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Toyota of Montgomery

Montgomery, AL

4.1
252 Reviews
When you shop for a new Toyota vehicle in Montgomery, you're looking for a Toyota dealership you can trust with the model you want and a hassle-free car-shopping experience. At Toyota of Montgomery, we're proud to be one of the top Toyota dealers in the area, offering a variety of New Toyota Cars For Sale and Used Sedans, SUVs, & Wagons in Montgomery, AL. Contact our sales or service teams to schedule a test drive! Toyota of Montgomery also proudly serves Montgomery, AL, and surrounding communities. Start shopping by exploring current New Toyota Lease and Finance Specials on popular Toyota models. Looking for a used car for sale instead? Browse current Used Car Offers and specials near Montgomery. Also, take a look at deals on Toyota of Montgomery Certified Pre-Owned Toyota Cars For Sale in Montgomery, AL for affordable specials to fit your budget.
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911 Eastern Blvd

Montgomery, AL

36117

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Showing 252 reviews

September 12, 2022

Mr. Lawrence Phillips is a great sales consultant. Thanks to his great personality, I am now enjoying the car I requested. Most of all it was his contact with the customer with updates and expectatio More

by janiebrooks1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
lawrence Phillips
Sep 14, 2022 -

Toyota of Montgomery responded

janiebrooks1, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Lawrence's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Reinhardt Motors Toyota Team

Sep 14, 2022 -

janiebrooks1 responded

I can truly say Lawrence Phillips made the difference.

August 24, 2022

I would never buy from them again. They screen phone calls, of course that person doesn’t exist and nobody has any idea who can help me. I will be in town next week and plan to spend t More

by Pikab23
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Accounting and finance
Aug 26, 2022 -

Toyota of Montgomery responded

Pikab23, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Reinhardt Motors Toyota does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Sincerely, The Reinhardt Motors Toyota Team

July 14, 2022

Lemon lot tactics. They add 7-10 grand after MSRP "dealer charge" for new vehicles. Call a surrounding area Toyota Dealer to avoid this absurdity. And don't leave me More

by nickmcwilliams
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales & Finance
Jul 18, 2022 -

Toyota of Montgomery responded

We acknowledge your review and are currently looking into the events you’ve detailed.

June 18, 2022

The advertised price of the car was one number but what ended up in the paperwork was $5000 more. Plus of course the usual fees for warranty tax etc... They added about $10,000 to the cost of the car. I fe More

by cdjjlee
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
rather not say
Jun 22, 2022 -

Toyota of Montgomery responded

We strive to provide a positive car buying experience for every person, and it appears that we did not fully achieve that during your visit. Customer service is a top priority for our dealership, and it's important that our guests feel at ease during the entire process. If you are open to giving us a chance to make things right, we invite you to contact us at your earliest convenience. Sincerely, The Reinhardt Motors Toyota Team

June 12, 2022

I enjoyed working with LP in getting my Rav4. He is pleasant and friendly to work with. See LP for your next Toyota purchase. More

by Elaine and George Poole
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Phillips
Jun 14, 2022 -

Toyota of Montgomery responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Reinhardt Motors Toyota Team

June 08, 2022

Awesome experience! Our salesman made all the difference. He wouldn’t stop looking until he found the perfect vehicle for us. He went above and beyond! Highly recommen More

by Hollieprueitt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LP - Lawrence Phillips
Jun 10, 2022 -

Toyota of Montgomery responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Reinhardt Motors Toyota Team

May 27, 2022

MR. PHILLIPS is an asset to the dealership and a awesome salesman with personality plus, knowledgeable and makes his customer feel confident in Toyota and it"s vehicles. He is extraordinary. I will refer More

by BONNIEDYCK@GMAIL.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Lawrence Phillips
Jun 01, 2022 -

Toyota of Montgomery responded

We cannot thank you enough for your wonderful review of Reinhardt Motors Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Reinhardt Motors Toyota Team

May 16, 2022

Have my first negative experience with the Service Deptartment, after 1 1/2 years of exceptional interactions. It has taken nearly a month to get a windshield replacement. SAFELITE can get the job do More

by ktownboy66
Customer Service
Recommend Dealer
Yes
Employees Worked With
David and Gregg
May 18, 2022 -

Toyota of Montgomery responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. We would appreciate the opportunity to discuss your time spent with us. Please contact us at your earliest convenience so we can work together at resolving this. Sincerely, The Reinhardt Motors Toyota Team

April 30, 2022

I had an excellent shopping experience earlier this week at Reinhardt Toyota. I talked with Mr. Lawrence Phillips on trading in my vehicle (1999 Toyota Corolla!) for a newer vehicle. He guided me to the new More

by mjkovall2012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Lawrence Phillips
May 03, 2022 -

Toyota of Montgomery responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, The Reinhardt Motors Toyota Team

April 01, 2022

I had an awesome experience today, Sales Representative Mr. Lawrence was on point and very diligent and active during the process of purchasing. I understand that is part of his job but, is not my first ti More

by garjua79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Lawrence Phillips
Apr 04, 2022 -

Toyota of Montgomery responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Reinhardt Motors Toyota Team

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