Toyota of Montgomery - Service Center

Service experience I've never had a bad experience with this dealership. A big plus has been being able to drive in for 5,000 mile service check-ups without having an ap I've never had a bad experience with this dealership. A big plus has been being able to drive in for 5,000 mile service check-ups without having an appointment and being able to wait in a first class customer lounge until the service was completed. If anything out of the ordinary has to be done, I'm always consulted prior to any action being taken. Another big plus has been having free tire rotation because I purchased my tires through the dealership. The courtesy shuttle around town has been a welcome offering when I've wanted to complete an errand while waiting. Furthermore, I'm always impressed with the courtesy shown while I'm waiting in the lounge. An abundance of newspapers are available while a gracious hostess offers free bottled water and cookies. Large clean restrooms, two large-screen televisions, and several spacious seating areas add to the overall experience to make waiting both relaxing and comfortable. More

Great service friendly people I was in and out quickly thank U team ran heart for such a pleasurable visit thank you for the cookiesI enjoyed talking to Sandy I was in and out quickly thank U team ran heart for such a pleasurable visit thank you for the cookiesI enjoyed talking to Sandy More

Great Service Very knowledgeable and helpful staff! Technician was very helpful in pointing out multiple issues that now have been repaired or replaced and has brou Very knowledgeable and helpful staff! Technician was very helpful in pointing out multiple issues that now have been repaired or replaced and has brought a new life back into my vehicle. Service advisor was honest and helpful in getting a course of action for repairs that worked with my budget and time frame. More

Thanks for Great Service! Thanks for the service I receive at Reinhardt. The staff is wonderful. It excellent hospitality that makes me very comfortable as I wait for service o Thanks for the service I receive at Reinhardt. The staff is wonderful. It excellent hospitality that makes me very comfortable as I wait for service on my automobile (the cookies are delicious). The men who greet me as soon as I drive up are very kind. The service representatives always help me get all of my needs on record and they are extremely kind while doing it. The sales person who sold the car to me always stops by to greet me when I am there for service. Thanks again. More

Clueless! I scheduled an appointment for my 2011 Camry. I was experiencing sunroof noise on rough road. At the initial scheduling I was advised of a $98 fee to I scheduled an appointment for my 2011 Camry. I was experiencing sunroof noise on rough road. At the initial scheduling I was advised of a $98 fee to troubleshoot and that amount would go towards any repair. I sat for 2 hours and the service advisor "Shannon " told me I needed a kit for over $500. He could not explain why or what. He was rude and unfriendly. I have purchased 3 Toyotas from this dealership and this experience guarantees I will never again! More

Up sale If you take in an older Toyota be prepared to be hounded by a leased car salesman. Then after 3 hrs for an oil change tire rotation I received an esti If you take in an older Toyota be prepared to be hounded by a leased car salesman. Then after 3 hrs for an oil change tire rotation I received an estimate for $1400 in repairs. I folded like a fool and am leasing a car I can't afford and I'm stuck. More

They are very helpfull and friendly. Some people claim that they over charge, I believe they are reasonable priced. They always fix the problem quickly and on the first go around. that they over charge, I believe they are reasonable priced. They always fix the problem quickly and on the first go around. More

They complete the service correctly the FIRST TIME but they OVERCHARGE. A job where the part is maybe $50.00 they will charge you $200.00 to fix it. I rarely get a service done where the cost is not $50 they OVERCHARGE. A job where the part is maybe $50.00 they will charge you $200.00 to fix it. I rarely get a service done where the cost is not $500.00. The unfortunate thing, however, is that it is very hard to find businesses that can actually repair TOyota vehicles without having to do it over and over and over again. Some examples: replace light bulb in cargo area was like $90.00; for them to lift up a stuck seat it was $45.00; for them to replace windshield wiper blade it is like $30.00. They overcharge for most things, YET to clean my engine they charged only like $40.00 and to fix other minor stuff they have done it for free. More