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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,508 Reviews

3,508 Reviews of Toyota of Lancaster - Service Center

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July 02, 2019

"Quality and courtesy in the same place" I had received an excellent and opportune service. The waiting time and the maintenance are extremely according with the quality received. I am glad w More

by CLAUCOLVILLE1607
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Martinez
July 01, 2019

Great Service I always get great service when I bring my car in for maintenance. Staff is always friendly, and I always get my car back in a timely manner. More

by CHRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2019

First visit, bad experience Had a couple recalls done on my Tacoma, received my vehicle with paint chip/ paint scratches around the area was performed. Dirty grease on door handl More

by brandonvley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Guzy
Jul 08, 2019 -

Toyota of Lancaster responded

Hi brandonvley, We apologize for the greasy door handle and have discussed it with your technician. I know that since your appointment we have addressed the paint chip on your vehicle and you have been in contact with our Service Director. Thank you for your valuable feedback about your service appointment. Toyota of Lancaster

June 28, 2019

Excellent service Brought my truck in. Dropped it off for service. Repair was done speedy and professional. Got a phone call as soon as repairs were completed. always n More

by CRYSYOST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Gonzales
June 27, 2019

Excellent service - Serviced in a no hastly andtimely manner This service was a recall. The service was easy to schedule. I arrived at the appointed time, the recall parts were available, the truck was taken i More

by CSP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Santiago
June 27, 2019

New to Lancaster I've moved from Miami, Florida. Everyone at the Lancaster office was Awesome. My dogs were treated like royal guests. Excellent service and profession More

by FRANK.JOSEPH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2019

Professional and convenient I always have a good experience in the Toyota service center. Helpful and honest. When I have a problem , it gets solved. Thankyou Sierra toyota. More

by DBARR66TON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2019

Good service Excellent customer service, very satisfied with the way I’m treated as a customer. I would definitely recommend it to anyone, they always work with my More

by APORTILLO89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael H
June 25, 2019

Maintenance scheduled Prior visit wasn’t good. Car was finished but no one contacted me to say it was ready. Was there over an hour longer than I had to be. This time was m More

by K.OFITNESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Gonzales
June 25, 2019

Great service I always have a great experience at Toyota. The service department is always organized and prompt. I never find it an inconvieniance to have my car se More

by Gladys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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