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Toyota of Montgomery

Montgomery, AL

Overview
Employees
Reviews
Vehicles
4.0
328 Reviews
When you shop for a new Toyota vehicle in Montgomery, you're looking for a Toyota dealership you can trust with the model you want and a hassle-free car-shopping experience. At Toyota of Montgomery, we're proud to be one of the top Toyota dealers in the area, offering a variety of New Toyota Cars For Sale and Used Sedans, SUVs, & Wagons in Montgomery, AL. Contact our sales or service teams to schedule a test drive! Toyota of Montgomery also proudly serves Montgomery, AL, and surrounding communities. Start shopping by exploring current New Toyota Lease and Finance Specials on popular Toyota models. Looking for a used car for sale instead? Browse current Used Car Offers and specials near Montgomery. Also, take a look at deals on Toyota of Montgomery Certified Pre-Owned Toyota Cars For Sale in Montgomery, AL for affordable specials to fit your budget.
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911 Eastern Blvd

Montgomery, AL

36117

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Showing 328 reviews

July 02, 2024

2 hours to rotate tires , on the way home the low tire light comes on. Stopped to check tires all low.So to me they didn’t even check air pressure in my tires after rotating them. They had 30,34,36,35 in More

by Deb
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon (service)
Report | Print
Jul 02, 2024 -

Toyota of Montgomery responded

Deb, I'm sorry to hear about your experience with the tire rotation. Ensuring proper air pressure is a basic step that should not have been overlooked. Please reach out so we can address this issue and make things right for you. Thank you, Kyle Riggs - Customer Relationship Manager - (334) 272-7147

July 02, 2024

Folks were very courteous, service was timely, they did what I asked for and didn’t try to sell anything additional. More

by Tec6904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall the advisors name
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Jul 02, 2024 -

Toyota of Montgomery responded

We're delighted to hear that you had a positive experience with our courteous team at Toyota of Montgomery. Thanks for sharing your feedback!

July 02, 2024

Service was timely, Josh was nice. Truck wash missed, machine broken is the flaw, bad. More

by Mbrown20172013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh ( 5 Star)
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Jul 02, 2024 -

Toyota of Montgomery responded

Thank you for leaving Toyota of Montgomery a five-star review! We are glad that Josh was kind and that you are satisfied with our work. Your feedback on the carwash is appreciated and we hope to have everything working soon!

July 02, 2024

For 15 minute work with the appointment took almost 4 hours. It’s looks like they don’t give proper appointments to the customers or not have enough staff for the job work. They start to work on my car a More

by Paresh Patel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pedro
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Jul 02, 2024 -

Toyota of Montgomery responded

Paresh, I apologize for the long wait time you experienced. We strive to provide timely service and it's clear we fell short during your visit. Please reach out so we can discuss this further and make it right. Thank you, Kyle Riggs - Customer Relationship Manager - (334) 272-7147

July 02, 2024

It wasn't a pleasant visit I waited 3hrs for service and I didn't see christina qt the end another guy had to check me out. More

by Pearlieawalker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
KENDRIC JOHNSON
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2024 -

Toyota of Montgomery responded

We apologize for the long wait and any inconvenience caused during your visit. It's disappointing to hear that you didn't get to see Christina at the end of your service. We appreciate your feedback and will work on improving our process. If you'd like to discuss this further, please reach out anytime. Thank you, Kyle Riggs - Customer Relationship Manager - (334) 272-7147

June 30, 2024

Marcus was delightful. experience quite enjoyable. Personable, answering all questions, and most hospitable. 10 points! More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marcus, puljhos
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Jul 01, 2024 -

Toyota of Montgomery responded

Mike, we're delighted to hear that Marcus made your experience at Toyota of Montgomery so enjoyable. Thanks for the fantastic review!

June 29, 2024

Treated me & my wife great and nice we will come back in the future thanks More

by Clintonfeagin2013
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
FELIX DIAZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Toyota of Montgomery responded

We are glad to hear that our Toyota of Montgomery team provided top-notch sales support. We look forward to working with you again down the road!

June 26, 2024

Went into the dealership for a service on my Camry. Got in and got out. Thank You So Much Toyota of Montgomery! More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PAYTON ARKUSZESKI
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Jun 26, 2024 -

Toyota of Montgomery responded

Alex, we're glad to hear your service visit was quick and efficient at Toyota of Montgomery. Thanks for the positive feedback!

June 24, 2024

My sales associate was professional and knowledgeable. The General Sales Manager was responsive when there was a discrepancy between the window sticker and information about the unit on the dealership web More

by Jnteague1
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
GEORGE MANGUM
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2024 -

Toyota of Montgomery responded

Thank you for sharing your experience! We're glad to hear our team at Toyota of Montgomery was able to address the discrepancy and provide professional service. We appreciate your feedback!

June 24, 2024

I got there at 9’for a tire Rotation, left at 2. I got no explanation! More

by dtaylor8243
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
PAYTON ARKUSZESKI
Report | Print
Jun 24, 2024 -

Toyota of Montgomery responded

I am very sorry to hear that your service took longer than anticipated. We strive to provide efficient, top-notch care to each and every guest and it is disappointing that we missed the mark this time. If there is anything I can do to address your concerns, please don't hesitate to give me a call. Thank you, Kyle Riggs - Customer Relationship Manager - (334) 272-7147

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