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Toyota of Lancaster
Lancaster, CA
5,721 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 3:00 PM
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Showing 5,721 reviews
September 19, 2018
Great and prompt attention..! I had kind of an emergency with my vehicle and on the first call I did to Lancaster toyota Mike and his team took care of my immediate concern and did I had kind of an emergency with my vehicle and on the first call I did to Lancaster toyota Mike and his team took care of my immediate concern and did everything That was on his hands to get me back on the road. More
by LESTERPELAEZ86
Verified CustomerEmployees Worked With
Mike Santamaria
September 19, 2018
At the end I still got the car I wanted, but it wasn't easy. At first I didn't get the help I wanted, and also the gentleman from Finance Services Mr. Rivas didn't explain well to me why I was given 48 months on At first I didn't get the help I wanted, and also the gentleman from Finance Services Mr. Rivas didn't explain well to me why I was given 48 months only to pay the car, I thought that they ask the customers how many months they want? I contacted Mr. Geoff Yeager, General Manager at Toyota in Lancaster, CA and told him the following via email: The reason for this email is because I want to tell you that I didn't get the appropriate service that I needed today, and felt stereotyped because I couldn't afford to get a used car for myself. Arlette Cannan the sales representative was nice and able to show me the used inventory. But two members of your management team Mr. Mike Wengert and Ron Daneshzadeh were only looking to get down payments rather than helping me. Also they were offering me cars such as a Corolla 2011 and Honda Civic. I specifically want a Scion IQ (small car only) because my previous car was one of them. I want the Scion IQ that you have for sale for $8,995.00. I'm a first time buyer, and I have a fair credit at 575. I don't have the money for a down payment and this man Ron was pushing me to give a down payment of $500.00 dollars and a check of $500.00 dollars to be cash out within 4 weeks. This is not how you do deals, they didn't even ask me for my pay checks from work so they can see where I'm at and see that I'm able to do payments between $180 to $200 for this car which is not even 10 K. Please do something regarding this matter, I don't have a car and I really need one. You said on your introduction the following: "We are a part of your community, your neighborhood, and we are your Toyota family! Come see us and feel the difference!" Then please help me, because I'm a parishioner at all three catholic churches in the AV. These includes: Saint Mary's in Palmdale, Sacred Heart in Lancaster, and Saint Junipero Serra in Quartz Hill. A lot of people from the AV community knows me. I have always taken my previous car (a Scion xB) at Toyota for service with Jose Martinez since I got it in 2008. Please help me to get approve for this car. I'm also aware that there is a rebate for Toyota College Grads for $750.00 which applies for used certified vehicles and Scion certified pre-owned vehicles. This is valid from 09/05/18 to 10/01/18. I appreciate your time, cooperation and prompt response to this matter. I didn't get to see about the rebate from school that is on the website, but at the end I did get the car, I'm very thankful only with Arlette from sales and Mr. Asaad- General Sales Manager. Thank you to them I have my car, may God bless them and hopefully in the future, I'll be able to buy another car when I'm better financially and won't have to go over through all of this again. Thank you for reading and your time. Sincerely, Diana Anzora. More
by D_ANZORA
Employees Worked With
Sonny Asaad, Arlette Canaan
September 19, 2018
First Hybrid Knowledgable and informed sales staff. They, espellially Selena, showed us what was available and options, and basically help us "buy" the car we want Knowledgable and informed sales staff. They, espellially Selena, showed us what was available and options, and basically help us "buy" the car we wanted. We negociated the lease and such online with Jason and made the appointment to pick it up. The only problem was with the "up-sell" of options for the lease; paint protection, additional tire protection and such. Of course, with an additional price tag. So far we are happy with the vehicle and the dealership. More
by J.KENNEY
Employees Worked With
Jason Betancourt, Selena Morales
September 18, 2018
EXCELLENT SERVICE!!!!!!! Sean Preston went out of his way to replace a bad fuse on my 2009 Toyota Camry at NO CHARGE!!. I was having a brand new car remote programed because Sean Preston went out of his way to replace a bad fuse on my 2009 Toyota Camry at NO CHARGE!!. I was having a brand new car remote programed because I lost my original one. THANK-YOU!!!!!! SEAN PRESTON!!!!!! More
by MATTK3
Employees Worked With
sean preston
September 18, 2018
Best dealership I’ve been to!! Had a bad experience at my local Toyota dealership. Took a chance on another one and was completely floored Best dealership I’ve been to since I beg Had a bad experience at my local Toyota dealership. Took a chance on another one and was completely floored Best dealership I’ve been to since I began my vehicle search 3 months ago.. 100% recommendation for anyone I know looking for a new or Used vehicle More
by dalscwbys
September 18, 2018
Excellent!! We only have our car serviced at Toyota and always have excellent service! Very polite employees and we were very lucky that there was not a long wai We only have our car serviced at Toyota and always have excellent service! Very polite employees and we were very lucky that there was not a long wait for drop off. More
by C.SIEG80
Employees Worked With
Mauricio Orellano
September 18, 2018
Awesome experience! The sales team was great!! Jeffrey Hawatmen, Jo Garrido and Michael Wengert were patient, polite, respectful and super helpful. Buying a car can be The sales team was great!! Jeffrey Hawatmen, Jo Garrido and Michael Wengert were patient, polite, respectful and super helpful. Buying a car can be quite dreadful but your employees went above and beyond to create a comfortable and collaborative atmosphere. All of your employees that we came in contact with through out the day were respectful, helpful and polite. Ilya Rybkin handled the financing and was also fantastic to work with. This is the third or fourth car we have purchased from your dealership and we have always been satisfied. Keep up the great work!! More
by C.SIEG80
September 18, 2018
Excellent, awesome My experience at this location was a great one . All the employees form the sales person to the finance and the owner himself are very good at what th My experience at this location was a great one . All the employees form the sales person to the finance and the owner himself are very good at what they do!! They made me feel like they care about their customers 100 % . I would recommend Toyota of Lancaster to all my friends and family !! More
by BIRIDIANARIVAS
September 17, 2018
Great people! Great service! I've been taking both our cars (Toyota Camry & Lexus RX450h) to Lancaster Toyota for the past six years. I have never been disappointed with the Serv I've been taking both our cars (Toyota Camry & Lexus RX450h) to Lancaster Toyota for the past six years. I have never been disappointed with the Service Department. Great people (esp. Sean) and great service. More
by Satisfied
Employees Worked With
Sean Prestpn
September 17, 2018
Service. Stephanie took care of everything. Stephanie , very kind. She knows her job. Great customer service. She was also training a new service man. And still able to answer questions. She als Stephanie , very kind. She knows her job. Great customer service. She was also training a new service man. And still able to answer questions. She also took the time to reset my channels. Thank you More
by CATSMEOW4
Employees Worked With
Stephanie Gonzalez
