Toyota of Louisville

Longtime owner of Avalon. Appreciate the work and services that you have completed. Staff is friendly and through. Appreciate the work and services that you have completed. Staff is friendly and through. More

My appointment was for 9:00 and was already in service area at 8:50. Oil change and inspection done in about 45 min. area at 8:50. Oil change and inspection done in about 45 min. More

This location made me feel heard, no pressure, staff friendly, and caring. The staff at this location truly extended theirselves. This location was not convenient but well worth my drive. I will alway friendly, and caring. The staff at this location truly extended theirselves. This location was not convenient but well worth my drive. I will always recommend others to this Toyota location. More

I haven’t had any luck with any Toyota dealership I have gone to. This one was by far the worst service I have ever received from any dealership. Setting an appointment was fine but everything that followed gone to. This one was by far the worst service I have ever received from any dealership. Setting an appointment was fine but everything that followed was chaotic. From members of Toyota yelling at my grandmother over the phone when she was trying to figure out why the price of a part increases basically $1000 to being given the cold shoulder when I was finally able to pick up my car. To make amends of them keeping my car for 3+ weeks when it was only supposed to be one, I received a 3 month trail to Sirius XM….. I had to pay $1300 for a rental and had to keep extending it since they ordered the wrong part, and then it took a week (2 weeks) for it to come in, just for it to “get lost” and then I could finally pick up my car. I could’ve kept driving my car if I knew it would take that long for the part to come in but I was told it would be done by the next week. I have loved having my car but I will not be getting another Toyota thanks to the “customer service” I receive every time. More

Very clean. A good selection of cars. Very friendly staff. There were several salesman. I was referred to your dealership and I very happy A good selection of cars. Very friendly staff. There were several salesman. I was referred to your dealership and I very happy More

Excellent service over many years with previous cars. Excellent help from Ed K. With setting up new car. Excellent help from Ed K. With setting up new car. More

Toyota of Louisville and Tim always get it right! ! This is the 4th vehicle Tim has helped me purchase and the sale is always easy, quick and smooth! I appreciate you all! ! This is the 4th vehicle Tim has helped me purchase and the sale is always easy, quick and smooth! I appreciate you all! More

Tim Patillo was very knowledgeable, great to work with. Toyota of Louisville made it a quick and easy process, would definitely do business with them again. Toyota of Louisville made it a quick and easy process, would definitely do business with them again. More

As always service was good. However mechanic left greasy finger prints on the car hood. However mechanic left greasy finger prints on the car hood. More

Have had two great car buying experiences at this dealership. No pressure and great cars. dealership. No pressure and great cars. More