Toyota of Manhattan

best dilership 10 star Franklin Beco was an absolute pleasure to do business with. Not only did he assist us with obtaining the correct vehicle for our family but he also Franklin Beco was an absolute pleasure to do business with. Not only did he assist us with obtaining the correct vehicle for our family but he also presented the options with honesty and finesse. I would definitely recommended him to anyone. He will work with you to get you the best deal thank you Franklin More

The perfect gift I went in to look for a car the knowledge that frankly beco showed when he was showing me the vehicle was incredible he made me want the car and now i I went in to look for a car the knowledge that frankly beco showed when he was showing me the vehicle was incredible he made me want the car and now is on my wish list for Father's Day. Will see him really soon. Thank you again. More

Excellent! !! you did an amazing job at showing courtesy and respect good way to show your dedication to you job Thank you very much Franklin for my 2014 Toyota ra you did an amazing job at showing courtesy and respect good way to show your dedication to you job Thank you very much Franklin for my 2014 Toyota rav4 More

Great experience! My husband and I leased a car a few days ago and it was a pleasant and not stressful experience. I don't know if you have experienced, that most deal My husband and I leased a car a few days ago and it was a pleasant and not stressful experience. I don't know if you have experienced, that most dealers are always trying to sell the car that they have on stock, but not the one you really need or want. In our experience, we were just looking for a car, nothing luxurious or expensive; because our tight budget. At the beginning, my husband wanted the Corolla S, but we ended falling in love with the Camry SE even when it was more expensive. Our sales person was Aida Fermin, she was an amazing saleswomen trying to helping us all the time, without pushing us to buy at the moment. Not just let us chose what we want, even help us with the price. Carlos Tovar and her, were awesome with us, even when the color we chose wasn't there, they looked for it at other dealerships, just to please us. I'm a picky person, and I like to see all my options before invest my money. Trust me, I did look for all my options, makes and models before buying and we finished at the same point that we started! You never go wrong with Toyota and the fact they give you 2 years maintenance and roadside assistance for free is a thumbs up! I'm more than happy with our car and because of what they did for us. More

my second car from franklin This is our second car that we buy from franklin beco and both times he had done the extra effort to make us happy. We feel that is the best salesman This is our second car that we buy from franklin beco and both times he had done the extra effort to make us happy. We feel that is the best salesman you have and he goes beyond his rich to make you feel comfortable and get you what you really want. We will definetely recommen him because he is just great. He just accomplished my dream. More

Franklin Beco is the man to see! With out a doubt Franklin Beco is the person to deal with when in search of a car. Great attitude and character! Made my whole buying experience smoot With out a doubt Franklin Beco is the person to deal with when in search of a car. Great attitude and character! Made my whole buying experience smooth and excellent! Thank you for helping me find the car of my dream. Will refer all clients to Franklin! More

Dishonesty I replaced my 2010 Prius lease for a 2013 Prius lease, one month before 36 month termination period with encouragement of dealership on August 10 20 I replaced my 2010 Prius lease for a 2013 Prius lease, one month before 36 month termination period with encouragement of dealership on August 10 2013 I recently found out that although I was courted since early May to replace my 2010 lease. Dealership charged me twice for month of August, once for the old car and once for new. This is not the first time I was encouraged to switch leases before termination date and every dealer before including Toyota of Manhattan made sure that I was not billed twice, for otherwise why would anyone replace car earlier. I was also charged for full DMV fees and was advised by salesman and as well as financial advisor that most of the fee will be refunded since I just had my registration renewed a month earlier and we were just switching plates. Temporary registration sticker that was attached to window was improperly filled out by dealership and I got a violation ticket the second day the car was on street. I submitted proof of registration to DMV but was found guilty because there was an improper sticker. When I called dealership to see if they had any suggestions ,they assured me they will pay fine , repeated calls to dealership were often either ignored or i received assurance that ticket was paid. I was able to monitor the ticket status online, it takes two business days once payment is made for it to show up. A few days before due date for payment ,I made the payment myself not wanting to incur penalty charges and risk of towing. I contacted the Toyota Corporation to see if they can help me resolve these three issues and they in turn contacted the Customer Relation Manager at Toyota of Manhattan, who was ignoring my calls previously. Mr Kass contacted me immediately upon receiving letter from Toyota and was very gracious in words, he promised me that I will be reimbursed for violation ticket, a check went out to me he said last monday, as of today no check has arrived. As for the unethical double charging and the DMV charges he said he had to speak to his manager and promised to get back to me next day, when I asked why he did not write back he said he is busy and will contact me when he has time. By Hook and Crook would be a good description for Toyota of Manahattan More

Frankin Beco can get you the BEST DEAL I walk in to the Toyota Manhattan dealership with a bunch of requirements for a Toyota Prius That I wanted and Franklin Beco and the Toyota Staff g I walk in to the Toyota Manhattan dealership with a bunch of requirements for a Toyota Prius That I wanted and Franklin Beco and the Toyota Staff got me what I wanted. See Franklin Beco if you stop by. More

My first expierence buying a car! My husband and i when today to buy a car, we bought a Toyota Camry 2013 we were extremely grateful of the way we were atteneded by Franklin Beco than My husband and i when today to buy a car, we bought a Toyota Camry 2013 we were extremely grateful of the way we were atteneded by Franklin Beco thank you for your help and great service in helping us achieve this dream. More

Excellent service I'm very happy and grateful we the service that received when I bought my car last week for Franklin Beco. Thanks for explain me the best option for m I'm very happy and grateful we the service that received when I bought my car last week for Franklin Beco. Thanks for explain me the best option for me. More