Toyota of Lancaster

Service was excellent I was able to get my car serviced and used a shuttle while the car was ready. I plan to continue using this dealer in the future. I was able to get my car serviced and used a shuttle while the car was ready. I plan to continue using this dealer in the future. More

Good service I always get good service. Chanin is the Best. She always takes good care of me and my work car. And that's all I got to say about about that. I always get good service. Chanin is the Best. She always takes good care of me and my work car. And that's all I got to say about about that. More

Great service-Mr.Robert 1. Careful 2. Listening and make plan 3. On time services completed. 4. Respect customers request. 5. No waiting or minimal waiting time. 6. Defi 1. Careful 2. Listening and make plan 3. On time services completed. 4. Respect customers request. 5. No waiting or minimal waiting time. 6. Definitely I will visit them again even I lived in Irvine, Orange County. More

oil change Everything went well, The only thing was that when I went to get into my 4 Runner. I notice that there was oil left on my front fender . They left Everything went well, The only thing was that when I went to get into my 4 Runner. I notice that there was oil left on my front fender . They left me vehicle dirty.... So I went back in to tell Max , and he was nice enough to have my 4 Runner wash. More

Vehicle service Kevin took care of my vehicle needs this weekend. He was very helpful and covered all questions I had. He made me feel comfortable and took care of ge Kevin took care of my vehicle needs this weekend. He was very helpful and covered all questions I had. He made me feel comfortable and took care of getting my car serviced quick. More

The work was done. No one is friendly or seems happy all the way from the check in person to the cashier. For 13 years I used Ford across the street. Totally different. No one is friendly or seems happy all the way from the check in person to the cashier. For 13 years I used Ford across the street. Totally different. If I had the time I would rather be at the Lexus dealer. I did like the email update. More

Quick service Friendly advisors, quick service and shuttle service, if you need a ride. It is great that they offer full service maintainence on Saturdays. Other Friendly advisors, quick service and shuttle service, if you need a ride. It is great that they offer full service maintainence on Saturdays. Other dealers only offer oil changes. Only wished they washed your vehicle now that the drought is over. More

Super Customer Service Super friendly service, very informative and very thorough. We were in-n-out within 2 hours. The financing was quick and super easy. The sales consult Super friendly service, very informative and very thorough. We were in-n-out within 2 hours. The financing was quick and super easy. The sales consultant Michael Wengert went above and beyond our expectations. I highly recommend him. This is our second vehicle from this dealership and their service has greatly improved from an already excellent customer service. I have brought my Toyotas (4) for necessary services throughout the years and have been very pleased. Needless to say I will continue to do business with Sierra Toyota and their outstanding staff. Thank you guys. More

Customer service Friendly staff who remembers regular customers and their needs. I am always welcomed at this dealership and the wait time is very reasonable and pleas Friendly staff who remembers regular customers and their needs. I am always welcomed at this dealership and the wait time is very reasonable and pleasant. More

Best Customer Service We take all of our cars here. Sean Preston, our service advisor, has the highest level of customer service even though I always have a ton of question We take all of our cars here. Sean Preston, our service advisor, has the highest level of customer service even though I always have a ton of questions. He even remembers things about our cars even when I call two weeks in advance and he explains things clearly so I know I am making the best decisions. He definitely goes out of his way to be helpful to his customers. I also feel the services are done correctly to high standards. More