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Toyota of Montgomery

Montgomery, AL

Overview
Employees
Reviews
Vehicles
4.1
310 Reviews
When you shop for a new Toyota vehicle in Montgomery, you're looking for a Toyota dealership you can trust with the model you want and a hassle-free car-shopping experience. At Toyota of Montgomery, we're proud to be one of the top Toyota dealers in the area, offering a variety of New Toyota Cars For Sale and Used Sedans, SUVs, & Wagons in Montgomery, AL. Contact our sales or service teams to schedule a test drive! Toyota of Montgomery also proudly serves Montgomery, AL, and surrounding communities. Start shopping by exploring current New Toyota Lease and Finance Specials on popular Toyota models. Looking for a used car for sale instead? Browse current Used Car Offers and specials near Montgomery. Also, take a look at deals on Toyota of Montgomery Certified Pre-Owned Toyota Cars For Sale in Montgomery, AL for affordable specials to fit your budget.
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911 Eastern Blvd

Montgomery, AL

36117

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Showing 310 reviews

February 24, 2025

Excellent service given. Expectations were beyond met. Sidney is an outstanding representative. Ensuring all my needs were met to the fullest. More

by jalen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SIDNEY K CORNELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2025 -

Toyota of Montgomery responded

We're delighted to hear that Sidney provided outstanding service and exceeded your expectations at Toyota of Montgomery. Thank you for sharing this wonderful feedback!

February 19, 2025

Austin was great to work with. He was professional and experienced. However, the dealership is very frustrating. 3 hour wait times are ridiculous. Management better get a handle o More

by omailsp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin
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Feb 19, 2025 -

Toyota of Montgomery responded

Thank you for sharing your feedback. It's great to hear that Austin provided a positive experience, but I apologize for the long wait times you've encountered at our dealership. We understand how valuable your time is and are actively working on improving efficiency in our service department. If you'd like to discuss this further or have any other concerns, please feel free to reach out. Thank you, Angelisa Newell - Customer Retention Manager - (334) 272-7147 x 1237

February 19, 2025

Worked to get me the vehicle I wanted. Service people were most helpful for my situation More

by jmsnwo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casandra
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Feb 20, 2025 -

Toyota of Montgomery responded

Thanks for giving us the opportunity to serve you! - The Toyota of Montgomery Team

February 19, 2025

Everyone was very nice and I don't believe anything was stolen out of my car.🙂 But the wait was very long, and I had an appointment set up ahead of time.😩 I was only there for a service that involved More

by dlaw714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
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Feb 20, 2025 -

Toyota of Montgomery responded

Thank you for sharing your experience. It's great to hear that our team was friendly, but I apologize for the long wait and the car wash not meeting expectations. We strive to provide efficient service and appreciate your feedback as it helps us improve. If you're not satisfied with the results, we'd be more than happy to re-wash your car at your convenience. If there's anything else you'd like to discuss or if we can assist further, please feel free to reach out. Thank you, Angelisa Newell - Customer Retention Manager - (334) 272-7147 x 1237

February 15, 2025

Good service. However this service waiting time was exceptionally long. Two hours! Otherwise good job. More

by Trackmaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Feb 17, 2025 -

Toyota of Montgomery responded

Thank you for your feedback! We're glad to hear that the service was good at Toyota of Montgomery, but we apologize for the long wait time. We'll work on improving this aspect and appreciate your patience.

February 15, 2025

Very good job. Karsen is a truly professional Great person to have at Montgomery ztoyota More

by cbr2022626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karsen Morris
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Feb 17, 2025 -

Toyota of Montgomery responded

Thanks for choosing Toyota of Montgomery and highlighting Karsen's professionalism. See you down the road!

February 14, 2025

They went over and beyond for me ! They made sure I got what I wanted plus more ! Big shout out to Mr. George Magnum and his team at Toyota of Montgomery ! More

by mirandat795
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
GEORGE MANGUM
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2025 -

Toyota of Montgomery responded

We're delighted to hear that Mr. George Magnum and the team at Toyota of Montgomery exceeded your expectations! Thank you for sharing your experience, and enjoy all the extras with your new vehicle!

February 14, 2025

An oil change appointment shouldn’t take 3 hours. I’ve been to other Toyota service centers and have never waited that long. The waiting room is also not as nice as others. More

by GRM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure who helped me
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Feb 16, 2025 -

Toyota of Montgomery responded

I'm sorry to hear about the long wait and your experience with our waiting room. We strive for efficiency and comfort, so it's disappointing that we fell short during your visit. Please reach out if you'd like to discuss this further or have any other concerns. Thank you, Angelisa Newell - Customer Retention Manager - (334) 272-7147 x 1237

February 07, 2025

Good customer relations. Wait time good for service rendered! No complaints. Great job as usual. More

by ltsgirl55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Edwards
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Feb 08, 2025 -

Toyota of Montgomery responded

Thank you for sharing your support of Toyota of Montgomery!

February 04, 2025

Jon the service advisor was not very knowledgeable about how to serve a customer with a warranty. He insisted on me not having a warranty for my 2024 vehicle and that I would have to pay for the service. Af More

by mjackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon
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Feb 04, 2025 -

Toyota of Montgomery responded

Thank you for sharing your experience with us. It's concerning to hear about the initial confusion regarding your warranty and we apologize for any inconvenience caused by this interaction. We're glad our service manager could assist, and we'll certainly address the need for further training to ensure better customer relations in the future. If there's anything else you'd like to discuss or if you have additional feedback, please feel free to reach out anytime. Thank you.

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