Toyota of Lancaster - Service Center

Great job Had a great experience will definetly come back thank you fur your time and expertise. I was treated well and enjoyed the luxury of having my car serv Had a great experience will definetly come back thank you fur your time and expertise. I was treated well and enjoyed the luxury of having my car serviced fur free with Toyota care More

Toyota Care 5K appointment - great service even when busy!!! I recently had a 5K Toyota Care service for my new Tundra. The appointment was scheduled for a Saturday at 1030 hrs. I had just recently been expe I recently had a 5K Toyota Care service for my new Tundra. The appointment was scheduled for a Saturday at 1030 hrs. I had just recently been experienced some problems with the Low Tire Pressure warning light on cold mornings, so I ask Joey Gonzales to add that to the 5K service. Even though the Service Dept was very busy with a full appointment and drive-up schedule, Joey managed to get both thee 5K and the pesky Low Tire Pressure warning light problem taken care of within only three (3) hours. Toyota of Lancaster always does a great job on our Toyota autos and trucks. More

Service I had great service. The guys at Toyota of Lancaster are a great team and did a good job on getting me what I needed. I had great service. The guys at Toyota of Lancaster are a great team and did a good job on getting me what I needed. More

Lube, oil, and check Within a few minutes of arrival, a service person came up and greeted me, took my information, and told me my service agent will be with me shortly. I Within a few minutes of arrival, a service person came up and greeted me, took my information, and told me my service agent will be with me shortly. I was taken care of after asking how things are and how I have been doing today. I went to wait in the waiting area and I was able to grab something to eat from the food service business there, check my messages and email, watch some T.V., and start some of my work. After my truck was announced that it was finished, I went to pay for my service and get my truck.They had my truck up front in the pick up place, and I was happy about that after being on my feet all day. Thank you all at Toyota and Chanin for friendly service, information about my truck that might need further attention, and for a big waiting area that had much to offer for people waiting for their vehicle. More

Awesome customer service was Very pleased with the customer service I received in the service department working with Joey. He was very friendly and kept me updated on the sta was Very pleased with the customer service I received in the service department working with Joey. He was very friendly and kept me updated on the status of my car. Very helpful in any questions I had. More

Excellent service My visit was excellent, they reviewed my car with me and schedule my next meeting . Will definitely go back to Toyota of Lancaster . Thank you . My visit was excellent, they reviewed my car with me and schedule my next meeting . Will definitely go back to Toyota of Lancaster . Thank you . More

Great Service! I've been buying vehicles and getting them serviced at Lancaster Toyota/Sierra Toyota since 1997. Stephanie Santiago is the best Service Advisor I've I've been buying vehicles and getting them serviced at Lancaster Toyota/Sierra Toyota since 1997. Stephanie Santiago is the best Service Advisor I've ever dealt with. I've dealt with the other service advisors that currently have offices along the service drive and they pale in comparison to Stephanie. The fact that you folks do not furnish her with her own office is beyond me. The Service Manager & General Manager should be ashamed of themselves. More

Oil Change In for a quick oil change on our 06 Tacoma (143K+). In talking with Chanin, I learned that there is an oil/ gas treatments for older/high mileage vehi In for a quick oil change on our 06 Tacoma (143K+). In talking with Chanin, I learned that there is an oil/ gas treatments for older/high mileage vehicles. (Which I had done.) Chanin is one of the few service advisers that I have complete confidence in. We have owned Toyota's since 1975 and have dealt with numerous service advisers at 6 different dealerships, both here in California and Oklahoma. Her professional attitude and vast knowledge is remarkable. She is the reason that we have our vehicles/trucks serviced at Toyota of Lancaster. I have recommended her to both friends and co-workers here in the Valley. I will continue to be a very happy customer with Chanin as my service adviser. More

Awesome Alex was amazing ! Definitely recommending him to all my Toyota driving friends. Alex was friendly and definitely went the extra mile to make sure m Alex was amazing ! Definitely recommending him to all my Toyota driving friends. Alex was friendly and definitely went the extra mile to make sure my care was in great hands/condition. More