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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,561 Reviews
Call Service Center (661) 948-0731

3,561 Reviews of Toyota of Lancaster - Service Center

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December 26, 2023

Scheduled maintenance Excellent results. Fast service. Excellent customer service. My dealings with Toyota of Lancaster would allow me to recommend to a friend. More

by gregbnice
Recommend Dealer
Yes
Employees Worked With
Joe Garcia
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Dec 26, 2023 -

Toyota of Lancaster responded

We appreciate your 5-star review. We are thankful for your recommendation of our dealership. Thank you for sharing your rating with us and the community.

December 26, 2023

Great ? ? Great service n very nice with me Great service! Nice people very helpful n I was very content More

by Cynthiafigueroa612
Recommend Dealer
Yes
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Dec 26, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with our staff.

December 26, 2023

Great to work with. Annie was very patient with me and did all she could to answer any questions I had. More

by MDJCENT
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Vodegel
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Dec 26, 2023 -

Toyota of Lancaster responded

We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community.

December 26, 2023

I had a intermittent slow leak in L/R tire. You guys said you rotated the tires. However, 2 days later slow leak was back- STILL L/R TIRE! Thanks for NOTHING. More

by SAM93505
Recommend Dealer
No
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Dec 26, 2023 -

Toyota of Lancaster responded

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our apologies. We value our customers' opinions and would like to thank you for bringing this to our attention. Please let me know if you'd like to bring your vehicle back into the dealership to have a better look at the tires.

December 26, 2023

Very good service. The staff were very courteous. Eric is always very nice and prompt. More

by ANJLETHA
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Bravo
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Dec 26, 2023 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

December 26, 2023

Great service and quality products with a company that stands behind their products. Thank you More

by JAPELINO1
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Preston
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Dec 26, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

December 26, 2023

The dealership is good The mechanic to do work on my car this time is poor 1 More

by MANUELC3069
Recommend Dealer
No
Employees Worked With
Don't remember the name
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Dec 26, 2023 -

Toyota of Lancaster responded

I'm sorry to hear you had an issue when servicing you vehicle. We would like the opportunity to resolve this issue. Please reach out to me at (661) 952-2103

December 25, 2023

Good customer service, it was done in a timely manner, and dd no take to long More

by alkek22
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2023 -

Toyota of Lancaster responded

Thank you for taking the time to leave us a review. I'm glad to hear you had good customer service and in a timely matter. We hope you see you soon.

December 25, 2023

Polite, friendly and communicative. I was in and out and the staff was very helpful More

by errijlulu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Dec 26, 2023 -

Toyota of Lancaster responded

we sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

December 22, 2023

Very knowledgeable staff who explain things thoroughly and ask if you have any questions or concerns. Expedient service. More

by LINDAENTROPY
Recommend Dealer
Yes
Employees Worked With
Don't remember.
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Dec 22, 2023 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

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