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Toyota of Montgomery - Service Center

Montgomery, AL

4.0
131 Reviews

131 Reviews of Toyota of Montgomery - Service Center

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May 26, 2024

Payton was very sweet and eager to please with the service and Lawrence took very good care of everything as he always does! More

by reyorkers2018
Recommend Dealer
Yes
Employees Worked With
PAYTON ARKUSZESKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LP. ( Lawrence Phillips)
May 26, 2024 -

Toyota of Montgomery responded

We're delighted to hear that Payton and Lawrence provided excellent service at Toyota of Montgomery! Thanks for sharing your positive experience with us.

May 25, 2024

Service tech very kind. Service was rendered in a timely fashion. Thank you very much. More

by robbinswilliamcj
Recommend Dealer
Yes
Employees Worked With
JERICHO HALL
May 27, 2024 -

Toyota of Montgomery responded

We're delighted we could deliver an excellent experience! - Toyota of Montgomery Team

May 25, 2024

The technician was good and he explained what had to be done to my car. The dealership was clean. The workers were friendly. Thank You More

by adrianeabaldwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
May 27, 2024 -

Toyota of Montgomery responded

We're glad to hear you had a positive experience with our technician and team at Toyota of Montgomery. Thanks for the feedback!

May 25, 2024

I have done business with this dealership for over 7 years. They have undergone ownership changes, but they are still my preferred dealer. More

by josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sidney
May 27, 2024 -

Toyota of Montgomery responded

Josh, thanks for your loyalty over the years! We're glad to remain your preferred dealer at Toyota of Montgomery.

May 25, 2024

I had an oil change and a battery replacement after which the service engine light came on while I was driving back home. I returned to the shop and it took a long time to fix the issue. I was frustrated but More

by madji2035
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JERICHO HALL
May 28, 2024 -

Toyota of Montgomery responded

Thank you for sharing your experience. We're sorry to hear about the initial issue, but glad Jericho's professionalism made a difference. We appreciate your patience and hope everything is running smoothly now!

May 24, 2024

I’ve been using Rinehardt Toyota 32 years. Josh Gremeaux in the Service Dept. is the best. More

by Toyotaowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gremeaux
May 26, 2024 -

Toyota of Montgomery responded

We are so grateful to have earned your loyal business for so many years. Josh will appreciate the shoutout! Thank you for being part of the Toyota of Montgomery family!

May 24, 2024

Great experience! They were very timely with their work! I was in and out no problem! More

by BenDaz13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PAYTON ARKUSZESKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
SHIRLEY CANTLEY
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Toyota of Montgomery responded

The entire team at Toyota of Montgomery is so glad we earned your business. Thanks so much for sharing your positive experience.

May 18, 2024

We brought our vehicle in for an oil change and rotation and balance of tires, when we left, our steering wheel began to shake and it never stopped. We took it back and they blamed it on the weights coming More

by 8atrucking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
KENNETH FINCHER
1.0
This rating includes all reviews, with more weight given to recent reviews.
BRUCE FORTE
1.0
This rating includes all reviews, with more weight given to recent reviews.
ALAN GILMORE
1.0
This rating includes all reviews, with more weight given to recent reviews.
TYLER GIVAN
1.0
This rating includes all reviews, with more weight given to recent reviews.
TOM GOODMAN
1.0
This rating includes all reviews, with more weight given to recent reviews.
ALLEN GRAHAM
1.0
This rating includes all reviews, with more weight given to recent reviews.
JEREMY GREGORY
1.0
This rating includes all reviews, with more weight given to recent reviews.
DEANTE HENDERSON
1.0
This rating includes all reviews, with more weight given to recent reviews.
JEON HOSIK
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JERICHO HALL
May 20, 2024 -

Toyota of Montgomery responded

I'm sincerely sorry to read about your experience with the oil change and tire balance. We aim for top-notch service and efficiency, so it's disappointing to know we fell short this time around. I'd like the opportunity to discuss what happened further and see how we can make things right for you - please reach out at your earliest convenience. Thank you, Kyle Riggs - Customer Relationship Manager - (334) 272-7147

May 18, 2024

I purchased three vehicles for here. Toyota have always been a reliable means of transportation More

by toughtune
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
May 20, 2024 -

Toyota of Montgomery responded

Thank you for trusting Toyota of Montgomery with your automotive needs. We appreciate your support!

May 16, 2024

Quick and friendly service, highly recommended. They also offer a shuttle service which is awesome. More

by giodelimat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
May 16, 2024 -

Toyota of Montgomery responded

We are pleased to hear about your positive experience with us here at Toyota of Montgomery! We are glad you enjoyed our shuttle service and friendly approach. Thank you for your confidence in our team and we hope to see you in the future!

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