Toyota of Lancaster

Good working with Max and fast service! Took my car 3 hours earlier than my appointment time and was able to get my 10,000 mile service quicker than expected. Happy with the service and appr Took my car 3 hours earlier than my appointment time and was able to get my 10,000 mile service quicker than expected. Happy with the service and appreciate the ride home with their shuttle service. Thanks! More

Fantastic! Our salesman was beyond fantastic!! Would definitely recommend him to friends and family and any and all coworkers. Will be back to purchase our next Our salesman was beyond fantastic!! Would definitely recommend him to friends and family and any and all coworkers. Will be back to purchase our next Toyota. More

regular maintenance Max was friendly. I was waiting so the service was done right away. Cost was reasonable. It was about the same as always. Thank you. Max was friendly. I was waiting so the service was done right away. Cost was reasonable. It was about the same as always. Thank you. More

Great Service As always, every time I drop car off for service there fast and courteous. I would recommend to anyone. I always deal with Chanin Yescas and she alway As always, every time I drop car off for service there fast and courteous. I would recommend to anyone. I always deal with Chanin Yescas and she always explains everything to me in great detail and I appreciate that especially when it come to my wife's 2013 Camry. More

Ray Osuna is great Ray Osuna always does everything he needs and then some to ensure that we are happy with our service and is always willing to go out of his way to hel Ray Osuna always does everything he needs and then some to ensure that we are happy with our service and is always willing to go out of his way to help us. Also, make his name available for selection of employees that I worked with. Without all names available it's difficult for the proper employee to receive credit for the fine work that they have done. More

It was very good I'm a happy customer! My service advisor Chanin always gone out of her way to make sure everything is ok we needed more people like her. She's alway checks the recalls or My service advisor Chanin always gone out of her way to make sure everything is ok we needed more people like her. She's alway checks the recalls or anything that needs to be service. More

Experiences in Shop 1-5-17 My 2010 Prius developed a couple of problems after I made this appointment and I brought it to the attention of the workers there. Mike H. listened a My 2010 Prius developed a couple of problems after I made this appointment and I brought it to the attention of the workers there. Mike H. listened and did something about it. Turned out my car's 12 V battery had gone bad and needed replacing. After authorizing that he had the Air Bag factory recall taken care of and the battery problem settled. He told me he gave the car checkout and it was in good health. The entire episode was done in an efficient and friendly manner. The whole thing was over in a very short time and my car was returned to me. Since the battery apparently was the cause of my problems that seems to be corrected. Thank You, Mike H. More

It was good The saleman Michael wengert was very friendly and helpful and Jamie house help me with everything for the lease on the Tacoma I got. She explained eve The saleman Michael wengert was very friendly and helpful and Jamie house help me with everything for the lease on the Tacoma I got. She explained everything I needed to know this being my first time leasing a vehicle. More

Customer service outstanding My car needed major work. The engine had to be replaced (after 208,000 miles--threw a rod). I was given the information I needed to make a service d My car needed major work. The engine had to be replaced (after 208,000 miles--threw a rod). I was given the information I needed to make a service decision and was kept abreast of the status of the job. When problems arose with engine delivery, they extended my complimentary rental car and ultimately gave me a price break due to the inconvenience of taking several days longer to complete than promised. The service agent was always polite, pleasant, and forthcoming. I have always been satisfied with my service experiences at Sierra Toyota. More

Great Service Dept. I was New Car Sales Mgr at 2 of the Biggest dealers in So Cal, Magic Ford & Big Valley Dodge. And Rey Osuna is one of the Best Service Advisers I've s I was New Car Sales Mgr at 2 of the Biggest dealers in So Cal, Magic Ford & Big Valley Dodge. And Rey Osuna is one of the Best Service Advisers I've seen. More