Toyota of Montgomery

On April 18, 2023 My Husband and I walked into the Toyota Dealership. I had never been to a Toyota dealer in my life, but I wanted to replace my Chrysler van with another van. We were immediately met by t Dealership. I had never been to a Toyota dealer in my life, but I wanted to replace my Chrysler van with another van. We were immediately met by the most gracious and polite sales person I have ever met. He was extremely polite and very product knowledgeable. I told him what I wanted and he explained to us about having to order a van due to having none on the lot. Even though it took almost 3 mos. to get one in, he was always keeping us in the know about what was happening and on July 1st we purchased our 1st ever Toyota SLE Van. The man of the hour in my opinion is Mr. Lawrence Phillips. If I live long enough to happen to need another car, I hope Mr. Phillips is still with Toyota of Montgomery. I have never been treated with so much respect by any salesperson anywhere. I am 76 yrs.old and bought cars from dealers all over the state, but Mr. Phillips ranks #1 in my book. Thanks Lawrence for Everything!!!! More

I love the car I purchased and the sales person was nice. The dealership however does take advantage of you. I wish I had read the reviews first before driving 200 miles there. I should have known better whe The dealership however does take advantage of you. I wish I had read the reviews first before driving 200 miles there. I should have known better when they could not give me a price over the phone or text. The price ended up being about $8000 over MSRP for a protection package that was not explained, not wanted, and no information provided for it upfront. I’m guessing they do this as an underhanded way to make money thinking most people are never going to take advantage of what is supposed to come with it so that’s free money for them. They didn’t give me a drive out tag before I left the lot. I got about a mile down the road before I thought to check. I have never had to ask for one before at any other dealership. Please be very careful when selecting dealerships. I don’t blame the sales person for this experience. It is the dealership and their management. More

Lawrence Phillips was a fantastic salesperson. He was knowledgeable and helped us get the price to where we needed. Would purchase from them again without question. He was knowledgeable and helped us get the price to where we needed. Would purchase from them again without question. More

Lawrence Phillips made the process of buying a new car so easy. He took time to give in depth details of everything in the process. He is very knowledgeable in his field. If I could give more than 5 stars easy. He took time to give in depth details of everything in the process. He is very knowledgeable in his field. If I could give more than 5 stars I would! More

We had been customers since 2007 and had purchased 6 vehicles since then. This year we needed to purchase another one after ours got totalled. Unfortunately, we couldn't come to an agreement since they vehicles since then. This year we needed to purchase another one after ours got totalled. Unfortunately, we couldn't come to an agreement since they wanted $14,000 over MSRP. Thankfully, we found another Toyota dealership that wasn't as greedy and we purchased it and saved $14,000!!! Lesson learned and money saved! It's still a win for us! We have found us a new Toyota Dealership! More

Came in for my 20k Toyota Care service and they didn't rotate my tires, let alone look at my tires. I am now questioning whether they even bothered to change my oil or do any of the scheduled service ite rotate my tires, let alone look at my tires. I am now questioning whether they even bothered to change my oil or do any of the scheduled service items. More

Lawrence was an amazing salesman. He really paid attention to what we were looking for. He made everything go as smooth as possible. He really paid attention to what we were looking for. He made everything go as smooth as possible. More

I bought a car for my son and Will Grover was a phenomenal sales representative and he gave me 100% customer service. I came in and told him what I was looking for and the price I was given was ab phenomenal sales representative and he gave me 100% customer service. I came in and told him what I was looking for and the price I was given was absolutely fantastic. Thank you for all your help. Nice work . My son drove away very satisfied. The entire staff greeted my family as we came in. I left very satisfied. I will be coming back and I will recommend my family and friends. More

LP is one of the best salesman I have every dealt with if anyone needs a vehicle give this man a call he will do you right. anyone needs a vehicle give this man a call he will do you right. More