Toyota of Lancaster - Service Center

Review for Joey from service department The help, patience, etc that this man gives his clients/costumers is amazing!!! He is so understanding and has always done his best to give us what w The help, patience, etc that this man gives his clients/costumers is amazing!!! He is so understanding and has always done his best to give us what we need and get things done in a timely manner. More

Excellent My parts were delayed by the freeway closure caused by the fires. I was kept up to date and given a rental car when the work couldn't be completed in My parts were delayed by the freeway closure caused by the fires. I was kept up to date and given a rental car when the work couldn't be completed in a timely manner. I was also apprised of another problem which Chanin Yescas helped me resolve. More

Quick service and always friendly Everyone is always helpful! Joey Gonzales is always friendly and very helpful. Appointment is always on time and gets you out in a timely matter. Everyone is always helpful! Joey Gonzales is always friendly and very helpful. Appointment is always on time and gets you out in a timely matter. More

Chanin is Awesome Chanin is always through and honest. She always tries to accommodate my schedule and gives me a honest report, no pressure and upselling. A+ grade Chanin is always through and honest. She always tries to accommodate my schedule and gives me a honest report, no pressure and upselling. A+ grade More

great service Alex was great service rep Very efficient & explains everything in detail what needs to be done with my camry & calls me as soon as car is ready not w Alex was great service rep Very efficient & explains everything in detail what needs to be done with my camry & calls me as soon as car is ready not waiting for me to call & ask about my car being ready More

Long Wait For Oil Change I came in about 8am on a weekday for an oil change. There were not a lot of cars in the line in front of me but the process was very slow. After about I came in about 8am on a weekday for an oil change. There were not a lot of cars in the line in front of me but the process was very slow. After about 30 minutes I was finally inside getting written up. 3 hours later I was finally on my way out. Staff was friendly but process was slow . More

Good Service I recommend it 100% because they are very understanding and helpful in everything you need and they they always have some options of diferentes prices I recommend it 100% because they are very understanding and helpful in everything you need and they they always have some options of diferentes prices for parts. More

Repair done right Great dealership. Christian in sales is the man. Joey in service always takes good care of customers. Great people. Great company. Recommend to anyone Great dealership. Christian in sales is the man. Joey in service always takes good care of customers. Great people. Great company. Recommend to anyone in town. More

Great customer service I didn't have an appointment and the Customer service rep. Invite me to come in anyway the same day as a called for service I didn't have an appointment and the Customer service rep. Invite me to come in anyway the same day as a called for service More

Efficient and good communication They did a great job. Had a good sense of urgency with completing my service. Melissa was very personable and easy to work with. Won’t hesitate to use They did a great job. Had a good sense of urgency with completing my service. Melissa was very personable and easy to work with. Won’t hesitate to use again in the future. More