Toyota of Lancaster - Service Center

Great Service Chanin, She is always helpful, positive and very experienced. She always explain my mechanical issues on my car service required and recommended. Ex Chanin, She is always helpful, positive and very experienced. She always explain my mechanical issues on my car service required and recommended. Excellent customer service. More

Quick turnaround on a busy Saturday Came in mid-morning on a Saturday w/o an appt to a very busy Service Dept. The SM (Joey) said that they would not be able to get to my car until Mond Came in mid-morning on a Saturday w/o an appt to a very busy Service Dept. The SM (Joey) said that they would not be able to get to my car until Monday (understandble) and set me up with rental car. Four hours later, the SM called to tell me that they had gotten an opportunity to check my car and had determined that both my main and spare key fob batteries, had gone bad and that they were replacing same. By 4:30 PM, had my car back and working perfectly. More

Oil Service 8/12/19 This dealership has been consistent with the service and customer care. The service agent (Jose) and I have been dealing with one another for years. This dealership has been consistent with the service and customer care. The service agent (Jose) and I have been dealing with one another for years. More

Very good Great experience thank u so much I really appreciate the great customer service it really makes me want to go to Toyota of Lancaster again Great experience thank u so much I really appreciate the great customer service it really makes me want to go to Toyota of Lancaster again More

Dash display problem I took a older Prius in to get the light display fixed. I called at 3pm and Joey got me in at 7 the next morning. I had a price by noon that same day I took a older Prius in to get the light display fixed. I called at 3pm and Joey got me in at 7 the next morning. I had a price by noon that same day and was fixed on schedule. Great customer service. More

Great experience. Great customer service and great repair work done in a timely manner. My service provider was very efficient, helpful and kept me informed during the Great customer service and great repair work done in a timely manner. My service provider was very efficient, helpful and kept me informed during the entire process. More

Great service The service is always excellent. The waiting area is a great place to sit and wait for my car to be finished. Toyota total care is worth every penny. The service is always excellent. The waiting area is a great place to sit and wait for my car to be finished. Toyota total care is worth every penny. More

I'm completely satisfied with my service I purchased my Camry from frontier Toyota in Valencia. When I was looking for a car at Toyota of Lancaster they acted like they didn't want to sell me I purchased my Camry from frontier Toyota in Valencia. When I was looking for a car at Toyota of Lancaster they acted like they didn't want to sell me a car. I was getting my car serviced in Valencia and was tired of driving that far. I had another bad experience with Toyota of Lancaster but I forget the service advisors name. When I tried Toyota of Lancaster one more time I was very fortunate you have Shannon as my service advisor. She is the very best. More

Great service! Joey is amazing! The service and support is always the best. People are helpful and friendly. He is a flat out rockstar. He is kind and always looking Joey is amazing! The service and support is always the best. People are helpful and friendly. He is a flat out rockstar. He is kind and always looking for the best way to help. More