Toyota of Manhattan

Recently I came into your store after I purchased the vehicle and your sales staff provided me with a courtesy and professionalism I did'nt expect after I bought the vehicle. Your staff greeted then trea vehicle and your sales staff provided me with a courtesy and professionalism I did'nt expect after I bought the vehicle. Your staff greeted then treated me as if we were old friends. I was very impressed by their courtesy and friendliness. I can't wait when you start doing commercials, I will be there! Yours Respectfully, Anthony More

I came in over the weekend and bought a 2009 Venza from Will Howard. The service was great. He kept me at ease throughout the whole process. Everyone was friendly and asking if I needed anything. I would d Will Howard. The service was great. He kept me at ease throughout the whole process. Everyone was friendly and asking if I needed anything. I would definitely refer Toyota of Manhattan to friends and family and plan on buying here again when the time comes to buy a new car. More

Fred was a great help because he's a great listener. He listened to exactly what I wanted and found the perfect car for me. He also worked with me on the price to help me stay within my budget. Overall b listened to exactly what I wanted and found the perfect car for me. He also worked with me on the price to help me stay within my budget. Overall buying a new car was a great experience for me and I would highly recommend Fred and this dealership to anyone who is looking for a new car. Thumbs up!!!! More

We bought a new 2012 Toyota Rav 4 in May and had a fantastic experience. Seth was our sales person and he was extremely friendly, knowledgable and bent over backwards to make sure that we had everyth fantastic experience. Seth was our sales person and he was extremely friendly, knowledgable and bent over backwards to make sure that we had everything we needed. We've had the car for almost three months now and took it all the way up to Maine and back. The only small complaint we would have is that when picking up the car, it took a while to get in front of someone to complete the paperwork. I'd completely recommend this dealership to anyone in Manhattan that is looking for a new car. More

Toyota of Manhattan is BAD!! I went there to buy an FJ Toyota of Manhattan is BAD!! I went there to buy an FJ Cruiser. I ended up buying elsewhere as they are priced well above the dealerships I visited Toyota of Manhattan is BAD!! I went there to buy an FJ Cruiser. I ended up buying elsewhere as they are priced well above the dealerships I visited. However, I went back for service since 2008 to service my cars since I live in Manhattan. Tow weeks ago they ordered a rubber strip part for my 2011 FJ. No one from Manhattan Toyota contected me about the part after I left. Today I called to find that the part had been there 2 days after I left. I made 20 calls so far and no one can tell me if they can fix the car today-- which is a 5 minute event. Every one I spoke to tells me they will call me back. I kept cal.ling but no one calls back. I called the line of Steve Kritikos, the Generral Manager but after an incomplete abnnouncement I get disconnected!! There is a rampant culture of profound apathy and indifference in Manhattan Toyota service!! Emad Omar August 4, 2012 * I dealt with 4 employees today and one last week--Steve Kritikos, the Generral Manager is not one of them. More

Lauren is great! I was having a major problem with Lauren is great! I was having a major problem with Toyota Finance, they were wanting to charge me $1300 of additional fees for my leased Camry afte Lauren is great! I was having a major problem with Toyota Finance, they were wanting to charge me $1300 of additional fees for my leased Camry after the lease ended. I explained my problem to Lauren and she was EXTREMELY helpful and supportive. She made me feel like she was really on my side. Lauren kept me informed about the status and finally she arranged a very very favorable arrangement that totally satisfied me. As a result, only becausae of Lauren, I will go bck to Toyota of Manhattan when my current lease expires. She is great and Toyota of Manhattan has no idea how valuable she is to them. More

Anthony Namiaz, Ray Laureano & Jody Lichtman Did a wonderful job making my decision much easier. i would recommend this dealership to everyone. thank you. Anthony wonderful job making my decision much easier. i would recommend this dealership to everyone. thank you. Anthony More

I have been coming to toyota of manhattan for their service department which is excellent. Everyone is so attentive of your needs. I was approached by Mr Beco and convinced me to trade my car to a n service department which is excellent. Everyone is so attentive of your needs. I was approached by Mr Beco and convinced me to trade my car to a newer one. He was great as well as Richard. Everyone work together to try to make the processes go through quickly as possible. Mr Beco was great and not only treated me nice but was great and ensuring my family was taken care will I finished the process. Thank YOu Franklin and Toyota of Manhanttan. Will keep seeing you for service maintenance. More

Mr. Tovar was helpful from the time we walked in until the deal was complete. He was knowledgable about all of the vehicles and willing to take the time to help answer any questions we had. He has a fri the deal was complete. He was knowledgable about all of the vehicles and willing to take the time to help answer any questions we had. He has a friendly demenor at all times and a willingness to go above and beyond. More

As soon as I walked in i was treated very well. Carlos was very honest and well knowledgeable on what i wanted. he took as long as needed to answer all my questions and was patient, I recommended Carlos t was very honest and well knowledgeable on what i wanted. he took as long as needed to answer all my questions and was patient, I recommended Carlos to anyone who stops by the showroom. More