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Toyota of Montgomery

Montgomery, AL

Overview
Employees
Reviews
Vehicles
4.0
328 Reviews
When you shop for a new Toyota vehicle in Montgomery, you're looking for a Toyota dealership you can trust with the model you want and a hassle-free car-shopping experience. At Toyota of Montgomery, we're proud to be one of the top Toyota dealers in the area, offering a variety of New Toyota Cars For Sale and Used Sedans, SUVs, & Wagons in Montgomery, AL. Contact our sales or service teams to schedule a test drive! Toyota of Montgomery also proudly serves Montgomery, AL, and surrounding communities. Start shopping by exploring current New Toyota Lease and Finance Specials on popular Toyota models. Looking for a used car for sale instead? Browse current Used Car Offers and specials near Montgomery. Also, take a look at deals on Toyota of Montgomery Certified Pre-Owned Toyota Cars For Sale in Montgomery, AL for affordable specials to fit your budget.
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911 Eastern Blvd

Montgomery, AL

36117

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Showing 328 reviews

October 03, 2024

Lacks competency when executing clients request when scheduling appointments on their platform. Thanks a bunch More

by shema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon
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Oct 03, 2024 -

Toyota of Montgomery responded

I'm sorry to hear about the issues you experienced with scheduling appointments on our platform. We strive for seamless service, and it's clear we fell short this time. Please reach out so we can address your concerns directly and improve your experience moving forward. Thank you, Kyle Riggs - Customer Relationship Manager - (334) 272-7147

October 01, 2024

Shon provided an amazing service, she went above and beyond! My father and I felt very very welcomed by all of the staff!!!! More

by Jasmine G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LASHONDA DOWDELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Toyota of Montgomery responded

Jasmine, we're delighted to hear that Shon and the team at Toyota of Montgomery made you and your father feel so welcomed. Thanks for sharing your positive experience!

October 01, 2024

I was very surprised and disappointed with my bill during my oil change this past week More

by jcgaylesr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARCUS GRAHAM
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Toyota of Montgomery responded

Thank you for sharing your feedback. We're sorry to hear that your recent experience didn’t meet your expectations, especially regarding the bill. We strive for transparency in our pricing, and we want to make sure our customers fully understand the costs involved. If you’d like, please send us a direct message with more details so we can look into this further and address any concerns you may have. Your satisfaction is important to us, and we appreciate the opportunity to make things right.

September 30, 2024

This dealership was very polite and professional and very healthful in helping me make my decision and exexplaining different things to me about my new car and how everything's work on it. More

by Linda.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LASHONDA DOWDELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Toyota of Montgomery responded

Linda, we're delighted to hear that our team at Toyota of Montgomery could assist you so well with your new car. Thanks for the kind words and enjoy driving!

September 28, 2024

The only problem I have is whoever repaired my sunvisor left greasy black finger prints in the upper headliner around the repaired section. My headliner is beige and he didn't clean his prints off. That is More

by lsmith5022
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Pedro
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Sep 29, 2024 -

Toyota of Montgomery responded

We apologize for the inconvenience caused by the fingerprints left on your headliner. This is certainly not up to our standards, and we appreciate you bringing it to our attention. Please reach out so we can make this right for you. Thank you, Kyle Riggs - Customer Relationship Manager - (334) 272-7147

September 25, 2024

The salesman was very professional and tried to work with us on purchasing our new Toyota’ he along with his supervisor treated us like we were family and were very courteous with us on coming up with a fair More

by michael.hilyer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
MARCUS GRAHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
LAWRENCE PHILLIPS
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2024 -

Toyota of Montgomery responded

Michael, we're delighted to hear that you felt like family during your visit to Toyota of Montgomery. Enjoy your new Toyota and thank you for the recommendation!

September 24, 2024

People we friendly. Service took too long to complete. I my appointment was at 9:30 and was not completed until after 2:00 More

by acmason1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karsen
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Sep 25, 2024 -

Toyota of Montgomery responded

Thank you for your feedback. We're glad to hear our team was friendly, but we apologize for the longer-than-expected service time at Toyota of Montgomery. We'll work on improving this aspect and appreciate your patience!

September 22, 2024

3-Hour wait past my appointment time. Just to have a key programmed for my new vehicle. Waiting with my mother who has dementia. Not fun! The staff was nice and I did appreciate that. More

by Josie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SIDNEY K CORNELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Skipper
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Sep 23, 2024 -

Toyota of Montgomery responded

Thank you for your feedback. We’re glad to hear that our staff was nice and supportive during your visit. We understand that waiting can be challenging, especially in your situation, and we truly appreciate your patience. If there’s anything we can do to improve your experience in the future, please let us know. We’re here to help!

September 20, 2024

My car was throughly checked and I was on my way. Pedro was very professional and personable. Took time to suggest what I needed in the coming future so I would be prepared. I appreciated that! Than More

by DMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro
Report | Print
Sep 20, 2024 -

Toyota of Montgomery responded

Thank you for sharing your experience! We're glad Pedro provided professional and personable service at Toyota of Montgomery. We appreciate your feedback and look forward to assisting you in the future!

September 17, 2024

Un muy buen servicio por parte de el señor felix Diaz celos recomiendo para que les ayude a conseguir su carro nuevo y buenos precios , todas las personas que trabajan en el diler son muy amables 👍 More

by alex
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felix diaz
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Sep 18, 2024 -

Toyota of Montgomery responded

Alex, gracias por su reseña! Nos alegra saber que Felix y el equipo de Toyota of Montgomery le brindaron un excelente servicio. Apreciamos mucho su recomendación!

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