Back

Toyota of Montgomery - Service Center

Montgomery, AL

3.8
167 Reviews

167 Reviews of Toyota of Montgomery - Service Center

Sort by
August 14, 2024

Got great service at Montgomery Toyota Collision Center. Pat and his team are doing very good quality work. More

by Vitek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat, Hailey
Aug 14, 2024 -

Toyota of Montgomery responded

Thank you for the positive feedback! We're glad to hear that Pat and his team at Toyota of Montgomery provided great service. We appreciate your support!

August 10, 2024

Every thing was great at Toyota, service, and of course the friendly peoples!! Thanks to Payton, very nice 😊 More

by Jjgloria1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PAYTON ARKUSZESKI
Aug 12, 2024 -

Toyota of Montgomery responded

Thank you for the kind words! We're delighted to hear that Payton and our team at Toyota of Montgomery provided excellent service. We appreciate your support!

August 09, 2024

Explained everything and followed through with what needs to be done on next visit. Very courteous. More

by jonkeithhelms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SIDNEY K CORNELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Toyota of Montgomery responded

Thanks so much for your kind words. We look forward to your next visit to Toyota of Montgomery!

August 06, 2024

I loved my service adviser Sidney she was great kept me updated on my car told me just how long it would take she is a special lady hopefully to have her in the future she's amazing stayed busy never stop More

by Chambers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SIDNEY K CORNELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Toyota of Montgomery responded

Thank you for sharing your experience! We're delighted to hear that Sidney provided excellent service and kept you well-informed at Toyota of Montgomery. We'll make sure she knows how much her hard work is appreciated!

August 03, 2024

Pedro was excellent, expedited service because I am an invalid. He was through and professional. An asset to your dealership. More

by beachgo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro
Aug 05, 2024 -

Toyota of Montgomery responded

We'll make sure to give Pedro the kudos he deserves. Thanks for the review and the opportunity to serve you. We look forward to seeing you for your next service visit.

August 03, 2024

WE called for a service appointment and arrived about 10 am. We had only a tire rotation and it was after 1 pm before our car was ready. Too long a wait. More

by dwb36756
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Aug 05, 2024 -

Toyota of Montgomery responded

We apologize for the extended wait time in service. We hope to provide you a better experience on your next visit.

July 30, 2024

I would most definitely recommend Toyota. I’m a highly satisfied customer. Quality and excellent work. More

by austinjulie89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LASHONDA DOWDELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shirley , SHIRLEY CANTLEY
Jul 31, 2024 -

Toyota of Montgomery responded

Thank you for the recommendation, Austin! We're delighted to hear you're highly satisfied with your experience at Toyota of Montgomery. We appreciate your support and kind words!

July 25, 2024

Service was done in a timely manner and updates were given to me by my tech. More

by janniebell58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
URIAH BROWN
5.0
This rating includes all reviews, with more weight given to recent reviews.
SIDNEY K CORNELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PAYTON ARKUSZESKI
Jul 25, 2024 -

Toyota of Montgomery responded

We are honored to receive your support. Thank you! - Toyota of Montgomery Team

July 23, 2024

Came in for an oil change, next morning oil had leaked on the carport floor, took it back the following day, they determined that the oil filter was loose, 2 trips for scheduled oil change More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro
Jul 24, 2024 -

Toyota of Montgomery responded

Bruce, we apologize for the inconvenience you experienced with your oil change at Toyota of Montgomery. Thank you for bringing this to our attention; we'll work on ensuring it doesn't happen again.

July 16, 2024

The people at Reinhardt Toyota are effective in what they do, not to mention quite friendly to us customers. More

by James' 21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karsen from Toyota
Jul 16, 2024 -

Toyota of Montgomery responded

James, we're delighted to hear you had a positive experience with our team at Toyota of Montgomery. Thanks for the kind words!

...
10
...