Toyota of Montgomery - Service Center

Clean - efficient-courteous - only negative would be overbooking and wait time ! Should supply fresh coffee, bottled water and a variety of inexpensive small snacks! Payton, my service attendant was won overbooking and wait time ! Should supply fresh coffee, bottled water and a variety of inexpensive small snacks! Payton, my service attendant was wonderful!!!!! More

I have used this dealership for the entire time I've owned my car. They went from being trustworthy and quality repairs to slimy and subpar repairs. Take your Car to any place other than this place owned my car. They went from being trustworthy and quality repairs to slimy and subpar repairs. Take your Car to any place other than this place More

Just getting to know the new people in customer service, prices and service was great. prices and service was great. More

Very poor customer service car was not repair as requested .noons assist when I called to report I was told to take my car back where I had the lights out on. I explained to KersevMorris I purchased requested .noons assist when I called to report I was told to take my car back where I had the lights out on. I explained to KersevMorris I purchased my Avalon in 2015 brand and nite under car light was one of features on the car I called/ days in. row no one in upper management called me back no one would let me speak to service manager nor general manager.I am very disappointed with the service and the rudeness show.by Karser, and the service reps the front desk clerk Donna I was put on hold fir 20 minutes I paid over $900 for case repairs I didn’t get the wire take care of Karser said she told them to tuck the wire I told her I didn’t want the wire tucked i wanted it fixed.this and has been a very bad experience for me. Your service is very poor.Kerser was very helpful when I by my car in go service . More

Karsen was extremely helpful in navigating a tricky situation. She was professional and courteous and took care of everything. situation. She was professional and courteous and took care of everything. More

Took over 6 hours and was not kept updated about the progress. Very unsatisfied and probably will not return. progress. Very unsatisfied and probably will not return. More

Payton was very sweet and eager to please with the service and Lawrence took very good care of everything as he always does! service and Lawrence took very good care of everything as he always does! More

Service tech very kind. Service was rendered in a timely fashion. Thank you very much. Service was rendered in a timely fashion. Thank you very much. More

The technician was good and he explained what had to be done to my car. The dealership was clean. The workers were friendly. Thank You done to my car. The dealership was clean. The workers were friendly. Thank You More

I have done business with this dealership for over 7 years. They have undergone ownership changes, but they are still my preferred dealer. years. They have undergone ownership changes, but they are still my preferred dealer. More