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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,564 Reviews

3,564 Reviews of Toyota of Lancaster - Service Center

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February 11, 2024

Always good customer service but this time I have to wait much more than they promise the my car should be ready More

by b1girls2
Recommend Dealer
Yes
Feb 12, 2024 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

February 10, 2024

He was kind helpful I was taken care of with extreme professionalism He was amazing give him a raise More

by lisadance1
Recommend Dealer
Yes
Employees Worked With
The nicest man I think his name was Joe ?
Feb 12, 2024 -

Toyota of Lancaster responded

Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that Joe receives the recognition he deserves. Thank you again and have a great day!

February 10, 2024

Everything went fine Was very happy that I had coupons to use, keep mailing them to me More

by SNOWFLAKEALLEY
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Bravo
Feb 12, 2024 -

Toyota of Lancaster responded

Thank you for your continued support and the kind words you’ve shared in this five-star review. We’re truly honored to have you as a valued customer. Thank you for consistently choosing us and for taking the time to leave such positive feedback.

February 10, 2024

The set up where they have a tablet is a lot better for the customers More

by 5DODGERFANS
Recommend Dealer
Yes
Employees Worked With
Mauricio
Feb 12, 2024 -

Toyota of Lancaster responded

we sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

February 09, 2024

Great efficient service! Easy to be directed to the correct lanes. Communication was clear and direct More

by melina.orozco15
Recommend Dealer
Yes
Employees Worked With
Hi
Feb 09, 2024 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

February 09, 2024

Annie was amazing the day of my oil change. The following day, communication was Very Unprofessional with the service department as my 3 month old baby and myself were left in the lobby for clo More

by kassandram628
Recommend Dealer
No
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Vodegel
Feb 09, 2024 -

Toyota of Lancaster responded

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our apologies. We value our customers' opinions and would like to thank you for bringing this to our attention. You can reach me at (661) 952-2103.

February 08, 2024

Great service and great customer service I was greeted respectfully and kindly by the service worker at Toyota More

by ericksalazar661
Recommend Dealer
Yes
Feb 08, 2024 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

February 08, 2024

Went well. . no issues I was just in for 5,000 miles service.. what more can I say! Checked out okay More

by chas651
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Bravo
Feb 08, 2024 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

February 08, 2024

People were friendly. I was in and out without a hassle and quicker than I expected. More

by Cordovaezeq
Recommend Dealer
Yes
Feb 08, 2024 -

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

February 07, 2024

Friendly fast service Super helpful and informative The Toyota dealership is reliable fast and Friendly More

by lopezbreeanna
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Bravo
Feb 07, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

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