Toyota of Lancaster - Service Center

Seamless and informative process. Great customer service and communication. Kept me informed during process and also told me about a service plan Toyota was offering for maintenance. Great customer service and communication. Kept me informed during process and also told me about a service plan Toyota was offering for maintenance. Wait time was also reasonable. More

It was sweet. Short and sweet. Told me everything I needed to know and we took care of business Short and sweet. Told me everything I needed to know and we took care of business More

Great service Friendly personal. Work was accomplished in a timely manner. Overall will keep servicing my vehicles there Work was accomplished in a timely manner. Overall will keep servicing my vehicles there More

Quick and friendly service This was my first time going to the dealer and found plenty of availability. Gabriel was very friendly and knowledgeable, explained we the service and made sure I was aware of wh to the dealer and found plenty of availability. Gabriel was very friendly and knowledgeable, explained we the service and made sure I was aware of what was going to be completed. Took my truck in for an oil change and It was ready very quick. I think it's great everything is done electronically as well such as the invoice, having the option to sign and pay online. Will definitely be returning for my next service! More

Very friendly environment straight to the point and take care of all of my needs. I will continue to come back and refer others. care of all of my needs. I will continue to come back and refer others. More

Your people are professional and attentive to their customers. Very courteous and helpful. Have a good understanding about my vehicle needs customers. Very courteous and helpful. Have a good understanding about my vehicle needs More

Clean dealership I had my car towed in and an overpriced diagnostic check was done. I had a broken left front axle. The price I was quoted was around $1000. I called around and got both axles replaced for $ diagnostic check was done. I had a broken left front axle. The price I was quoted was around $1000. I called around and got both axles replaced for $445. Great inventory of cars horrible prices on services The main reason I'm giving it a 1. I had a tow truck come to pick up my car. I waited and waited for them. Finally I called and asked where are you. They said I had to pay my diagnostic bill. Apparently the lady didn't tell them I had paid it. So I sent them a picture of the receipt. They came back two hours later. Then they couldn't find my car(remind you it had a broken axle) that couldn't move. The tow truck driver asked where it was. Cashier lets look in the parking lot(I tried not to laugh)finally it was found by the repair shop (shocking). Car is all fixed now. More

Shouldn't take 3 or more hrs for a simple oil change with an appointment... Other dealers have ot figured out...figure it out. an appointment... Other dealers have ot figured out...figure it out. More

Fast drop off. Friendly service. Great communication. I feel like my vehicle is in great hands when I drop it off. Friendly service. Great communication. I feel like my vehicle is in great hands when I drop it off. More