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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,665 Reviews
Call Service Center (661) 948-0731

3,665 Reviews of Toyota of Lancaster - Service Center

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March 22, 2024

amazing! everyone was so attentive! they made sure I was well taken care of so professional and great customer service More

by breegalvan1023
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Bravo
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Mar 22, 2024 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

March 22, 2024

They were very efficient. . And the time they gave me was perfect We're super nice More

by CONNIEMCFARLANE93536
Recommend Dealer
Yes
Employees Worked With
Don't Remember one of the girls
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Mar 22, 2024 -

Toyota of Lancaster responded

We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community.

March 22, 2024

It was quick and efficient I Liked it. Nice service. I liked it a lot More

by jazminllamas253
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiara Santos
Report | Print
Mar 22, 2024 -

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

March 21, 2024

No shuttle transportation It is inconvenient to not have a shuttle transport and the waiting room is uncomfortable More

by execujetv12
Recommend Dealer
No
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Mar 21, 2024 -

Toyota of Lancaster responded

Thank you for sharing this honest feedback. We apologize for not meeting your expectations. I'm sorry for any inconvenience this has caused. Unfortunately, we have not offered a shuttle since 2020 but will bring up your suggestion. Please let us know what we can do to improve our waiting area. You can reach me at (661) 952-2103.

March 21, 2024

I was so impressed with the check in process and communication and final delivery Inspection and service More

by kwperdisatt
Recommend Dealer
Yes
Employees Worked With
Melissa was my service advisor
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Mar 21, 2024 -

Toyota of Lancaster responded

Thank you for your review it means a lot to us. We always strive to give our best to help our customers and I’m glad that we exceeded your expectations. We hope to see you again soon!

March 21, 2024

Understanding my situation No more comments! I'll think he is a good Service Man to help out his customers More

by natmire
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Velasco
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Mar 21, 2024 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

March 20, 2024

My last car service was great! Gustavo did amazing as always as my advisor. His customer is excellent. Definitely i will come again and refer Totota Lancaster to my friends and fam More

by valencda73
Recommend Dealer
Yes
Employees Worked With
Gustavo
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Jul 18, 2024 -

Toyota of Lancaster responded

We are thankful for your recommendation of our dealership. Thank you for sharing your rating with us and the community.

March 20, 2024

Excellent customer service and kept me well informed of my car service Very clean and polite More

by CARLOSXX1977
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Bravo
Report | Print
Mar 20, 2024 -

Toyota of Lancaster responded

we sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

March 18, 2024

Been using this team for 18 yrs. Very satisfied with the service. I have received More

by KarenS
Recommend Dealer
Yes
Employees Worked With
Gus
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Mar 18, 2024 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

March 18, 2024

Very professional and a great experience. The service was a lot faster then I expected. More

by O_ZELAYA9
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiara Santos
Report | Print
Mar 18, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

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