Montgomery. Sidney was a great help in getting maintenance on my car repaired. Sidney was a great help in getting maintenance on my car repaired. More

I came in to have routine service done on my car. Paco was my service rep... he was efficient and informative. All went well on this service appointment. Paco was my service rep... he was efficient and informative. All went well on this service appointment. More

Efficient and courteous The summary information was most helpful. I am satisfied with my experience. most helpful. I am satisfied with my experience. More

Great fast nice service reasonable price affordable atmosphere nice time great coffee friendly staff good atmosphere nice time great coffee friendly staff good More

My experience was nothing more than outstanding. Your personnel were very friendly, knowledgeable and caring. I would recommend them to any my friends or family. Your personnel were very friendly, knowledgeable and caring. I would recommend them to any my friends or family. More

In and out. But having some one try and sell you a newer vehicle is a let down. If I wanted to sell I would not be in service. But having some one try and sell you a newer vehicle is a let down. If I wanted to sell I would not be in service. More

Lacks competency when executing clients request when scheduling appointments on their platform. Thanks a bunch scheduling appointments on their platform. Thanks a bunch More