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Toyota of Montgomery

Montgomery, AL

Overview
Employees
Reviews
Vehicles
4.1
255 Reviews
When you shop for a new Toyota vehicle in Montgomery, you're looking for a Toyota dealership you can trust with the model you want and a hassle-free car-shopping experience. At Toyota of Montgomery, we're proud to be one of the top Toyota dealers in the area, offering a variety of New Toyota Cars For Sale and Used Sedans, SUVs, & Wagons in Montgomery, AL. Contact our sales or service teams to schedule a test drive! Toyota of Montgomery also proudly serves Montgomery, AL, and surrounding communities. Start shopping by exploring current New Toyota Lease and Finance Specials on popular Toyota models. Looking for a used car for sale instead? Browse current Used Car Offers and specials near Montgomery. Also, take a look at deals on Toyota of Montgomery Certified Pre-Owned Toyota Cars For Sale in Montgomery, AL for affordable specials to fit your budget.
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911 Eastern Blvd

Montgomery, AL

36117

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Showing 255 reviews

July 02, 2024

For 15 minute work with the appointment took almost 4 hours. It’s looks like they don’t give proper appointments to the customers or not have enough staff for the job work. They start to work on my car a More

by Paresh Patel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pedro
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Jul 02, 2024 -

Toyota of Montgomery responded

Paresh, I apologize for the long wait time you experienced. We strive to provide timely service and it's clear we fell short during your visit. Please reach out so we can discuss this further and make it right. Thank you, Kyle Riggs - Customer Relationship Manager - (334) 272-7147

July 02, 2024

It wasn't a pleasant visit I waited 3hrs for service and I didn't see christina qt the end another guy had to check me out. More

by Pearlieawalker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
KENDRIC JOHNSON
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2024 -

Toyota of Montgomery responded

We apologize for the long wait and any inconvenience caused during your visit. It's disappointing to hear that you didn't get to see Christina at the end of your service. We appreciate your feedback and will work on improving our process. If you'd like to discuss this further, please reach out anytime. Thank you, Kyle Riggs - Customer Relationship Manager - (334) 272-7147

June 30, 2024

Marcus was delightful. experience quite enjoyable. Personable, answering all questions, and most hospitable. 10 points! More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marcus, puljhos
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Jul 01, 2024 -

Toyota of Montgomery responded

Mike, we're delighted to hear that Marcus made your experience at Toyota of Montgomery so enjoyable. Thanks for the fantastic review!

June 29, 2024

Treated me & my wife great and nice we will come back in the future thanks More

by Clintonfeagin2013
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
FELIX DIAZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Toyota of Montgomery responded

We are glad to hear that our Toyota of Montgomery team provided top-notch sales support. We look forward to working with you again down the road!

June 26, 2024

Went into the dealership for a service on my Camry. Got in and got out. Thank You So Much Toyota of Montgomery! More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PAYTON ARKUSZESKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2024 -

Toyota of Montgomery responded

Alex, we're glad to hear your service visit was quick and efficient at Toyota of Montgomery. Thanks for the positive feedback!

June 24, 2024

My sales associate was professional and knowledgeable. The General Sales Manager was responsive when there was a discrepancy between the window sticker and information about the unit on the dealership web More

by Jnteague1
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
GEORGE MANGUM
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2024 -

Toyota of Montgomery responded

Thank you for sharing your experience! We're glad to hear our team at Toyota of Montgomery was able to address the discrepancy and provide professional service. We appreciate your feedback!

June 24, 2024

I got there at 9’for a tire Rotation, left at 2. I got no explanation! More

by dtaylor8243
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
PAYTON ARKUSZESKI
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2024 -

Toyota of Montgomery responded

I am very sorry to hear that your service took longer than anticipated. We strive to provide efficient, top-notch care to each and every guest and it is disappointing that we missed the mark this time. If there is anything I can do to address your concerns, please don't hesitate to give me a call. Thank you, Kyle Riggs - Customer Relationship Manager - (334) 272-7147

June 24, 2024

This is the first time I have had service at this location. It was very easy to make my appointment and both employees I interacted with were professional and friendly. Karsen helped me get in and More

by jenifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karsen
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Jun 24, 2024 -

Toyota of Montgomery responded

Thank you for choosing Toyota of Montgomery for your service needs! We're glad to hear Karsen and the team provided a professional and friendly experience. We appreciate your feedback about the app, and we'll look into it.

June 23, 2024

Everyone is friendly. They took us right in and fast service and will be using them again. More

by Donald.pfeiffer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
URIAH BROWN
5.0
This rating includes all reviews, with more weight given to recent reviews.
LUIS GONZALEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
MARCUS GRAHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
KENDRIC JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
GEORGE MANGUM
5.0
This rating includes all reviews, with more weight given to recent reviews.
LAWRENCE PHILLIPS
5.0
This rating includes all reviews, with more weight given to recent reviews.
RASHAAD PICKETT
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2024 -

Toyota of Montgomery responded

Donald, thank you for leaving Toyota of Montgomery a five-star review! We are thrilled that you received satisfactory service.

June 22, 2024

I really appreciate how friendly Karsen was at drop off. I hadn't been there since the new system was in place and she patiently explained it to me More

by jak.cerf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karsen Morris
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Jun 22, 2024 -

Toyota of Montgomery responded

Thank you for your 5-star review and response. We appreciate the accolades for Karsen and we'll be sure to provide them the positive feedback. We look forward to seeing you again at Toyota of Montgomery!

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