Toyota of Montgomery

I feel that the service department is not always helpful in letting one know where to be at the allotted times. It seems that it is assumed that you already know where to put your car, where to wait, and w in letting one know where to be at the allotted times. It seems that it is assumed that you already know where to put your car, where to wait, and who is taking care of the situation. More

I went for a 15,000 mile service & my back windshield wiper was etching into the glass. Waited 4 hours & found my car parked in the parking lot. I was never called. Then had to wait for them to change wiper was etching into the glass. Waited 4 hours & found my car parked in the parking lot. I was never called. Then had to wait for them to change my wiper. When I got to my car, I found it in drive & not park. More

Service provided in a timely period. Provided all requested services and made recommendations for future issues that needed to be addressed. Provided all requested services and made recommendations for future issues that needed to be addressed. More

Marcus graham was very knowledgeable about the 2020 Tundra I purchased and good to work with I hope he is around when I am looking for my next vehicle Tundra I purchased and good to work with I hope he is around when I am looking for my next vehicle More

Too hard to get in touch with someone and they didn’t do what they said what they said More

Very helpful getting my tires fixed and back on the road that another dealership charged for and didn't do the work. I called Toyota Montgomery and Christina got me in right away and the problem solved with that another dealership charged for and didn't do the work. I called Toyota Montgomery and Christina got me in right away and the problem solved within an hour. More

My tire pressure light blinked for a while when I started the car then went solid on. According to the owner's manual I needed to take in in to service department to check tire warning system failure started the car then went solid on. According to the owner's manual I needed to take in in to service department to check tire warning system failure. I had already checked the tire pressure several times and it was never low for any of the tires. I was told when I arrived and was checking in that they recommended replacing my tires since they showed wear. I said I didn't want to replace tires just fix the tire pressure warning system. After service department worked in the car, I was told a tire had a nail in it and that the tire was patched. I was told the light would go out after I drove it for ten minutes. I was not charged anything for the service work. I drove it on the highway for over 20 minutes and then about 10 more in town. Light never went off. Over the weekend I drove it several times for over 30 miles and the light was still acting the same. I took the car to my regular mechanic. He checked and found only on tire sensor was working. He recommended replacing 2 tires and the 3 bad sensors. When I picked it up from him, the light was no longer showing a problem. I didn't have to drive it to have it reset the light. I feel the Toyota service people should found the bad sensors. I doubt the nail was actually an issue although I realize it may have become one eventually. I don't feel they took the time or cared enough to actually solve them problem. They found the nail, patched the tire and never fully checked out the system. I went to Toyota thinking they would know exactly what to do. Apparently, I was wrong. I will not be going back to them for servicing. More

Service was good, experience was terrible. My car had damage to the driver side door handle and no one has attempted to contact me in 2 days about the problem! Not what I expected from Rheinha My car had damage to the driver side door handle and no one has attempted to contact me in 2 days about the problem! Not what I expected from Rheinhart Toyota. Still waiting to hear from them to rectify the problem. More

Good service, friendly staff, comfortable waiting area, easy to schedule an appointment and convenient appointment times. easy to schedule an appointment and convenient appointment times. More

The gentleman Paco was very helpful with the service of my vehicles and in the near future I am requesting his assistance my vehicles and in the near future I am requesting his assistance More