Toyota of Montgomery - Service Center

Josh Gremaux has been my service advisor for many years. He has always been great and really honest. 👍 He has always been great and really honest. 👍 More

LP & Colin are amazing, I am always taken care of when I come to this dealership come to this dealership More

Having my Highlander serviced went well but I had another concern with a small doing on my litigate. When I purchased the vehicle, I also purchased the ding repair option. When this location was under Reinha concern with a small doing on my litigate. When I purchased the vehicle, I also purchased the ding repair option. When this location was under Reinhardt, I had an issue and it was an immediate repair, no problems and they did a great job. Under Montgomery Toyota, I was instructed to ask my service advisor, which I did, and was told that he wasn’t sure if my issue would be covered or not. When service completed their work on my vehicle, the service advisor still had not found out if it was covered but he gave me a number of the manager who does these repairs. I phoned him and he instructed me to go by their location and speak with a fellow who was on property about it. I went there and he was nice enough but told me that the dealership would have to write up the problem and schedule an appointment for me. I made a call to the service advisor 2 days ago and left a message with him but at this review, 2 days later have not received a return call from him. This is no seamless repair issue. If I were to ever purchase another vehicle from this dealership I doubt that I would purchase any other add ons from the F&I representative. I may be looking for another Toyota store to do future business with. One last small complaint: the tech who changed my oil removed my old I L reminder sticker from my windshield but did not cleanup the glue residue, he did put up another reminder sticker on the windshield. I suppose I will have to do that myself. More

I am hot mad purchased a new vehicle own 1 week needing fuel pump done fuel pump done More

Collin was exceptional kind efficient and went above the expectations in customer service ! Very please with my last visit and thank you for your dedication to your work!!’ expectations in customer service ! Very please with my last visit and thank you for your dedication to your work!!’ More

Real polite check in was fine check out was great no problem very satisfied with him problem very satisfied with him More

I appreciate the services and help I received. Thanks so much for being helpful towards me Thanks so much for being helpful towards me More

The employee are well trained and knowledgeable. The waiting room is very comfortable and clean. The waiting room is very comfortable and clean. More

It was very therapeutic we are always worried about life but to come to Toyota of Montgomery, you know your in good hands. Josh was absolutely fantastic kept me posted and made sure everything went smoothly but to come to Toyota of Montgomery, you know your in good hands. Josh was absolutely fantastic kept me posted and made sure everything went smoothly… More

I dread bringing my cars in for servicing. Each experience has gotten worse. All around terrible service. Arrogant and angry people. No communication just terrible. Each experience has gotten worse. All around terrible service. Arrogant and angry people. No communication just terrible. More