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Toyota of Lancaster

Lancaster, CA

4.5
5,727 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,727 reviews

October 10, 2018

Great always Sean was so kind and thorough when he assisted me. He is such a professional employee. This is my second experience with Sean. Thank u Mr. Sean Presto More

by KENYATTAMAISHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2018

Questionable If I could give negative stars...I would. 10/6/2018- Delivered my vehicle at 9:00am, waited in line till 9:30am, waited again to be seen, received More

by TIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Hachey
Oct 12, 2018 -

Toyota of Lancaster responded

Hi Tim, We are sorry about your negative experience with us on Saturday. After looking into your service appointment I believe the technician was being cautious regarding the leak from your oil pan. If attempted, we could have exacerbated it, and we didn't have the part in stock to complete the repair at that moment. On your R/O, it lists perform alignment, check and advise on oil leak and oil change. We performed the alignment and no correction was needed. We didn't perform the oil change because of the oil leak. It did take some time to get to your vehicle as we had customers that had appointments ahead of you. No charges were incurred during this visit. We are grateful for your past support and we are happy that the worst case scenario didn't happen. Best of luck to you. Toyota of Lancaster

October 10, 2018

Ray was a great service advisor . they got the job done fast and I was satisfied , good communication and dedication with helping me get and deserve what I needed and my transmission w More

by HANNARENE.HE45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey Osuna
October 10, 2018

Michael Santa Maria was Awesome! He was really great, helpful and took care of my car service with great speed! I am very pleased and appreciative as I had a family emergency that day More

by TT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wengert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian in finance, Arlette Canaan
October 10, 2018

Awesome I went in without an appointment, although they we’re really busy they helped me tremendously. Thank you I will definitely be coming back for my regul More

by STUINPOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Martinez
October 10, 2018

Service Called early morning to make appointment for service. I was advised there was an opening at 10:15 am. Didn't expect it to be so soon. I ,thought one w More

by mr57
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Martinez
October 10, 2018

very good Very good. Would recommend for anyone currently in the market for a new car. Really nice staff and friendly employees. Paperwork is also fast and simp More

by AHMEDSALIH69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raed Alzrigat
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2018

The right person to go to July Puzon, intellectual and informative. Able to answer our queries with regards to the car. He’s patient to give us time to rethink and decide. He h More

by ADHosier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July Puzon
October 09, 2018

Parts - rear truck space liner When service had put mats into the car, we were shown the replaced new mats in the trunk space. It was not until after arriving home that we discover More

by J Theisen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto Baltier
October 09, 2018

Awsome Dealership and Staff Went to the dealership to look at used Tundra's. Luis was the sales associate who assisted us. Luis took the time to show us the inventory that met ou More

by Tundra owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Bravo, Ron Danesh, Francisco Rivas, Luis Alvarado
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