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Toyota of Montgomery - Service Center

Montgomery, AL

3.8
190 Reviews
Call Service Center (334) 272-7147

190 Reviews of Toyota of Montgomery - Service Center

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August 20, 2024

Sidney she is polite and helpful she doing excellent job and all, and all staff is greatful. More

by Bang Vo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SIDNEY K CORNELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

Toyota of Montgomery responded

Bang, it's great to hear that Sidney and the Toyota of Montgomery team did a wonderful job! Thanks for stopping in for service.

August 16, 2024

I would not recommend this dealer for routine service. It took 3 hours and $300.00 to get a free oil change and rotation. I won’t fall for that again. More

by Day.greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karsen morris
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Aug 19, 2024 -

Toyota of Montgomery responded

We apologize for the inconvenience you experienced during your visit. It's disappointing to hear that our service did not meet your expectations, and we understand how frustrating this must have been. Please reach out if you'd like to discuss this further or need any assistance in the future. Thank you, Kyle Riggs - Customer Relationship Manager - (334) 272-7147

August 15, 2024

Maintenance and customer service was great and service advisor assisted with saving and I was very pleased. More

by pvtb-36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine
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Aug 16, 2024 -

Toyota of Montgomery responded

We're delighted to hear that our maintenance and customer service met your expectations at Toyota of Montgomery. Thanks for sharing your positive experience!

August 14, 2024

Got great service at Montgomery Toyota Collision Center. Pat and his team are doing very good quality work. More

by Vitek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat, Hailey
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Aug 14, 2024 -

Toyota of Montgomery responded

Thank you for the positive feedback! We're glad to hear that Pat and his team at Toyota of Montgomery provided great service. We appreciate your support!

August 10, 2024

Every thing was great at Toyota, service, and of course the friendly peoples!! Thanks to Payton, very nice 😊 More

by Jjgloria1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PAYTON ARKUSZESKI
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Aug 12, 2024 -

Toyota of Montgomery responded

Thank you for the kind words! We're delighted to hear that Payton and our team at Toyota of Montgomery provided excellent service. We appreciate your support!

August 09, 2024

Explained everything and followed through with what needs to be done on next visit. Very courteous. More

by jonkeithhelms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SIDNEY K CORNELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

Toyota of Montgomery responded

Thanks so much for your kind words. We look forward to your next visit to Toyota of Montgomery!

August 06, 2024

I loved my service adviser Sidney she was great kept me updated on my car told me just how long it would take she is a special lady hopefully to have her in the future she's amazing stayed busy never stop More

by Chambers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SIDNEY K CORNELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Toyota of Montgomery responded

Thank you for sharing your experience! We're delighted to hear that Sidney provided excellent service and kept you well-informed at Toyota of Montgomery. We'll make sure she knows how much her hard work is appreciated!

August 03, 2024

Pedro was excellent, expedited service because I am an invalid. He was through and professional. An asset to your dealership. More

by beachgo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro
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Aug 05, 2024 -

Toyota of Montgomery responded

We'll make sure to give Pedro the kudos he deserves. Thanks for the review and the opportunity to serve you. We look forward to seeing you for your next service visit.

August 03, 2024

WE called for a service appointment and arrived about 10 am. We had only a tire rotation and it was after 1 pm before our car was ready. Too long a wait. More

by dwb36756
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Aug 05, 2024 -

Toyota of Montgomery responded

We apologize for the extended wait time in service. We hope to provide you a better experience on your next visit.

July 30, 2024

I would most definitely recommend Toyota. I’m a highly satisfied customer. Quality and excellent work. More

by austinjulie89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LASHONDA DOWDELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shirley , SHIRLEY CANTLEY
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Jul 31, 2024 -

Toyota of Montgomery responded

Thank you for the recommendation, Austin! We're delighted to hear you're highly satisfied with your experience at Toyota of Montgomery. We appreciate your support and kind words!

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