Toyota of Lancaster - Service Center

Tawnya was amazing! Super welcoming & explained how the process would go for an oil change & tire rotation. She also walked me over to the waiting area, then called me w Super welcoming & explained how the process would go for an oil change & tire rotation. She also walked me over to the waiting area, then called me when my car was ready. More

I really liked the service and you guys did a amazing job with my car with my car More

This dealership is very dishonest they’re crooked. My experience with my car wasn’t complete, unsatisfactory, and not fixed. I would like to know who could I go to does a higher authority in this matt My experience with my car wasn’t complete, unsatisfactory, and not fixed. I would like to know who could I go to does a higher authority in this matter because the membership itself gave me the biggest run around in the most pathetic excuse that I’ve ever heard with no results to my automobile that I buy brand new from them in 2018, and they had no regard to fixing my car tell me what was wrong with it with that xxxx and not be anything wrong with a new car and I barely drive it only have 1500 miles, so I really need to talk to someone in a higher authority to help me with this matter or I will be bringing a lawsuit against this company We took it out for a test drive and then when we return they threaten the driver of the test run that he will lose his job if he told the truth and I know that this was on 28 July and I’m really really really disappointing and pissed off , so I need someone to get back with me at 213-364-9367 about my Toyota RAV4 18. Thank you know let’s see what type of results I’ll get from this message Elizabeth Simmons More

,Professional, knowledgeable,,helpful! ! great communication,,on time, comfortable waiting area, friendly,honest, explain the diagnostic results, Jesus Ch ! great communication,,on time, comfortable waiting area, friendly,honest, explain the diagnostic results, Jesus Ch More

I like that we can make appointments for “faster service”. I disliked when I was told that vehicles with less than 25K miles get priority over higher mileage vehicles even though they made an appoin service”. I disliked when I was told that vehicles with less than 25K miles get priority over higher mileage vehicles even though they made an appointment. So what’s the point in making an appointment and still having to wait until after my appointment time to receive service? More

Great customer service! He was very kind and explained everything in detailed! Everyone was nice & got my car done in no time! He was very kind and explained everything in detailed! Everyone was nice & got my car done in no time! More

Timely & courteous service. A great job done just in 2 hours. Highly appreciate Toyota for it's expertise in handling maintenance. A great job done just in 2 hours. Highly appreciate Toyota for it's expertise in handling maintenance. More

Service is always great, they it will take 2 hours and it’s done in 2 hours it’s done in 2 hours More

I really don’t want to write this right now. It seems I’m being forced to do it It seems I’m being forced to do it More

The customer service staff always changes. Most of them when I ask for pricing on they don't respond. The part department staff is deplorable especial one long time employee. Most of them when I ask for pricing on they don't respond. The part department staff is deplorable especial one long time employee. More