Toyota of Lancaster - Service Center

Excellent service friendly and very helpful answering questions been going to Lancaster Toyota for over 10 years questions been going to Lancaster Toyota for over 10 years More

Great service and customer service, Kiara es a wonderful person,very satisfied with her customer service skills. Always recommend her to my friends. person,very satisfied with her customer service skills. Always recommend her to my friends. More

Amazing staff very friendly car service was done with adequate time. All questions and concerns were addressed. adequate time. All questions and concerns were addressed. More

Service excellent. Saved time, allowing me return to work earlier than expected . That it is very much appreciated . Saved time, allowing me return to work earlier than expected . That it is very much appreciated . More

Had a appointment and took forever to get to me. Employees standing around talking to eachother. When time came they upped the price of a requested job I had and wouldn't give me the price they orig Employees standing around talking to eachother. When time came they upped the price of a requested job I had and wouldn't give me the price they originally said and I had to walk away and went somewhere else. More

The staff is friendly and welcoming . Every appointment is quick in and out process . It’s all appreciated Every appointment is quick in and out process . It’s all appreciated More

Every employee that you interest with at Lancaster Toyota shows no interest in showing customer service or care. Just a number. It was my first time at the dealership. I never felt welcome or appreciate. Ser shows no interest in showing customer service or care. Just a number. It was my first time at the dealership. I never felt welcome or appreciate. Service has some work to do. The check-in process is not fluid. Staff standing around when I pulled in and was not greeted at first, no one told me where to wait, no one told me where to pay or pick up my keys. I guess customer service is gone at Lancaster Toyota. More

Wait too long with an appointment. (2 hours for regular service). Needed software update that a dealership in Las Vegas performed (as even my new battery died). (2 hours for regular service). Needed software update that a dealership in Las Vegas performed (as even my new battery died). More

Annie always does a great job! She is pleasant, informative and helpful. The service always seems good as well. She is pleasant, informative and helpful. The service always seems good as well. More

Very helpful staff and managment, very pleased with the overall service i had with my purchase of my car overall service i had with my purchase of my car More