Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Toyota of Lancaster

Lancaster, CA

Overview
Employees
Reviews
Vehicles
4.5
5,721 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
Contact Dealership
View Awards

43301 12th St West

Lancaster, CA

93534

Directions

By Type

Showing 5,721 reviews

September 22, 2018

Great Experience My sister and I went in for service on her car and we were greeted by Rey. He was very helpful and friendly during our visit and overall it was a plea More

by LORENA_JAPAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey Osuna
Report | Print
Sep 22, 2018 -

Toyota of Lancaster responded

Hello Lorena_japan and Thank you! We strive to give the best service to your loyal customers here at Toyota of Lancaster. Thank you again for your business.

September 22, 2018

Price Customer service was great . Getting my car fix in a timely manner was great. But the price we have to pay is a 1#. For senior. You should have some k More

by RAMONAROBERTS59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Hachey ( not sure on the spelling of last name).
Report | Print
Sep 22, 2018 -

Toyota of Lancaster responded

Hi Ramona, Thank you for your kind words about Michael, we are are pleased to hear you had a pleasant service appointment with him. We believe that our prices are very competitive and that there is value in using genuine Toyota parts with regard to your vehicles performance. We do offer a 10% discount for seniors and we can discuss the best way to get that to you. Please call Teresa, our Customer Relations Manager, @ 661-948-0731 M-F and she will guide you through the process. Thanks Ramona and have a great day!

Sep 26, 2018 -

Toyota of Lancaster responded

Hi Ramona, Thank you for your kind words about Michael, we are are pleased to hear you had a pleasant service appointment with him. We believe that our prices are very competitive and that there is value in using genuine Toyota parts with regard to your vehicle's performance. We do offer a 10% discount for seniors and we can discuss the best way to get that to you. Please call Teresa, our Customer Relations Manager, @ 661-948-0731 M-F and she will guide you through the process. Thanks, Ramona and have a great day!

September 22, 2018

best customer service Chanin is the best! Great customer service. She always takes the time to explain what needs to be done and answers any questions. Very knowledgeable. More

by HODOSH3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
chanin
Report | Print
Sep 24, 2018 -

Toyota of Lancaster responded

Thank you for the kind review HODOSH! Chanin is great and we will definitely let her know that your experience was too! See you next time!

September 21, 2018

Place to go for your next car Toyota of Lancaster is a great place! They had the car I wanted and gave me a good price for it. Getting a car is not a small task so having an extre More

by sylvia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Dewater, Edgar Monico
Report | Print
September 21, 2018

My experience I gave this rate because from the time I got out of my car the salesperson were very welcoming. Edwin helped me alot and we where able to leave with a More

by TAITE63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Perez
Report | Print
September 21, 2018

Awesome staff Our salesman name was July. He was so helpful and very kind. I was very pleased with the service we received from Lancaster Toyota. I would definitely More

by WOODTRISHA77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July Puzon
Report | Print
September 21, 2018

Amazing! Great experience! Got a great deal ! Had to travel an hour and half away from my home base, but well worth it!!! Came back for installation of my tube steps and they we More

by j_flores8714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Prado, Christian Torres
Report | Print
Sep 22, 2018 -

Toyota of Lancaster responded

hello from the high desert at Toyota of Lancaster. just wanted to thank you for your kind words. Hope to earn your business for you and all your Family's vehicle needs. Sonny Asaad GSM

September 21, 2018

Amazing, Friendly fast service Everything was great except they made my windshield super dirty. Rey was very courteous. Other than buying my car, it was My best experience so far. More

by ASHLEYKENNEDY14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey Osuna
Report | Print
September 20, 2018

My experience at my 2nd oli change - was not pleasant My reviews: It felt cold, no-one seem to really cared if you come or go. I've only been there twice and it felt cold. I've notice a lot of emplo More

by SOPHIE2568
Recommend Dealer
No
Employees Worked With
NO name tags, and I don't want to get anyone in trouble.
Report | Print
Sep 20, 2018 -

Toyota of Lancaster responded

Hi Sophie, The Yaris IA maintenance schedule differs from other Toyota models and this is something your salesperson should have gone over with you at the time of purchase. I apologize for that. It appears that you don't perceive a friendly or warm atmosphere here and I'd like to apologize for that as well. I would like to attempt to fix it by introducing myself to you, my name is Teresa Caso, and I am the customer relations manager. I invite you to call me so we can have a chat about the issues you've raised in your review. I'm looking forward to speaking with you Sophie and sharing with you how vital and important our customers are to us here at Toyota of Lancaster!

Sep 25, 2018 -

Toyota of Lancaster responded

Hi Sophie, The Yaris IA maintenance schedule differs from other Toyota models and this is something your salesperson should have gone over with you at the time of purchase. I apologize for that. It appears that you don't perceive a friendly or warm atmosphere here and I'd like to apologize for that as well. I would like to attempt to fix it by introducing myself to you, my name is Teresa Caso, and I am the customer relations manager. I invite you to call me so we can have a chat about the issues you've raised in your review. I'm looking forward to speaking with you Sophie and sharing with you how vital and important our customers are to us here at Toyota of Lancaster! Teresa Caso Customer Relations 661-948-0731

September 20, 2018

Best Deals and great customer service Manny the sales person was awesome he even took the time to play with my kids during the process were you sing all contracts and Dennys he knows what More

by MONROY115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennys, Manuel Rosales
Report | Print
Sep 20, 2018 -

Toyota of Lancaster responded

Thank you for kind review Manny, We will be sure to pass on the kind words to both Manny and Dennis! Have a great day and enjoy your new vehicle!

1
...
534
535
536
...
573