Toyota of Montgomery - Service Center

They were very polite and got me and my vehicle out in a timely manner timely manner More

Sidney and the garage service team did a great job with prompt check in, smiles, clear communication on my service options, estimated costs and the time the vehicle would be done with the required/requeste prompt check in, smiles, clear communication on my service options, estimated costs and the time the vehicle would be done with the required/requested service. That is the service I expect from the dealership! More

Karsen did a great job. She communicated clearly and assisted with any follow up questions. She communicated clearly and assisted with any follow up questions. More

Jaz was a pleasure to work with. She kept me up to date on the progress of my vehicle, and got me out of there in record time. She kept me up to date on the progress of my vehicle, and got me out of there in record time. More

Jalen was very personable and seemed anxious to answer any questions I had and he followed up with any inquiry and was attentive to details. He’s learning a new job and will do well with proper guidance… any questions I had and he followed up with any inquiry and was attentive to details. He’s learning a new job and will do well with proper guidance… Toyota Mgmt should proud to have Jalen in a customer service position… do what you can to train him and keep him! More

Good customer service! They had had free coffee but were out of snacks! It’s OK, I lived without them! They had had free coffee but were out of snacks! It’s OK, I lived without them! More

It should NEVER take 5 hours for an oil change. It shouldn't even take an hour to get an oil change! My recent experience was horrible!!! However, Ms. Jasmine was awesome!!! It shouldn't even take an hour to get an oil change! My recent experience was horrible!!! However, Ms. Jasmine was awesome!!! More

Service Representative Jazmine was very helpful in explaining work that I needed on my Tacoma. explaining work that I needed on my Tacoma. More

Pulled in to service area and was immediately had someone help me. Jalen Jones took all the information and took care of vehicle. The only complaint would be the length of time it took for the service check help me. Jalen Jones took all the information and took care of vehicle. The only complaint would be the length of time it took for the service check to be completed. Good experience overall. More

I had a 10 a. m. appointment with them which I had scheduled a week in advance. I dropped it off and they did not even START working on my car until nearly 6:30 p. m. appointment with them which I had scheduled a week in advance. I dropped it off and they did not even START working on my car until nearly 6:30 p.m. Why bother scheduling appointments if you are not even going to start until nearly nine hours after the appointment? If you value your time, do not get your car serviced here. I ended up missing dinner reservations I made because I stupidly thought it would be safe to plan a 6:00 dinner when I had a 10:00 A.M. appointment. I finally got my car back for a simple oil change and tire rotation at 7:00 p.m. More