Toyota of Montgomery - Service Center

Charged for replacing unneeded part. Driver side door had one the of the four window buttons broken. I was charged twelve hundred dollars to fix. I’ve been a loyal customer for years, Driver side door had one the of the four window buttons broken. I was charged twelve hundred dollars to fix. I’ve been a loyal customer for years, but I no longer be a customer. I know you all really don’t care. More

My appointment began on time and most importantly, ended on time. They did not try to sell me items/services I did not need. on time. They did not try to sell me items/services I did not need. More

Very nice place. Had TV at both ends of the waiting area. Comfortable chairs. Clean area Had TV at both ends of the waiting area. Comfortable chairs. Clean area More

Service work is first class. Shuttle service gets you there and back. Most parts needed are in store or can be ordered in a day or so. Shuttle service gets you there and back. Most parts needed are in store or can be ordered in a day or so. More

Courteous and efficient. Waiting area comfortable and pleasant. One complaint: I discovered while leaving that windshield sticker had no date or mileage for next service. Ca Waiting area comfortable and pleasant. One complaint: I discovered while leaving that windshield sticker had no date or mileage for next service. Called to Josh’s attention. He corrected. More

2hr10min wait for a service to be finished is a little bit excessive when it’s a booked appointment at a certain time. bit excessive when it’s a booked appointment at a certain time. More

Service representatives came to my car immediately when I pulled up. They were friendly and professional. Jericho took over my service and provided excellent care from beginning to end! pulled up. They were friendly and professional. Jericho took over my service and provided excellent care from beginning to end! More

Great, professional, prompt customer service. My wait time was limited, I was greeted with kindness. My wait time was limited, I was greeted with kindness. More

The factory service at 5,000 miles on my vehicle was fast and complete . I made an appointment in advance and the dealership was eager and waiting. Only issue was a low tire pressure on one of my tires aft and complete . I made an appointment in advance and the dealership was eager and waiting. Only issue was a low tire pressure on one of my tires after the service. I fixed that myself with no problem. Great and friendly service ! More

I don't know very much about this dealership but I do know the service advisor was excellent. Very professional very friendly from the minute he came to my car. know the service advisor was excellent. Very professional very friendly from the minute he came to my car. More