Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Toyota of Montgomery - Service Center

Montgomery, AL

3.8
167 Reviews
Call Service Center (334) 272-7147

167 Reviews of Toyota of Montgomery - Service Center

Sort by
July 12, 2024

He was very helpful, very professional in such a positive attitude. Will definitely come back. More

by Paulina M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LUIS GONZALEZ
Report | Print
Jul 12, 2024 -

Toyota of Montgomery responded

These are all things we love to hear, Paulina! We look forward to your next visit to Toyota of Montgomery.

July 11, 2024

Not timely, too long for an oil change; calling service desk…never answered pone calls or returned messages…third world country. More

by Kurt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
PAYTON ARKUSZESKI
Report | Print
Jul 11, 2024 -

Toyota of Montgomery responded

Hi Kurt, we're truly sorry to hear about your experience. Providing timely service and responsive communication are top priorities for us, and we regret that we fell short this time. Please contact so we can make this right for you.

July 11, 2024

Josh Gremaux is the best Service advisor. : Friendly, knowledgable, kind and Efficient. He always has a smile and treats me like family. See Josh for service! More

by JamieR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Gremaux
Report | Print
Jul 12, 2024 -

Toyota of Montgomery responded

Jamie, we're delighted to hear that Josh provided such excellent service at Toyota of Montgomery! Thanks for the review and recommendation!

July 09, 2024

Great staff that provide service updates while you wait and appreciate that they honor those who serve with a military discount. More

by Bear Barone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SIDNEY K CORNELL
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 09, 2024 -

Toyota of Montgomery responded

Bear, we're glad to hear you appreciated our service updates and military discount at Toyota of Montgomery. Thanks for the positive feedback!

July 07, 2024

Been servicing my Sequoia here for several years. Very professional & knowledgeable. Willie was an excellent service advisor! More

by Sdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mahone
Report | Print
Jul 08, 2024 -

Toyota of Montgomery responded

Thank you for your continued trust in Toyota of Montgomery! We're delighted to hear that Willie and our team have consistently provided professional and knowledgeable service. We appreciate your loyalty!

July 05, 2024

Helpful to relieve my concerns about my vehicle during our vacation when check engine light came on 7 miles from the dealership More

by mls4849
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PAYTON ARKUSZESKI, CAMRON BARNES
Report | Print
Jul 05, 2024 -

Toyota of Montgomery responded

We're glad to hear our team at Toyota of Montgomery could assist you and put your mind at ease during your vacation. Safe travels!

July 03, 2024

Great service very friendly and tentative of your time and needs 10 out of 10 recommend for all your Toyota service needs More

by sherrisharawlinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PAYTON ARKUSZESKI
Report | Print
Jul 05, 2024 -

Toyota of Montgomery responded

Sherri, thank you for the glowing recommendation! We're delighted to hear that our team at Toyota of Montgomery provided such attentive service. We appreciate your support and look forward to serving you again!

July 02, 2024

Service was timely, Josh was nice. Truck wash missed, machine broken is the flaw, bad. More

by Mbrown20172013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh ( 5 Star)
Report | Print
Jul 02, 2024 -

Toyota of Montgomery responded

Thank you for leaving Toyota of Montgomery a five-star review! We are glad that Josh was kind and that you are satisfied with our work. Your feedback on the carwash is appreciated and we hope to have everything working soon!

July 02, 2024

2 hours to rotate tires , on the way home the low tire light comes on. Stopped to check tires all low.So to me they didn’t even check air pressure in my tires after rotating them. They had 30,34,36,35 in More

by Deb
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon (service)
Report | Print
Jul 02, 2024 -

Toyota of Montgomery responded

Deb, I'm sorry to hear about your experience with the tire rotation. Ensuring proper air pressure is a basic step that should not have been overlooked. Please reach out so we can address this issue and make things right for you. Thank you, Kyle Riggs - Customer Relationship Manager - (334) 272-7147

July 02, 2024

Folks were very courteous, service was timely, they did what I asked for and didn’t try to sell anything additional. More

by Tec6904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall the advisors name
Report | Print
Jul 02, 2024 -

Toyota of Montgomery responded

We're delighted to hear that you had a positive experience with our courteous team at Toyota of Montgomery. Thanks for sharing your feedback!

1
...
10
11
12
...
17