Toyota of Lancaster

Excellent Service I was able to obtain an appointment that fit my schedule. The service advisor Rey was friendly, courteous and very helpful I was able to get a shu I was able to obtain an appointment that fit my schedule. The service advisor Rey was friendly, courteous and very helpful I was able to get a shuttle home and back to the dealership when the service was complete. The shuttle driver was friendly and courteous and a very good driver. Thank you Toyota! More

Great job Fast service. Great job and reliable service at toyota. I always have a good experiance when coming in for service at this dealership. Thank you Fast service. Great job and reliable service at toyota. I always have a good experiance when coming in for service at this dealership. Thank you More

Max made my experience perfect I've been getting my oil changed here for awhile. I will not go to anyone EXCEPT Max. He's so professional & personable. He makes sure my car is finis I've been getting my oil changed here for awhile. I will not go to anyone EXCEPT Max. He's so professional & personable. He makes sure my car is finished in a timely fashion. I literally only come here for Max. More

TOP NOTCH CUSTOMER SERVICE I have been coming to this dealership for 7+ years. My service rep, Mr. Martinez makes sure to alert me to all the service needs and/or repairs for m I have been coming to this dealership for 7+ years. My service rep, Mr. Martinez makes sure to alert me to all the service needs and/or repairs for my Prius, which has kept my car in good running condition over the years. Actually, all of the employees are very friendly and courteous, which is why I do business with this dealership. More

Sean Preston (Top notch) I love my Venza I am very sad Toyota no longer manufactures the Venza. But for the present I have been very happy with my 2009 Venza and my service re I love my Venza I am very sad Toyota no longer manufactures the Venza. But for the present I have been very happy with my 2009 Venza and my service rep. is the best. Sean lets me know when my next service is going to more costly then usual if gives me 5000 miles to prepare, he is always honest, helpful & friendly. The rest of the service staff is pleasant to work with too. More

Great Customer Service Thanks to Chanin Yescas, I always can depend on her to make sure that my 2013 Toyota Camry gets the service that it needs and gets done correctly! Thanks to Chanin Yescas, I always can depend on her to make sure that my 2013 Toyota Camry gets the service that it needs and gets done correctly! More

Great Customer Service - Stephanie Santiago I needed an oil change and front brake work. The brake work turned out to be more extensive than originally anticipated. The communication and follow- I needed an oil change and front brake work. The brake work turned out to be more extensive than originally anticipated. The communication and follow-through provided by Service Advisor, Stephanie Santiago, was timely and accurate. She has an excellent attitude and is a model representative for the Toyota Corp. She should be promoted at the earliest available opportunity. I will be glad to work with her in the future. More

Pleasant. Stephanie Santiago was very pleasant, helpful and informative. She explained what had been done and what needed to be done. She sent me to Tire Pro Stephanie Santiago was very pleasant, helpful and informative. She explained what had been done and what needed to be done. She sent me to Tire Pros to have my tire fixed, which was also a good experience. Thank you Stephanie you are a joy. More

in and out very quickly, everyone very pleasant.No problems I would recommend to everyone. No waiting in the lounge area xcellent service, in and out quickly no auto problems.Everyone very professi I would recommend to everyone. No waiting in the lounge area xcellent service, in and out quickly no auto problems.Everyone very professional and pleasant. More

Nice staff Mike was very sweet and nice. It was a crazy busy day. I had to wait 3 hours for my car to be ready, but Mike was nice and made the situation better. Mike was very sweet and nice. It was a crazy busy day. I had to wait 3 hours for my car to be ready, but Mike was nice and made the situation better. I will bring my car back. We have been buying cars from this dealership since I was 5 (i am now 29) so that means a lot about how much I like it here. More