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3,528 Reviews of Toyota of Lancaster - Service Center
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September 04, 2020
Not sure what happened but my cruise control stopped working after I took my car in . My engine light turned on one day later. I was told the light has to do with my gas. But I have no funds to get it working after I took my car in . My engine light turned on one day later. I was told the light has to do with my gas. But I have no funds to get it fixed. Also, seems like maybe some gas spilled inside my car because it absolutely reeked like gas. Gave me a headache and made my toddler throw up. The only positive note from this was how professional and kind Stephanie was. More
by 19C.CORDOVA94
Verified CustomerEmployees Worked With
Stephanie Santiago
September 03, 2020
Joey is very customer service oriented!! My husband recently passed and now the vehicle maintenance falls on me.. Joey ensured I was aware of the maintenance warranty coverage that my husband had purch recently passed and now the vehicle maintenance falls on me.. Joey ensured I was aware of the maintenance warranty coverage that my husband had purchased. Thank you Joey!!! More
by DHUGGES.77
Employees Worked With
Joey Gonzales
September 03, 2020
Stephanie was AWESOME! she was very attentive, listen to me as I was confused, but she was very helpful in making me understand what work was going to done. I would recommend all my friends and family to go me as I was confused, but she was very helpful in making me understand what work was going to done. I would recommend all my friends and family to go see Toyota of Lancaster. Lot better then getting the work done at JEEP! More
by jbog909
Employees Worked With
Stephanie Santiago
September 02, 2020
Overall satisfaction was great. The work performed was excellent, but the qouted two hour installation took close to five hours. Do better on the qoutes. excellent, but the qouted two hour installation took close to five hours. Do better on the qoutes. More
by BrianW82288
Employees Worked With
Unknown
September 02, 2020
Tom and the Team did a great job!Thank you so much!I Tom and the Team did a great job! Thank you so much! I am a man of few words I have said it all. Because this requires a minimum I guess I have Tom and the Team did a great job! Thank you so much! I am a man of few words I have said it all. Because this requires a minimum I guess I have to say more More
by DENNISEAVES
Employees Worked With
Tom Grabbit
September 01, 2020
My service advisor was awesome! She definitely took care of me. She told me what issues i had with my car and I was happy to pay the additional funds! of me. She told me what issues i had with my car and I was happy to pay the additional funds! More
by troyflwrs47
Employees Worked With
August 30, 2020
Service was great.Junior the sales man was great, no Service was great. Junior the sales man was great, no pushing he let me choose the car what I what. Thank you JR I hope soon we will do business a Service was great. Junior the sales man was great, no pushing he let me choose the car what I what. Thank you JR I hope soon we will do business again. More
by ELMERWC6V
August 28, 2020
Great experience this time around. Despite our trucks transmission going out after only having it for 5 months. Erick called after every update! Shannon was a great help as well. transmission going out after only having it for 5 months. Erick called after every update! Shannon was a great help as well. More
by WOODNICOLEC
August 28, 2020
Great and quick service ! Was in and out in about an hour. My service dealer was upfront about cost. There were no hidden surprises about cost. hour. My service dealer was upfront about cost. There were no hidden surprises about cost. More
by MAIRRN
Employees Worked With
Joey Gonzales
August 25, 2020
Everyone staff member is friendly and polite. My go to person is Stephanie Santiago and she is always ready to assist me. I am very pleased with the service. person is Stephanie Santiago and she is always ready to assist me. I am very pleased with the service. More
by MAUREENSFEATHER
Employees Worked With
Stephanie Santiago
