Back

Toyota of Lancaster

Lancaster, CA

4.5
6,203 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
Contact Dealership

43301 12th St West

Lancaster, CA

93534

Directions

By Type

Showing 6,203 reviews

October 04, 2018

Great service from a filipino salesperson July Puzon is our Filipino salesperson who was very patient and helpful in decision to buy a pre owned car. We are happy driving the prius. I will al More

by CAYFRAGAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July Puzon
October 04, 2018

Rey Osuna is great! Always get great service at Lancaster Toyota. Rey Osuna always explains everything and makes sure it’s done right. My Prius has 110,000 miles and neve More

by CHILTONENATOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey Osuna
October 03, 2018

EXCELLENT BUYING EXPERIENCE!!!! If you are in the market for a new Toyota vehicle I can wholeheartedly and honestly 💯 percent recommend Craig Edwards in Internet Sales - what an awe More

by TJanicek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian (Ilya) Rybkin, Finance Manager
October 03, 2018

Good customer service Michael and Arlette were very helpful. Arlette was patient in helping us check out the car, as well as letting us test drive it. Michael was coopera More

by EUNICE1461
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wengert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arlette Canaan
October 03, 2018

Terrible customer service Drop off my truck at 7:30 am they told me it should be done it 2 hours took them more than 6 hours called several times no one even brother to return More

by AREYES2732
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
October 02, 2018

Awesome I love all of your employees, & I think that Rey was my technician. Please check the name on my service, as he was kind, and very helpful in helping m More

by MADELEINELORELEI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raed Alzrigat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I think his name is Rey, please check the service report. Troy was also very kind., Troy Dewater
October 02, 2018

July give us a great customer service We had a great experience July helped us find what we needed to be satisfied with what we were buying along with their manager Greg I definitely recom More

by CRISTINA0249
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July Puzon
October 02, 2018

New rav4 Thanks to Toyota of Lancaster I got a new RAV4 when I had a total loss of my 2017 Prius. That car was my baby but I’m so glad I went to Toyota. I love More

by IVYMAY.FUENTES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selena morales and Jamie house
October 02, 2018

Nice people Nice guys. Friendly. Tried to make the paperwork as painless as possible. Dennis Perez was easy to work with and they gave me a good trade in value More

by JUSTSOCOLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wengert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Perez, maricela cardenas, Edwin Perez
October 02, 2018

Once you buy no one cares Took finance 5 days to pick up a phone after calling over 20 times over the span of 5 days someone finally answered in finance even if you leave voice More

by AA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maria
Oct 02, 2018 -

Toyota of Lancaster responded

Good Afternoon AA, We are very sorry to hear you had such a hard time getting through to your finance manager, Blaine but he has been on vacation for a week and returns tomorrow. If there is immediate attention required, please call the Finance Director, Matt Rodriguez or the Customer Relations Manager, Teresa Caso, either would be very happy to assist you. Thank you for your review and again, we are sorry for the inconvenience.

...
578
...