Toyota of Lancaster

Interesting It was long and very interesting experience. I have no other words Matt and Kevin were very helpful and went out of their to explain everything to us It was long and very interesting experience. I have no other words Matt and Kevin were very helpful and went out of their to explain everything to us. More

Excellent Buying Experience I was shopping for a 4Runner, specifically a TRD off road premium with kdss, moonroof in silver. There were three dealers local to me in Ventura Count I was shopping for a 4Runner, specifically a TRD off road premium with kdss, moonroof in silver. There were three dealers local to me in Ventura County that had the exact match but not willing to come down in price. I then started looking within 150 miles and low and behold Toyota of Lancaster had exactly what I wanted. I called and spoke with Christian Torres (internet sales manager) and sent him the best quote I had received. A few hours later Joe Boghos (internet sales director) called to confirm the OTD price I requested and even took a little more off to cover gas. Day of pickup I was a bit leary since it was a verbal quote but both Joe and Christian assured me that the car will be ready on pickup and for the price quoted. Arrived at the dealership and walked back to a climate controlled garage (summertime in Lancaster is hot) to look over my new truck. Everything was as described and it was time to do the paperwork. It was a busy Saturday afternoon but Joe and Christian constantly checked on me while working multiple deals to give me time estimates to see financing. This dealership is like a conveyor belt in the way it’s set up from start to finish. My visit seemed orchestrated. I especially liked how financing had a window to the garage to view my new purchase. All in all Christian, Joe and the team at Lancaster have earned my future business and I give the experience 5 stars. Thanks guys! Ed C from Oxnard More

Chanin is always very helpful. I would not get advised by anyone but her. She is always friendly and always explains how long it will take to service my car is always very helpful. I would not get advised by anyone but her. She is always friendly and always explains how long it will take to service my car More

Corolla service Rey Ozuna and the staff always take very good care of us when we take our car in for service. Also, he keeps track of the services our vehicles need. Rey Ozuna and the staff always take very good care of us when we take our car in for service. Also, he keeps track of the services our vehicles need. Thank you More

Great sales and finance Team We went in really late to look for a car and David and Blaine willing stayed to assist us. I know this is there job but they did it without a hint of We went in really late to look for a car and David and Blaine willing stayed to assist us. I know this is there job but they did it without a hint of frustration. Very professional dealership. More

Ask for Oscar, he was an amazing sales rep! After visiting 4 dealerships, I was sold on Toyota of Lancaster. I am a very patience, informed shopper. I wanted the best price obviously, but I al After visiting 4 dealerships, I was sold on Toyota of Lancaster. I am a very patience, informed shopper. I wanted the best price obviously, but I also did not want to settle for what was available on lot. Oscar knew what I wanted and alerted me when the dealership had exactly that. The customer service was outstanding! I will return to Lancaster for my services and my next vehicle. More

Excellent service We had a great experience buying our new Toyota Camry. The process was easy and fun. We defenetly will use them and recommend them. Thank you We had a great experience buying our new Toyota Camry. The process was easy and fun. We defenetly will use them and recommend them. Thank you More

On-time, quick, pleasant. I arrived early for my appointment. I was seen by my appointment time. Service writer was very courteous, thorough and friendly. The shuttle driver I arrived early for my appointment. I was seen by my appointment time. Service writer was very courteous, thorough and friendly. The shuttle driver was very nice. Overall experience was great! More

Max always does a GREAT job! I arrived for a 0700 appointment at about 0700 for my 70,000 mile regular service. There was a long line for appointments, but the staff allowed peop I arrived for a 0700 appointment at about 0700 for my 70,000 mile regular service. There was a long line for appointments, but the staff allowed people with appointments to go ahead into the non-appointment line to get us all started. Max helped find discounts for my service and walked me through what service was and was not needed given that my last service appointment was only at about 65,000. They did the entire job by about 0930 including tire rotation, brake servicing, and normal oil change and checks. I like the new cantina area, although it does not look very professional - doesn't bother me, but that might be an area for review by the management. More