Toyota of Montgomery

Sales person's kindness and attitude I have loved Toyota so far and I still like this, so finding good things will continue. I will consider purchasing the next vehicle as Toyota. I have loved Toyota so far and I still like this, so finding good things will continue. I will consider purchasing the next vehicle as Toyota. More

Great Service Very knowledgeable and helpful staff! Technician was very helpful in pointing out multiple issues that now have been repaired or replaced and has brou Very knowledgeable and helpful staff! Technician was very helpful in pointing out multiple issues that now have been repaired or replaced and has brought a new life back into my vehicle. Service advisor was honest and helpful in getting a course of action for repairs that worked with my budget and time frame. More

Best Buying Experience Ever Exceptional customer service start to finish! Door greeter to the finance finish line! Best car deal ever! Reinhardt surpassed all of my expectaion Exceptional customer service start to finish! Door greeter to the finance finish line! Best car deal ever! Reinhardt surpassed all of my expectaions and more! More

Great Customer Service This was the 3rd dealership visited. This was the best customer service encountered and best deal found. Staff very friendly and motivated to make a d This was the 3rd dealership visited. This was the best customer service encountered and best deal found. Staff very friendly and motivated to make a deal. More

Thanks for Great Service! Thanks for the service I receive at Reinhardt. The staff is wonderful. It excellent hospitality that makes me very comfortable as I wait for service o Thanks for the service I receive at Reinhardt. The staff is wonderful. It excellent hospitality that makes me very comfortable as I wait for service on my automobile (the cookies are delicious). The men who greet me as soon as I drive up are very kind. The service representatives always help me get all of my needs on record and they are extremely kind while doing it. The sales person who sold the car to me always stops by to greet me when I am there for service. Thanks again. More

Love my Reinhardt Toyota Corolla My contact person, Jeni Little assigned me a salesperson that listened to me, provided me with good info on different models and was patient til I mad My contact person, Jeni Little assigned me a salesperson that listened to me, provided me with good info on different models and was patient til I made my decision. Their finance department took the sour taste out of my mouth from previous experiences at other dealerships. Love this dealership. I am out of state but will return there in the future More

Excellent Customer Service I came in the first day doing research for my next car. Eugene Jones was very thorough. Took me through the entire car and answered every question. Th I came in the first day doing research for my next car. Eugene Jones was very thorough. Took me through the entire car and answered every question. The next day I came back to buy and Robert was willing to work with me every way possible to help me get my Highlander. Everyone was very professional. Would highly recommend this dealership More

Clueless! I scheduled an appointment for my 2011 Camry. I was experiencing sunroof noise on rough road. At the initial scheduling I was advised of a $98 fee to I scheduled an appointment for my 2011 Camry. I was experiencing sunroof noise on rough road. At the initial scheduling I was advised of a $98 fee to troubleshoot and that amount would go towards any repair. I sat for 2 hours and the service advisor "Shannon " told me I needed a kit for over $500. He could not explain why or what. He was rude and unfriendly. I have purchased 3 Toyotas from this dealership and this experience guarantees I will never again! More

Up sale If you take in an older Toyota be prepared to be hounded by a leased car salesman. Then after 3 hrs for an oil change tire rotation I received an esti If you take in an older Toyota be prepared to be hounded by a leased car salesman. Then after 3 hrs for an oil change tire rotation I received an estimate for $1400 in repairs. I folded like a fool and am leasing a car I can't afford and I'm stuck. More

Pressure to negotiate. Test drove Highlander, shopping vehicles. Salesman pressure to negotiate stating he could get you below invoice. Starting price was about 6000 over in Test drove Highlander, shopping vehicles. Salesman pressure to negotiate stating he could get you below invoice. Starting price was about 6000 over invoice. My price was in the ball park of average price paid but would not negotiate anymore that day when they didnt agree to my price. Treated you like mud when you told them that you were shopping and may come back with better price. Recieved emails signed by the salesman after, but the emails may have been generated by marketing software, as they seemed as if they had no idea you had already been in to see them. Pretty much typical of high pressure sales. DONT GO THERE IN UNLESS YOU ARE FULLY PREPARED AND INFORMED about a FAIR PRICE. More