Toyota of Lancaster - Service Center

Great Appointment ease, no waiting at check-in, prompt communication on car repairs/recall parts. Thank you Ubi for your attention to our needs-appreciate communication on car repairs/recall parts. Thank you Ubi for your attention to our needs-appreciate More

Terrible service this is the 2nd time happening to me at the time of purchase accessories for my new car they installed in a wrong way and position and i have to come back again to re install everything and the time of purchase accessories for my new car they installed in a wrong way and position and i have to come back again to re install everything and didn’t get any credit because this is the 2nd time they did the same mistake:( (THIS REVIEW IS NOT RELATED WITH THE SALES PERSON WHO GAVE ME THE GREATEST DEAL) More

Stephanie was very attentive and made sure to communicate to me at every step of the way. Because of this I feel comfortable taking my car to your dealership again. to me at every step of the way. Because of this I feel comfortable taking my car to your dealership again. More

I only like to work with Sean Preston or Chanin Yescas, just my choice. They are very professional! There id really nothing else for me to say. just my choice. They are very professional! There id really nothing else for me to say. More

It was nice having her help us out. She was so friendly, professional and accommodating. Explained clearly as to what is needed to be done on my car. A pleasure to have met her. professional and accommodating. Explained clearly as to what is needed to be done on my car. A pleasure to have met her. More

Service Recall! My wife and I have been requesting Sean Preston for years. He is very knowledgeable and honest. We love Sean and he is certainly an invaluable asset to Lancaster Toyota. Certainly service w Preston for years. He is very knowledgeable and honest. We love Sean and he is certainly an invaluable asset to Lancaster Toyota. Certainly service with a smile! Thanks Sean!!!! More

Appreciate the waiting area. Bathroom, refreshments and comfortable seating Most appreciated is Kiara who kept me updated, knows what specials might interests me and is knowledgeable about Toyota’s maint comfortable seating Most appreciated is Kiara who kept me updated, knows what specials might interests me and is knowledgeable about Toyota’s maintenance program. More

Easy to made the appointment. Great customer service. Friendly people at the Service department and reasonable waiting time. Excellent experience with Toyota Lancaster and the advisor. Friendly people at the Service department and reasonable waiting time. Excellent experience with Toyota Lancaster and the advisor. More

The service center was unable to resolve my issue with the remote control devices for my 4Runner. The attempted troubleshooting took 3 days and resulted in the change-out of a driver's door lock actuator the remote control devices for my 4Runner. The attempted troubleshooting took 3 days and resulted in the change-out of a driver's door lock actuator which did not resolve the issue. More

The maintenance dept is well organized with friendly people. I like the large waiting area since I live some distance away. My car was serviced promptly. people. I like the large waiting area since I live some distance away. My car was serviced promptly. More