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3,504 Reviews of Toyota of Lancaster - Service Center
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March 11, 2019
Maintenance Very accommodating , friendly and always helpful .not hard to get an appointment and service is always right . It helps you feeling like their family Very accommodating , friendly and always helpful .not hard to get an appointment and service is always right . It helps you feeling like their family and nice place to wait for your car. More
by BSTMOM0104
Verified CustomerEmployees Worked With
March 11, 2019
Got my included service here. Not absolutely fast, but very professional and courteous staff. You get a full report from them, all good. Seems reasonably priced if I pay for future Not absolutely fast, but very professional and courteous staff. You get a full report from them, all good. Seems reasonably priced if I pay for future oil changes. More
by ILP
Employees Worked With
Jose Martinez
March 11, 2019
One amazing dealership. One amazing dealership! Best customer service from sales to service! The only place to buy and maintaine a vehicle! Not to mention selection. They hav One amazing dealership! Best customer service from sales to service! The only place to buy and maintaine a vehicle! Not to mention selection. They have a vehicle for everyone's budget. They can also service any make and model as well. Simply amazing! More
by THEWENGERTS2015
Employees Worked With
Other Employees :
Joe Garrido, July Puzon, Teresa Caso
March 09, 2019
Not willing to go out of their way for me I went in for an electrical problem for my 2018 tacoma and didn't want to help me or figure out what was the problem all their good for is oil changes I went in for an electrical problem for my 2018 tacoma and didn't want to help me or figure out what was the problem all their good for is oil changes would I recommend any one NO. Went to see if any issues was for the aftermarket lights and not at all was interfering with the taillights problem. More
by JOEDELACRUZKC
Employees Worked With
Stephanie Santiago
March 09, 2019
Good communication and listening Listening and discussion between myself and service rep and the rep going out for short drive so he could better understand my issue with rear brakes Listening and discussion between myself and service rep and the rep going out for short drive so he could better understand my issue with rear brakes yielded results. He gave the work to technician Eduardo and worked with so he could understand my specific issue. Both came to see me when work completed explaining what was done. Pleased with the communication. The 04 Tundra now brakes like it did when I drove it off the showroom floor 15 years ago. Thank you Joey and thank you Eduardo for your excellent skills that made this job come out to perfection More
by PRIVCAD
Employees Worked With
Technician Eduardo , Joey Gonzales
March 09, 2019
Go faster and miss more! A courtesy service call by you left the "check engine" light still on, on the dash control panel. An email to Sierra Toyota concerning the meaning of A courtesy service call by you left the "check engine" light still on, on the dash control panel. An email to Sierra Toyota concerning the meaning of the wanring light, has gone unanswered to date. Can I drive the truck and ignore the "check Engine" light, or do I need to bring the truck back in for action about the "check engine" warning light? poor service followup.... More
by CLAUDWSEAL
Employees Worked With
Tom Grabbit, Michael Hachey
March 09, 2019
Ultimate professionals Excellent service. Fast, efficient & very friendly. They treat you like family and work with you to try and accommodate your needs wether your staying Excellent service. Fast, efficient & very friendly. They treat you like family and work with you to try and accommodate your needs wether your staying there during the service or catching a ride. More
by TREEC67
Employees Worked With
Other Employees :
Tom Grabbit, Jose Martinez, Michael Hachey, Stephanie Santiago, Steve Guevara, Trey McClure, Joey Gonzales
March 09, 2019
Horrible !!!! Horrible customer service! First of all I had received a call to bring my vehicle in because they finally received the seat belt. My seat belt has not Horrible customer service! First of all I had received a call to bring my vehicle in because they finally received the seat belt. My seat belt has not been working for 2 months and waited that long until it finally came in! Then when I went to service department they just kept saying lies after lies first one was the part was not in second was we won’t be able to work on your vehicle ! Until I told them I’m not leaving without getting it fixed and me risking my life and getting a ticket ! Then he went back (asst manager ) and stated he would be able to do get it done . Then my vehicle was ready within 30 min he did not call me to tell me my vehicle was ready I had to go to his desk and ask for my vehicle! Never going there again ! More
by ERICKMEDINAJIMENEZ
Employees Worked With
March 07, 2019
Service Department Joey is passionate and polite and really cares about his customers. he will make sure every thing is in place when he returns your keys and does not s Joey is passionate and polite and really cares about his customers. he will make sure every thing is in place when he returns your keys and does not slow down for anything and gets the job done and done right.. More
by KMILLS0530
Employees Worked With
Joey Gonzales
March 06, 2019
Love them I love the people and the service they take really good care of you and every body in the service center are friendly too, I love them especially the I love the people and the service they take really good care of you and every body in the service center are friendly too, I love them especially the service manager Chanin she great More
by JONNYALLEN39
Employees Worked With
